I was very pleased with the person who came it was for my yearly check up and service. The only thing I would have liked different was, I mentioned more than once that I could not change the little... See more
Location
Switch location4 Hampton Walk, Queen Square, WV1 1TQ WOLVERHAMPTON, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As usual, Stephanie (Wolverhampton Branch) was ultra efficient and friendly. Hopefully she has fixed the problem I had, so far, (apt just two days ago) I think so.
Pooja Gupta competed a hearing test on my Mother on 17th April 2024. She was cery polite, patient & caring when dealing with my Elderly Mother. She showed a professional attitude & able to make my... See more
I was recently seen by Pooja and she carried out an outstanding appointment. I have had my hearing aids for 2 years but have never worn them as I found them very uncomfortable and too loud. Pooja carr... See more
Contact info
4 Hampton Walk, Queen Square, WV1 1TQ, WOLVERHAMPTON, West Midlands, United Kingdom
- 01902 796950
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the Staff are very friendly and put…
All the Staff are very friendly and put me at my ease.
Steph is lovely and very attentive to my requirements.
Couldn't wish for better.
May use AI-assist with repliesRead more
Visited kingstanding branch with my…
Visited kingstanding branch with my father who is the grand age of 98 years young, we met Pooja Gupta, who was very nice, procedure was explained to us, my father felt very at ease, the experience was excellent.

Reply from Audika - Wolverhampton
The best. From the time you step through the…
From the time you step through the door, you are greeted with a warm smile. Nothing is to much trouble. Everyone is so professional. My hearing has improved greatly, thanks to Hidden Hearing
Excellent servicevisit was 100% as usual
My visit was 100% as usual. On time, phone call reminder to me and 2 text messages. Friendly staff, excellent audiologist.
I found the staff to be friendly and understanding.
I found the staff to be friendly , and as I had trouble finding a parking space , understanding . As I arrived somewhat breathless . This appointment was for wax removal by micro-suction , which was carried out efficiently and painlessly , with every step being explained clearly .
A caring and professional company.
The audiologist is a really lovely lady, and so good with my mum. She explained everything as she went along, and gave mum several prompts to bring up any concerns or problems. We have used Hidden Hearing for some years now, and have never had any problems. They are a very caring and professional company.
Yearly check up
The audiologist is a lovely lady, she has a really personal approach. She can't do enough for my Dad.
And the reception ladies are always really polite, helpful and we always have a chat
Told exactly what was happening at each…
Told exactly what was happening at each stage, very kind and thoughtful staff
Pooja was patient very clear and…
Pooja was patient very clear and concise and professional despite suffering with allergies and struggling through the appointment highly recommended
Help when needed
I am disabled so have a home visit, always courteous
Polite and answer any questions I may have.
Would certainly recommend Hidden Heating
Pooja Gupta Wolverhampton
Pooja Gupta from the Wolverhampton office came to see my mom at home for a hearing test and also did mine too. Pooja was very friendly and professional. She dealt with mom very well and patiently, as she had dementia.
The advice she gave was excellent and easy to understand.
I would definitely recommend Pooja and Hidden Hearing.
Looked after well with comprehensive…
Looked after well with comprehensive hearing test.
Aids adjusted to meet new results.
Friendly staff
Although I can not say there is a vast…
Although I can not say there is a vast improvement from my NHS aids Zoyah has done her very best to give me the maximum benefit from my Hidden Hearing Aids.
Listening carefully and fully and…
Listening carefully and fully and attention to the fine details
Diction excellent,easy to hear even…
Diction excellent,easy to hear even without hearing aids.Very patient and excellent explanations.
Attention paid by all staff and the expertise shown during the test…
Attention paid by all staff and the expertise
One of the best hearing tests I have…
One of the best hearing tests I have ever had explained everything in great detail.
Stephanie at the Wolverhampton Branch
Stephanie at the Wolverhampton branch was absolutely exceptional in all of our dealings.
She conducted herself impeccably, was professional, diligent and courteous throughout every interaction.
Diligent and with an eye for detail, knowledgeable and quick in respect expertise and putting my dad at ease.
I cannot recommend her highly enough.
She is an absolute credit to your organisation.
Thank Stephanie for everything that you did on my dad’s behalf and for demonstrating genuine consideration for his care.
very helpful sharing diagnosis planned…
very helpful sharing diagnosis planned treatment and repair and adjustment of aids
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





