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Auto Lines Australia Reviews 191

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TrustScore 4 out of 5

4.0

Auto Electrical Service
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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as great and functioning well. Many people also highlight the fast delivery and efficient service, noting that items arrived quickly and as expected. The overall purchasing experience is frequently praised for being smooth and satisfactory. However, some customers also noted issues with the delivery service, experiencing delays or problems with tracking. A few people mentioned receiving products that were already registered or required additional parts, leading to some inconvenience.

What people talk about most

Product

Consumers have mixed feelings about the product. Many reviewers express satisfaction, praising the product's... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.

Company details

  1. #2 of 2 best companies in Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided

Contact info

4.0

Great

TrustScore 4 out of 5

191 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordered the Foxwell 701 and arrived…

Ordered the Foxwell 701 and arrived within three days. Setup of the unit and getting it to communicate with my specific vehicle pretty straightforward. The software update easily done via WiFi. Can recommend it for the serious DIY person that have an idea what they are doing. I do my own maintenance so the unit pretty much paid for itself straight away, was even able to resolve an ERG region issue I had.

22 May 2023
Rated 2 out of 5 stars

Cannot contact supplier

We received the product as ordered and in good time but we needed this for insurance and we cannot get a tax invoice for Australia. No phone contact in Australia, doesn’t answer email or chat. April 2023

17 April 2023
Unprompted review
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Reply from Auto Lines Australia

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Rated 5 out of 5 stars

Correct and fast!

Correct item as ordered and fast delivery A+

2 April 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 4 out of 5 stars

Superfast shipment.

Superfast shipment.
Website doesn't allow Phone contact.
And after getting Number from white pages Phone was not answered.

25 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Ordered a 0bd meter and was informed…

Ordered a 0bd meter and was informed that it would not provide the functionality that I was after, thumbs up for honesty and integrity

23 February 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

I received the tablet today faster than…

I received the tablet today faster than expected. I was able to configure it without difficulty. Tomorrow I will test my vehicle. It's a good product and the communication with the seller was perfect. THANKS...

22 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

There was a problem with postage and…

There was a problem with postage and they fixed straight away so thank you would deal with again

15 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

Really an AliExpress seller

The part I ordered was delivered via the AliExpress system from China. This shop is effectively a drop-ship front for an AliExpress seller. Be aware of that.
However, what was supplied was as described and worked okay. It took a little longer to arrive than expected, but nonetheless did arrive.

21 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

No problem with the item purchased but…

No problem with the item purchased but the service level was average at best. The original item was out of stock but I was only notified after placing the order. An alternative was offered and accepted, but this added to already delayed processing and delivery times.

16 March 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

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