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AudioInstallations.co.uk Reviews 

405
•
TrustScore 5 out of 5

4.8

Home Audio Store
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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many orders arriving the next day. People are also very satisfied with the product quality, describing items as great, well-packaged, and working effectively. The company's service receives high commendation for being friendly, helpful, and efficient, especially in resolving issues and processing exchanges quickly. However, some customers also noted occasional minor issues with delivery, such as orders taking longer than expected or experiencing small problems during transit.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Product

Users describe positive interactions with product, often highlighting its quality and value. Customers are... See more

Service

People report positive experiences with service, often highlighting its brilliance and speed. Customers found... See more

Order

Consumers find order experiences to be positive, often highlighting speedy delivery and efficient handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys there are great. Ordered radio online, super speedy delivery. Radio was damaged but Russell at customer services was amazing, ups courier there the next day with replacement and to pickup dam... See more

Company replied

Rated 5 out of 5 stars

Please note- I completed one of these surveys some days ago! I found this company friendly and helpful. When my initial order arrived damaged in transit it was promptly replaced by Jordan whose att... See more

Company replied

Rated 5 out of 5 stars

Ordered the speaker online at 6pm, it arrived just after 11am the next morning! Great sounding replacement driver for a 29 year old sub. Fitted the existing housing perfectly. Very happy with pu... See more

Company replied

Rated 5 out of 5 stars

Delivered my order correctly and on time, when I realised I had ordered the wrong size speakers it was just a quick phone call and they arranged collection of wrong and delivery of new speakers within... See more

Company replied

Company details

  1. Home Audio Store
  2. Hi-fi shop

Written by the company

100v Line Multi room sound system packages for installation into commercial premises, churches, mosques, restaurants, schools and bars

Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(405)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great web site, products and customer service!

It was simple and straghtforward to select and order from your website, The product descriptions and pictures provided a good way to evaluate the most suitable items. The only hicup was the delivery firm used who managed to miss the promised delivery window and day completely and I needed to contact you to re-arrange. The product itself is a Christmas gift, so I cannot currently comment on installation and performance. Thanks for the great service.

28 November 2024
Rated 5 out of 5 stars

Good service

Good service , polite customer service , it was only the courier that let us down bringing the product damaged (shame on you dpd) well done audio instalation.

28 November 2024
Rated 5 out of 5 stars

Great service

Great price

Very helpful on the phone when I had installation issues

Good product

30 September 2024
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for your review! We're pleased to hear you found our prices great and our team helpful over the phone. We're glad the product worked out for you, and if you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

Came next day

Came next day, and replied quickly when I asked a technical question, more than happy with service.

30 September 2024
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for your review Elizabeth! We are glad to hear you are happy with the experience you have had with us.

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