Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more
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Review summary
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Reviews shaping this summary
The process was quick and easy. Delivery times were met. Was a very positive experience.
Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well
Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.
Company details
- #2 of 2 best companies in Auto Electrical Service
Written by the company
"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided
Contact info
Power Street, 2761, Glendenning, Australia
- +61490496067
- helpme@autolines.com.au
- autolines.com.au
4.0
Great
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Express delivery NOT
I placed an order for express delivery, which I even checked was available for express delivery before I placed the order. I needed this product urgently and after much back and forth trying to track the item it seems it didn't ship from Auto Lines until 3 days after I ordered even though I paid for express delivery.
7 November 2023
New age scanner for old cars
Your responses to my (possibly stupid ) questions were both professional and friendly.
They also got the job done
8 November 2023
Good product and service
Good product and service. When i had a question, customer service contacted me promptly. The scanner I bought works well.
25 October 2023
happy thank you
24 October 2023
Price good
Price good, the communication via chat option (all that is available) was poor, however the order arrived as advertised in good condition and on time as stated.
15 October 2023
Service and delivery times are…
Service and delivery times are excellent great product
24 September 2023
Good experience
Very easy to order the correct light. Fast delivery.
Well done I would recommend this company.
4 September 2023
Good service except for contact
Good service except when i tried to phone .. forget it!! Left a message ... STILL haven't heard from them
2 September 2023
Excellent service from purchase all the…
Excellent service from purchase all the way to shipping. The item arrived so fast and in great condition. Still in a processed of learning how to use the scanner and it look great. Thank you so much.
31 August 2023
Very helpful!!
Very helpful in working out which diagnostic scanner would best suit my situation. With multiple brands of car in the family, I ended up going with an Autel unit which works very well.
14 August 2023
Terrible and disgusting support
Terrible and disgusting support. Never rings back, hard to contact, upsells, just like McDonalds. Quoted 1 price then $330 more to do what I asked for in the first place. Then NOW another $125 (USD) PER YEAR FOR UPDATES. GO ANYWHERE ELSE AND DO YOURSELF A FAVOUR. DID I MENTION, ALSO OVERPRICED COMPARED TO OTHER SELLER, HERE IN AUSTRALIA ? This is how you lose business pal. Never ever again from me, that is for sure.
27 July 2023
Tried to call the mobile number…
Tried to call the mobile number provided and the line does not work!
2 August 2023
Unprompted review
QUICK SERVICE
4 July 2023
Great price & Product
Great price and service. Communication was a bit slow, but very helpful.
26 June 2023
Happy with product,an notification on…
Happy with product,an notification on tracking buy using Aust Post
12 June 2023
Goods that had been dispatched did not…
Goods that had been dispatched did not correspond to what was ordered. On contacting the sales area via email and pointing out the discrepancy they immediately dispatched the correct goods.
11 June 2023
I ordered the product over a week ago…
I ordered the product over a week ago and when I look up postage, it’s still says ready for processing very very slow. Wouldn’t recommend if you’re in a hurry
1 June 2023
Appreciated Feedback Chat
28 May 2023
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