Auniva Reviews 

1,664
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and outstanding support team for their prompt, professional responses. People deeply appreciate how quickly representatives address questions, manage subscription details, and resolve various account issues with genuine kindness and patience. Some reviewers were not happy with unexpected recurring charges, noting major difficulties when trying to cancel automated subscriptions. A few other people also felt that receiving incorrect items was very frustrating, and mentioned getting poor answers or unhelpful replies from support. Some consumers also expressed frustration over unwanted bottles arriving despite explicit requests to pause shipments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with several customers praising the great quality and... See more

Response time

People report positive experiences with response time, frequently highlighting prompt and immediate... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report frustration... See more

Staff

Customers had positive experiences with staff, frequently expressing deep appreciation for the compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more

Rated 5 out of 5 stars

I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely pu... See more

Rated 5 out of 5 stars

Even though my first package arrived empty, the company made things right by sending two replacements, which I received yesterday. They apologized for the wait and followed up to make sure everything... See more

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,664)

1,657 reviews in the last 12 months

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Rated 5 out of 5 stars

You were awesome..

You were awesome... I appreciate you helping me... I still have two full bottles left after I finish my 2nd bottle... I will definitely left you know if I want to proceed with more.. Thank you for being so thoughtful and understanding

Joyce Shirley

20 October 2026
Unprompted review
Rated 1 out of 5 stars

I did not order any refills and this…

I did not order any refills and this company charged me $107.75 today without my consent. Very angry about it as I didn't make any other purchases after the "buy two bottles get one free". Feeling scammed because I have not got an email back from them where I have requested a refund.

19 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey Wilfred,

Thank you for taking the time to share this, and I'm sorry to hear about your experience.

We looked into your order, and the subscription option was selected at checkout, which is why we sent the refill.

Your subscription has now been cancelled, so there will be no further charges.

We’ve also refunded all of your orders in full under our 90 day money-back guarantee.

It’s there so every customer can try our products risk-free, and if they’re not happy for any reason, they can get their money back.

We’ve also been in touch with you by email, and we’re glad we could get this sorted for you.

If there’s anything else we can do, reach out to us at help@auniva.co, and we’ll take care of you.

Rated 5 out of 5 stars

Customer Service

I have found this company very supportive of it's customers.
They are prompt with any request I have made to them and have been very gracious and courteous.
Tops with customer service.

20 October 2026
Unprompted review
Rated 2 out of 5 stars

I have put in a dispute with my credit…

I have put in a dispute with my credit card people because I did not ask for refills. I got the one time buy 2 bottles and get one free. I am sending the last order of 2 bottles back for credit to my card. And do not send any more for me to pay for.

19 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey LaVerne,

Thank you for taking the time to share this.

The subscription option is actively selected at checkout, and cancelling is simple.

Subscriptions can be cancelled through the customer portal or by contacting our team at help@auniva.co.

We’ve cancelled it, so nothing further will be sent, and there will be no further charges.

We’re here if you need anything else, so please feel free to reach out.

Rated 1 out of 5 stars

Be careful of opened or tampered with…

Be careful of opened or tampered with product. At first they seemed they were going to work with me. Requested detailed photos be sent to an email that couldn’t receive photos. Told them that and no further contact. Requested a refund and got nothing.
Be very wary!!!!!

Of course blamed on shipper. The package integrity was PERFECT BEFORE I OPENED IT.
Please provide a refund as requested!!!! I think the response was AI generated. I understand GMPs very well and something seems amiss

30 September 2026
Unprompted review
Auniva logo

Reply from Auniva

Hi Kevin,

Thanks for taking the time to share this, and we’re really sorry your order didn’t arrive the way it should have.

We hold ourselves to high standards when packing and shipping, and we check every order's condition before it leaves us.

Once we hand a package to the courier, it’s out of our hands, but if anything arrives opened or damaged, we’ll reship it at no cost to you.

Photos simply help us report the issue to the carrier. It sounds like yours didn’t reach us, and we’d hate for that to be where this ends.

Please contact us at help@auniva.co, and our team will get a replacement on its way to you.

Rated 5 out of 5 stars

I’m new to this company

I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely purchase more.

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Awaiting order! Amazing customer service!

I have not received my 1st order yet; however communication from the customer support rep has been kind,considerste and prompt.
I expect the product will also be 5 star bssed on their quality support team!!!💥💥💥💥💥

18 October 2026
Unprompted review

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