I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ana at Hidden Hearing in Sevenoaks was amazing. So friendly, explained each procedure clearly without complicating anything. The testing was done smoothly and explained throughout. Ana treats you like... See more
The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, an... See more
I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Ex... See more
4.8
Excellent
23K reviews
Asks customers to review
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Happy
Taken on time. Relaxed MOT. Delightful audiologist.
Just wish she could do more to improve my hearing.
19 June 2026
Personal delivery of a top class service.
Personal expertise in delivering a top class service. Been a customer for a number of years. Already booked for next year!
18 June 2026
Efficient and friendly
19 June 2026
I was very pleased with the person who…
I was very pleased with the person who came it was for my yearly check up and service.
The only thing I would have liked different was, I mentioned more than once that I could not change the little rubbers and caps on the end of the earing aid.
So I still can't when the time comes.
17 June 2026
The representative was fine the product not
The representative was fine, but he gave up too early on the model I was interested in and tried to sell me something else. I probably would not have bought my original enquiry because of expense, but the one he recommended was also expensive in the light of the possibility of them being lost
19 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff kept me updated and were very…
The staff kept me updated and were very friendly.
16 June 2026
Unprompted review
Reply from Audika
Dear Janet,
Thank you for your kind feedback. We’re pleased to hear that the team kept you well informed throughout your experience and that you found them friendly and approachable. We appreciate you taking the time to share your review.
Amplifon UK
Very detailed tests and full…
Very detailed tests and full explanation of results. Helpful suggestions to improve the quality of your hearing. Polite and friendly.
19 June 2026
Operater went in to questions in…
Operater went in to questions in detail,no problems
Details of hearing aid explained thoroughly again no problem,
19 June 2026
The gentleman who came to do my hearing…
The gentleman who came to do my hearing test was great.
He listened to the issues I had with my aids, and he rectified them. They are perfect now.
18 June 2026
Clear and informative updates on…
Clear and informative updates on resources. Thourough and effective testing.
18 June 2026
They provide the best service.
18 June 2026
On time and very proffesional
8 June 2026
Unprompted review
Reply from Audika
Dear Hugh,
Thank you for your feedback. We’re delighted to hear that your appointment was on time and that you received a professional service. We appreciate you taking the time to share your experience with us.
Amplifon UK
Ear wax removal
I didn't know what to expect but the staff were friendly and helpful explained how the procedure would work . I was put at total ease . The one who done the procedure was professional and charming I can only say positive things about the whole experience 5 stars have no hesitation in recommending them
17 June 2026
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