e had a very good experience with Autovia. The location at Brindisi Airport is very convenient, making both pick-up and drop-off quick and easy. The car fully met our expectations and was exact... See more
Company replied
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See what reviewers are saying
I have never dealt with such a poor car rental company before. We rented a car, and upon return, they blamed us for damages we did not cause and created a report without our consent. Afterwards,... See more
Company replied
The staff explained the details of insurance and the rental details. I was offered and I excepted an upgrade with a extra fuel charge The car was new and no damage On return the staff were helpful... See more
Company replied
We rented two cars, immediately after leaving the airport the low tyre pressure warning lit up on both cars. We discovered both cars had at least one illegal bald tyre on them. The Fiat 500 had some c... See more
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Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Contrada Baroncino, snc, 72100, Brindisi, Brindisi, Italy
- +39 0831 412672
Auto e furgoni
4.2
Great
778 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good car
Good car, clean and ready, easy experience at start and finish.
10 October 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Great experience
Great experience, we even got a free upgrade with a great car for the same price ! Molto grazie
7 October 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Excellent service
Autovia Brindisi airport - perfect service, quick pick up and return procedure. Care free with almost new and well maintained cars. Good communication and quick reply on e mails since our flight was delayed. Would recommend this and surely will use again.
5 October 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Extremely poor service
Very poor service. I was given a faulty vehicle on the second day of my 4 day rental the car steering wheel electronic assistance failed and would not allow me to to steer the wheels left or right. Needless to say I was lucky I wasn’t in a very severe accident. On top of this Autovia did not replace or offer me a car as I was 100km away from the airport where I collected the car. I have still not received a refund of the days I didn’t have a car and I had to pay a taxi to the airport on me return trip that they have also refused to refund me for.
17 September 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
Excellent service
Excellent service, great car and reasonable price!
15 September 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Very pleased with rental
Was concerned regarding this company, as some of the reviews were not good. Queried these with Zest which was the company we booked with. They offer a free second driver by the way.
We were assured the car hire at Brindisi airport had a good reputation. Which proved to be the case. Collecting the car was easy from the hire car offices outside the terminal to the left of arrivals. Autovia is the last desk. The lady didn't speak much and it was difficult to hear through the glass / plastic screen.
There was no hard sell of insurance, which was good as we had taken out Zest's excess cover anyway.
The only concern was that no mention was made of procedure to follow in emergencies or breakdowns.
Collecting the car was easy, as you continue walking away from the airport for a couple hundred metres to the cars. We were given a relatively new Seat Arona. It had a few noted damages / dents / scratches and most of them were already noted. We added a few more to ensure we did not get held accountable for them. My only concern was the lack of spare tyre but in its place was a can of, I assume, compressed foam or something similar to deal with punctures. I asked for an explanation on how to use it but did not receive one, as his English was not good. Thankfully we did not need it.
It was an excellent car with a huge entertainment system and sat nav. We needed help to use it though and changing the languages etc was a little beyond us after a delayed and long journey. The man on site kindly inserted our destination details and we learnt how to use it over the next few days.
On return the car was checked and signed off as nothing damaged which is always a relief, as some companies will look for anything to charge the unwary motorist out.
I would definitely recommend the Brindisi branch to other travellers but do check the cars inside and out very carefully before accepting what they have recorded as minor damages.
11 September 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Recommended
Picked up the car in Naples, and returned it to Brindisi. Great car, great support from the rental company.
2 September 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Very good no problems
Very good no problems. 20/06/-- 04/07/22.
even had a free upgrade
thanks Graham
25 July 2022
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Procedura rapida e professionale
Procedura rapida e professionale. Data la disponibilità di veicoli mi è stato fatto un up-grade gratuito.
18 October 2021
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Great service for a great price
The service was great! They helped me very nice and quickly. And I also got an upgrade, without asking for it.
18 October 2021
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
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