Autokitcarplay Reviews 146

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought from your online store [order #PED6TIY0W] a set of "CPC200-Tbox Plus Android 12.0 Internet AI Box-Wireless Apple Carplay & Android Auto" on 2023/04/20. The product has been working great... See more

Company replied

Rated 5 out of 5 stars

I'll leave my feedback here. I've been using the product for about one year and had never experienced any problems. Today, however, I had a small, trivial issue: a setting on the box was preventing th... See more

Company replied

Rated 5 out of 5 stars

I updated CPC200 and got error after update. QR code remained on the screen and could not move nor deleted. It's annoying and disturbing. I sent email to support team, and exchanged several respons... See more

Company replied

Rated 5 out of 5 stars

Carrying CarPLay on my Tesla 2001, it works and has fully support on CarPlay apps. It works in a brrowser but it is relatively fast in reaction to touch and clicks I'm sure with newer Tesla platform i... See more

Company details

Written by the company

We are committed to producing a high-end, cost-effective CarPlay Adapter Dongle. We have a factory and independent R&D team to design and produce exclusive private model products with customized configurations with quality products, excellent pre-sales and after-sales service, and many years of market experience. Autokit Carplay has achieved brilliant achievements, gained huge sales, and a good reputation all over the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

5-star
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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent service

Excellent service the product did not work due to a hard update and the service helped me a lot even after I bought the product from a 3rd party seller
Thank you so much for great service and a great product

3 January 2024
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

We appreciate your kind words and are delighted that you're satisfied with our service. : D

Rated 5 out of 5 stars

Carlinkit on the road :)

Hi Chris,
Problem solved thanks to your information.
Thanks again.
Happy Christmas.

Kinds Regards
Leded

22 December 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Hi Leded, Your feedback motivates us to keep striving for excellence. We're glad you're part of our satisfied customers. : D Happy holiday!

Rated 5 out of 5 stars

Great Product, Great Support

Great Product, Great Support. I plugged it into the USB port of the EV6 2022 and it just worked right away. Used it as an Android tablet, adding apps I needed.
Had shipping issues when the packaging arrived in my house with the wrapping cut through and missing the item. I emailed support and Chris sent a replacement item, which I received 2 weeks later.

18 December 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

We appreciate your kind words and are delighted that you're satisfied with our product and service.

Rated 5 out of 5 stars

I would love to give 5 star rating

I would love to give 5 star rating. I was assisted all throughout my escalation regarding the screensaver activation of my Carlinkit 5.0 after i made my upgrade. Now my unit working seamlessly. Thanks to Cris and team from Carlinkit.

Wendell

15 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

A heartfelt thank you for your review! We're grateful for the opportunity to serve you. Your feedback motivates us to continue providing exceptional experiences.

Rated 5 out of 5 stars

Great service even since I bought my…

Great service even since I bought my tbox from a third party, they still provide me with service in instructions that I need. Thanks

24 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Thank you for taking the time to share your positive experience with us. We're grateful for your support and glad to know you had a great experience with our service. Your feedback means a lot to us!

Rated 5 out of 5 stars

Great after sales support.this is very…

Great after sales support.this is very important for every company.thanks for the help.

17 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Thank you for your review! We're pleased to hear about your positive experience with us. Your feedback encourages us to maintain the high level of service that you deserve.

Rated 5 out of 5 stars

Great customer-service

Great customer-service. I'm very happy with my product.
I had problems with my touchscreen-calibration and they sent me a new Firmware. That fixed the Problem.

15 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Rated 5 out of 5 stars

Nice support!

Actually, I did not buy any item on this store, but I found nice articles about the Carlinkit 5.0 (2air) on their site and write to their support for help.
Even though they found out I did not buy the dongle in their store, they provided very nice assistance on how to update the firmware. I am very happy to put 5 stars for the support. Good job, Guys!

7 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Your feedback brightened our day! It's wonderful to know you're happy with our service.

Rated 5 out of 5 stars

Excellent customer surface

Excellent customer surface. Went above and beyond

4 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

We appreciate your kind words and are delighted that you're satisfied with our service.

Rated 4 out of 5 stars

When I bought the device it did not…

When I bought the device it did not work. After trying many times, an email was sent to the manufacturer. There was an immediate response. They helped me very well and after doing an update it worked.

2 November 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

We're grateful for your review and are committed to delivering excellence to you.

Rated 1 out of 5 stars

Not a great product

Product does not work with 2020 Acura TLX. Spent hours researching online and troubleshooting the issue. Nothing worked. Bought the item on Amazon, was told they won't offer support unless I bought from them directly. That's fair. Support then attempted to help by copy/pasting troubleshooting steps which I already said tried - they didn't actually read what I wrote. Great job guys. Avoid.

30 October 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Hi Anon, since we only offer aftersale service for items purchased from https://autokitcarplay.com/. We suggest you contact Amazon to get it returned and exchanged if it is under 1-year warranty.

Rated 5 out of 5 stars

Autokit 5.0 and android 14

Bought the 5.0, works. Than android 14 was released and the device stopped working. I wrote the support and the next update was there which fixed the problem.

21 October 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Thank you for your feedback! Have a beautiful day!

Rated 5 out of 5 stars

I purchased Carlinkit 4.0 to enable android auto on 2019 RAV4.

I purchased Carlinkit 4.0 to enable reasonably useful navigation in my 2019 Toyota since they are sunsetting the mostly useless Scout GPS Link program. It is wonderful to have Google/Android Auto work on my "Carplay only" vehicle. A couple of emails to Autokitcarplay requesting a bit of advice and direction were replied to with timely accuracy and my little CPC200-CP2A is working flawlessly.

12 October 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

A heartfelt thank you for your review! We're grateful for the opportunity to serve you. Your feedback motivates us to continue providing exceptional experiences.

Rated 5 out of 5 stars

The guys help me find out the problem…

The guys help me find out the problem even I did not buying them the product! He answering so quickly!

9 October 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Hearing about your positive experience is truly rewarding for us. Thank you for sharing!

Rated 4 out of 5 stars

All fine!

All fine!
I have to purchase the product. After a bit misunderstanding the system run perfectly. All good all fine...

a great increase in value for my VW T6 California

Thanks all

8 October 2023
Unprompted review
Autokitcarplay logo

Reply from Autokitcarplay

Hearing about your positive experience is truly rewarding for us. Thank you for sharing!

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