Once again the team have saved my social life and sorted out an issue with my hearing aid with commendable speed.Normal service has been renewed.Hurrah!
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From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... See more
Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... See more
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Went very smoothly and very informative…
Went very smoothly and very informative all the way through.
Exceptional service and support
The experience began in reception where I was asked if I wanted a coffee or tea by Kate the receptionist.The facilities were comfortable and very clean and fit for purpose. My appointment started on time with Heather and was a follow up meeting to check how I was doing with the aids.
Heather is very knowledgeable and professional in both the dispensary and the after sales service. I find her to be very patient, helpful and totally committed to helping the client to get the best performance and fit from their hearing aids. I was very happy with the outcome. My aids were serviced and adjusted in accordance with tests done.
I would highly recommend Hidden Hearing from sales to post sales support they have been exceptional.
I had a very warm welcome from the…
I had a very warm welcome from the staff. The audiologist was very thorough and informative during my hearing test.
Recieved a lovely warm welcome by Jane…
Recieved a lovely warm welcome by Jane when we arrived and we were offered a tea or coffee. Test was done by Heather who was also lovely. Heather discussed my concerns and explained the tests in detail and also gave me an explanation of my results and a copy to give to GP.
Highly recommend them
Good Experience
Our experience couldn't have gone better, very knowledgeable technician, would recommend your company.
New hearing aids
Would like to thank Emma Room for the great service.
Emma is very knowledgeable and explained everything, that I needed to know about my new hearing aids.
Would definitely recommend Hidden Hearing.
Heather and Jane were very good and…
Heather and Jane were very good and very helpful
The young Man who dealt with me was…
The young Man who dealt with me was first class. He helped me with a few problems and listened to my moans which was great. Thank you Jack Turner I will make sure I see you again.
Emma Rooms from Hidden Hearing Plymouth…
Emma Rooms from Hidden Hearing Plymouth has been outstanding in care and understanding fitting both my husband and I with the latest in hearing aids. Nothing was too much trouble for her. Hidden Hearing are excellent in communication.
I had an appointment with Jack in…
I had an appointment with Jack in Plymouth. It was a really great experience. Jack was really thorough with the hearing test and explained to me the whole process behind my hearing, any issues I was experiencing and how to minimise these. Would highly recommend anyone to go hear for a hearing test.
Heather was really caring and brilliant…
Heather was really caring and brilliant as usual.
BOTH MEMBNERS OF STAFF WERE CARING AND…
BOTH MEMBNERS OF STAFF WERE CARING AND VERY PROFESSIONAL.
An excellent test
Helen the audiologist was superb, puts you at ease fully knowledgeable in all aspects of the testing. Ready to answer all questions. Truly enjoyable experience due to Helen.
Excellent service in every way from…
Excellent service in every way from start to finish
John Shillabeer.
John Shillabeer.
I have just had my 5th year check-up. As always excellent and professional service from both Heather and Jane at Plymouth. First class advice and treatment, everything clearly explained. Would highly recommend a visit if you wish to check your hearing.
From Jane in reception to Jack who was…
From Jane in reception to Jack who was very informative, the experience was very good.
Great advice and friendly no pressure sales
I have been seeing Heather Kennington for the last 4 years who has given good impartial advice on the treatment of my hearing loss. I recently tried a new product that has transformed my hearing and most grateful to Heather for her patience and efforts to customise my new hearing aid in a friendly manner without any sales pressure.
The lady was so helpful
The lady was so helpful, and talked me through every stage, so I could take it all in.
Very pleasant atmosphere and made to feel very relaxed.
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