I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more
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Excellent Customer Service via Bot
I needed to cancel my subscription and the company, without hesitation, accommodated me. Excellent customer service via bot.
Very good customer service and…
Very good customer service and exhibited a true concern with customer needs!!!
You were awesome..
You were awesome... I appreciate you helping me... I still have two full bottles left after I finish my 2nd bottle... I will definitely left you know if I want to proceed with more.. Thank you for being so thoughtful and understanding
Joyce Shirley
Customer support is awesome
I'm 76 & get confused easily. Whe I couldn't figure out how to do something, the company helped me. Customer support is awesome!
They stand by their money back…
They stand by their money back guarantee. Unfortunately this product didn’t work for me, maybe it will for you. It’s worth the try! The staff is there to answer any questions and they’re extremely helpful.
I did not order any refills and this…
I did not order any refills and this company charged me $107.75 today without my consent. Very angry about it as I didn't make any other purchases after the "buy two bottles get one free". Feeling scammed because I have not got an email back from them where I have requested a refund.

Reply from Auniva
Customer Service
I have found this company very supportive of it's customers.
They are prompt with any request I have made to them and have been very gracious and courteous.
Tops with customer service.
Subscription cancelation
Quick response and action regarding my cancelation. Extremely satisfied.
A little concerned that email support…
A little concerned that email support is not actively monitored. My request was processed in under 24 hours. Thank you!
I have put in a dispute with my credit…
I have put in a dispute with my credit card people because I did not ask for refills. I got the one time buy 2 bottles and get one free. I am sending the last order of 2 bottles back for credit to my card. And do not send any more for me to pay for.

Reply from Auniva
There was no hassle in canceling my…
There was no hassle in canceling my subscription and for that I thank you.
Sarah was prompt
Sarah was prompt, knowledgeable, polite and helpful.
Auniva is a first-class company
Auniva is a first-class company. I appreciate Sarah’s professionalism and courtesy in her helping me.
Sarah is a fine representative for Auniva.
Looking after me in a very happy and…
Looking after me in a very happy and positive way that makes sense xo Rio Grande 😎✔️
Be careful of opened or tampered with…
Be careful of opened or tampered with product. At first they seemed they were going to work with me. Requested detailed photos be sent to an email that couldn’t receive photos. Told them that and no further contact. Requested a refund and got nothing.
Be very wary!!!!!
Of course blamed on shipper. The package integrity was PERFECT BEFORE I OPENED IT.
Please provide a refund as requested!!!! I think the response was AI generated. I understand GMPs very well and something seems amiss

Reply from Auniva
I’m new to this company
I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely purchase more.
Awaiting order! Amazing customer service!
I have not received my 1st order yet; however communication from the customer support rep has been kind,considerste and prompt.
I expect the product will also be 5 star bssed on their quality support team!!!💥💥💥💥💥
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