Samon Buildings Reviews 

Extremely disappointing experience from start to finish. I paid for smart locks to be supplied and installed, but both locks were faulty and did not work properly. Once payment was taken, communication all but disappeared calls and messages were ignored despite repeated attempts to get the issues resolved.

I waited in the property for two full days for an engineer who either didn’t show up or failed to follow through, wasting my time and leaving my home unsecured. Because the locks were not functional, I was unable to proceed with Airbnb rentals, resulting in approximately six months of lost rental income a significant opportunity cost.

The locks were sold as “smart” but are Bluetooth-only, not Wi-Fi enabled, making them completely unsuitable for Airbnb. Access codes can only be changed if you are physically standing at the door, which defeats the purpose of remote guest access and was never made clear at sale.

Overall, this experience felt like money was taken quickly and I was left with faulty, unusable locks and no support. I have now had no choice but to pursue a chargeback through my bank due to non-performance and lack of response.

I would strongly advise others to avoid this company if you value honesty, accountability, and professional service.

I won the prize they offered in June 2025 doorbell, camera and installation. Numerous times said they coming to install but never showed up giving silly excuses. Then they wanted to send on prize but were not willing to travel to install . So rude at all times . Now they just sent on bell and refuse to install so prize is useless to me. Wont engage at all now . So disappointed