autovia.it - Brindisi Aeroporto Reviews 

The car was perfect and the size was perfect for us. The contact with the employees was friendly and adaquat

Easy pickup and drop off. All made very simple

at returning to the airport in Brindisi, a very unkind staffer took pictures of the car, He already was rather aggressive toward us. At the back of the car he 'discopered' a scratch (6 cm). I was 100% sure it was not a scratch made by me. Strange was the fact that the scratch was 'clean' while the rest of the back of the car was full of dirt. So I would not be surprised that the staffer made this scratch himself with a key. But: did I take photographs before we drove away from the airport one week earlier? No. I asked him to show the photographs they took one week earlier to be sure that the scratch was not there at that time. He said he could not show them.
And guess what: 3 days later I got a mail that the scratch (under the hood) 6 cm, will cost me € 478.
It seems to me like mafia-practices other.
So: never, but never rent a car by Autovia.
Big scam.

e had a very good experience with Autovia. The location at Brindisi Airport is very convenient, making both pick-up and drop-off quick and easy.

The car fully met our expectations and was exactly what we needed for our trip. The return process was smooth and efficient, with no unnecessary hassle.

Another positive point was the insurance process. There was no pressure to purchase additional insurance, which made the whole experience much more relaxed and straightforward.

Overall, we were very happy with Autovia and would definitely consider renting from them again in the future.

My experience with Autovia was at the end of May 2026 in Brindisi airport, Puglia, Italia.
The woman at the desk charged me an extra €100 on top of my booking fee, citing the fact that I had reserved the car for 12:30 PM but—since it was only 11:40 AM—she didn't have my car ready yet. I asked her if, by waiting until my scheduled time of 12:30 PM, the car would be ready on time. She replied that the staff in the parking area were very busy and that she *hoped* to be able to hand over the car I had booked (a Volkswagen Tiguan) on time, implying there might be a delay. So, I ultimately opted to pay the extra €100 for a "more luxurious" car—as she described it—partly because managing three young daughters while waiting around would have been difficult. To my dismay, upon reaching the parking area, I discovered that Autovia no longer had any VW Tiguan; instead, they only had Chinese cars—which might be nice and fully loaded with features, but are certainly less spacious, especially in terms of interior room. All in all, I felt completely swindled by what struck me as a ploy to make me pay the price difference simply because Autovia couldn't provide the specific vehicle I had requested and paid for: a Volkswagen Tiguan. To make matters worse, when I returned the car, the staff told me they hadn't had any Tiguan in stock for months.
I'm feeling very disappointed to Autovia.

everything was as expected; very nice and modern/young car, well equipped. very good quality vs price

The staff explained the details of insurance and the rental details.
I was offered and I excepted an upgrade with a extra fuel charge
The car was new and no damage
On return the staff were helpful and friendly. They checked the car and fuel level. Excellent experience

The staff were super helpful and efficient. Car was clean and comfortable.8 would use them again on my next trip

On arrival we quickly found the Autovia desk in the back of the car rental building (separate, directly besides terminal) and she was very friendly with us. The documentation process was quick, no annoying upselling, and we got an upgrade from Ford Kuga to a spacious Geely (a brand we had not heard of before). The car, despite its young age, did have quite some damages already. Most of which were tracked in the handout report, a few of them we found as 'new' and we made a video of it, just in case. On the return of the car, there was a quick inspection and all was found OK. I didn't have to show the earlier video. The return employee was not the friendliest, but I attribute that to the fact that many people are suspicious for damage scams based on many negative online reviews. I'm only now waiting for the deposit to be released, which is taking a while. But I would rent again from Autovia.

Great staff, really courteous and helpful. Car was a bit expensive for 1 day

Extremely deceptive and unprofessional business practices by Autovia and Ecovia in Puglia. I paid a premium total of €700 for a 7 day rental, averaging €100 daily which included third-party (DiscoverCars) Full Coverage Insurance and a €95 one-way drop-off fee from Brindisi Airport to Bari Airport. I contractually booked a mid-tier family Compact SUV (Ford Puma). Instead, they forced us into a low-spec, stripped-down commercial passenger delivery van (Ford Tourneo) with boxy sliding doors and absolutely zero factory navigation software. Navigating an unfamiliar delivery van through a foreign country on unknown roads with no built-in dashboard maps is stressful.
Since the insurance was through the booking platform, the agent informed me at the desk that any potential damage would have to be paid out-of-pocket first and then reimbursed. However, receiving such a low-spec vehicle for premium SUV pricing is completely unacceptable.
Worse yet, out of the money paid at the desk, €160 was an itemized premium fee specifically for two child safety seats. In return, they handed us a generic black seat and a worn, completely unpadded blue plastic booster sleeve. This booster retails brand new in local Italian shops for under €15. Charging a family €160 for €30 worth of cheap, substandard plastic equipment is an outrageous and unfair overcharge for a family safety feature. Do not trust their 'upgrade' or 'similar vehicle' excuses. They pocket premium money for family SUVs and hand you rock-bottom commercial delivery vans. If you are traveling to Puglia with children, avoid Autovia and Ecovia at all costs.

This was my first time renting a car from Autovia, and the entire experience at Brindisi Airport was very smooth, from collecting the keys to returning the vehicle.

The staff were friendly, professional and helpful throughout the rental. Sara was especially helpful, and the staff member who assisted us when we returned the car was equally welcoming and professional.

A €900 security deposit was pre-authorised on my card when I collected the vehicle. The day after returning the car, I checked my account and the pre-authorisation was no longer showing. The process has been handled smoothly so far.

Based on my personal experience, I would happily rent from Autovia again and recommend the Brindisi Airport branch.

Thank you for the friendly and professional service.

Great rental. Will rent there next time visiting Puglia.

When I arrived they insist me to pay an expensive insure for eventual minor damages. I not agree. They just give me the key and the contract, nobody was there to check the car with me, when I bring back they said that a scratch was not there before, and I’m positive that was already there!! Now they pretended €800 for the damage, that casualy is the cost of the garanty deposit. I got scammed by AUTOVÍA

Easy to book, fair price, clear agreement

I cannot recommend Autovia Brindisi.

After returning the car, I received a damage claim for scratches and damage that were already present when I picked up the vehicle. Fortunately, I inspected the car carefully before leaving the airport, took photos, and even returned to the rental office to report one of the scratches. A staff member acknowledged it, noted it on the rental agreement, and signed the document.

Despite this, I was later asked to pay more than €350 for damage that was already present before my rental period began. I immediately disputed the claim and provided the signed rental agreement and photographs as evidence.

Unfortunately, it has now been more than a week and a half since I sent my email disputing the damage, and I still have not received any response or confirmation from Autovia.

This is very disappointing and frustrating, especially considering that I have clear photographic evidence and a signed rental agreement showing that the damage was already present when I collected the vehicle.

My advice to anyone renting from Autovia: inspect the vehicle extremely carefully before leaving, take detailed photos and videos of every side of the car, and make sure every existing scratch, dent or other damage is recorded in writing and signed by the rental company.

I hope Autovia will eventually review the evidence and resolve this matter correctly, but based on my experience so far, I would be very hesitant to rent from them again.

Fast and competent service. Good quality of cars. Easy to find and close for cars' pick-ups.

Great service. Nice car . Nothing bad to say at all

Picking up the car took a while, with a long line at the rental desk. The car was clean and in very good condition. The service was very helpful, friendly, and competent. Returning the car took about 4 minutes. I recommend this company because they don't go out of their way to find fault. Picking up the car and confirming there were no damages took less than 5 minutes.