Audika - Plymouth Reviews 

127
TrustScore 5 out of 5

4.9

153-155 Armada Way, PL1 1HY PLYMOUTH, Devon, GB


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Rated 5 out of 5 stars

Once again the team have saved my social life and sorted out an issue with my hearing aid with commendable speed.Normal service has been renewed.Hurrah!

Rated 5 out of 5 stars

From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... See more

Rated 4 out of 5 stars

Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... See more

Rated 5 out of 5 stars

Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... See more



Contact info

  • 153-155 Armada Way, PL1 1HY, PLYMOUTH, Devon, United Kingdom

  • 01752 230020

4.9

Excellent

TrustScore 5 out of 5

127 reviews

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4.9

All reviews

(127)

5,433 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service and support

The experience began in reception where I was asked if I wanted a coffee or tea by Kate the receptionist.The facilities were comfortable and very clean and fit for purpose. My appointment started on time with Heather and was a follow up meeting to check how I was doing with the aids.
Heather is very knowledgeable and professional in both the dispensary and the after sales service. I find her to be very patient, helpful and totally committed to helping the client to get the best performance and fit from their hearing aids. I was very happy with the outcome. My aids were serviced and adjusted in accordance with tests done.
I would highly recommend Hidden Hearing from sales to post sales support they have been exceptional.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Recieved a lovely warm welcome by Jane…

Recieved a lovely warm welcome by Jane when we arrived and we were offered a tea or coffee. Test was done by Heather who was also lovely. Heather discussed my concerns and explained the tests in detail and also gave me an explanation of my results and a copy to give to GP.
Highly recommend them

22 June 2024
Rated 5 out of 5 stars

Good Experience

Our experience couldn't have gone better, very knowledgeable technician, would recommend your company.

5 June 2024
Rated 5 out of 5 stars

New hearing aids

Would like to thank Emma Room for the great service.
Emma is very knowledgeable and explained everything, that I needed to know about my new hearing aids.
Would definitely recommend Hidden Hearing.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

I had an appointment with Jack in…

I had an appointment with Jack in Plymouth. It was a really great experience. Jack was really thorough with the hearing test and explained to me the whole process behind my hearing, any issues I was experiencing and how to minimise these. Would highly recommend anyone to go hear for a hearing test.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

John Shillabeer.

John Shillabeer.
I have just had my 5th year check-up. As always excellent and professional service from both Heather and Jane at Plymouth. First class advice and treatment, everything clearly explained. Would highly recommend a visit if you wish to check your hearing.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Great advice and friendly no pressure sales

I have been seeing Heather Kennington for the last 4 years who has given good impartial advice on the treatment of my hearing loss. I recently tried a new product that has transformed my hearing and most grateful to Heather for her patience and efforts to customise my new hearing aid in a friendly manner without any sales pressure.

1 March 2024
Unprompted review

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