Auto Lines Australia Reviews 

196
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers had a great experience with this company. Many customers are satisfied with their purchases, highlighting the quality and functionality of the products, which are often described as good and well-built. People frequently praise the fast delivery and efficient service, noting that items arrive quickly and transactions are smooth. However, some customers experienced significant delays with delivery, with products not arriving or taking much longer than expected. There were also instances where the chosen delivery provider caused issues, preventing customers from receiving their purchased items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction, noting... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. #2 of 2 best companies in Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(196)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

I received the tablet today faster than…

I received the tablet today faster than expected. I was able to configure it without difficulty. Tomorrow I will test my vehicle. It's a good product and the communication with the seller was perfect. THANKS...

22 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

There was a problem with postage and…

There was a problem with postage and they fixed straight away so thank you would deal with again

15 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

Really an AliExpress seller

The part I ordered was delivered via the AliExpress system from China. This shop is effectively a drop-ship front for an AliExpress seller. Be aware of that.
However, what was supplied was as described and worked okay. It took a little longer to arrive than expected, but nonetheless did arrive.

21 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

No problem with the item purchased but…

No problem with the item purchased but the service level was average at best. The original item was out of stock but I was only notified after placing the order. An alternative was offered and accepted, but this added to already delayed processing and delivery times.

16 March 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Excellent

Fast efficient delivery.

26 February 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Sorry

Sorry, I can’t. The parts we needed arrived after we left for a months trip. Ha vent see them yet. I was expecting them a week earlier.

23 February 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 4 out of 5 stars

The team answered my questions promptly…

The team answered my questions promptly and gave me the advise I needed. Payment was easy and I was able to track delivery.

23 January 2023
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Mine was an online purchase.

Mine was an online purchase.
Auto Lines had an excellent, clear, uncluttered site and a massive range of 'goodies' at sensible prices - and proper purchase and followup.
NIL complaints and WILL buy from you again.

23 December 2022
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Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, prompt communication

12 December 2022
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

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