Just went into Audika Ipswich as had an issue with one of my hearing aids. Andrew very kindly dealt with this immediately, even though he was awaiting his first customer and all was resolved. Further... See more
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This is now the 4th year we have checked in with Audika and as usual we were greeted with the cheerful face of Andrew who listened to our queries and dealt with them to our satisfaction. We left with... See more
The young lady, who looked after me , was very professional. The information thoughtfully presented. No pressure, no big sell , which when needed will certainly bring me back
I was very impressed with the service at Hidden Hearing. I completed an enquiry form on a Friday evening, and had an appointment booked by the Monday morning. Andrew explained everything clearly and t... See more
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We had excellent treatment from Debbie…
We had excellent treatment from Debbie today for ear wax removal. A lovely lady who did an excellent job without any problems at all. Explained everything would highly recommend
The first hearing test was very…
The first hearing test was very thorough which I learnt a lot from,the next visit was fitting which went well.staff very helpful
Stepping up to the plate ....
Kayleigh managed to grab me an appointment at short notice with technician Debbie, to remove wax that was making hearing difficult - many, many thanks to both.
Thank you!
The service I received was brilliant. Andrew was very understanding and supportive throughout the whole process, including the aftercare. I would highly recommend Hidden Hearing, my hearing aids have completely changed my life and have given me much more confidence! Thanks Andrew!
Life Changing!
Andrew at the Ipswich branch has been professional, honest & courteous throughout the consultation, supply & follow up stages of my recent need for hearing aids. Kayleigh always greets my arrival in a cheerful, friendly manner & never fails to advise of forthcoming appointments. I initially found my need for hearing aids quite a daunting experience but this has become a life changer in a positive way! Many thanks to you both for playing such a big part in this.
My life has changed
It’s been 5 years I walked through their door and my life has changed.
Andrew helped me a lot with his professionalism, care and friendliness. He answered all my questions and blew away all my concerns.
Kayleigh is very friendly and helpful. She always finds the best appointment for me and kindly remind me on it 2 days before.
If I need any help their door is open all the time.
Thank you both for everything.
A very helpful non-pushy meeting with…
A very helpful non-pushy meeting with very clear explanations of what it was about and what was going to happen. Helpful and v encouraging conclusion - I am grateful and heartened.
Wax Removal
My Wax treatment by Debbie was excellent, combing professional expertise with a friendly attitude that put me completely at ease
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Super Service
Appointment for wax removal. Lovely environment, on time, friendly staff and a comprehensive service inc. photos and videos of ear canal in case of other issues. Painless and super smooth service from Debbie.
My consultant is very pleasant and…
My consultant is very pleasant and appears to know his business well.
Ear Wax Removal having my ear wax…
The treatment for having my ear wax removed, could not have been done better. Jessica Finley the ear care practitioner did an excellent job, explaining all the time what she was doing. Thank you for a job well done.
They were so helpful and friendly
May use AI-assist with repliesRead more
Attempt to overcharge
Visited me - talked their talk and and quoted me £5400 for a new pair I could buy for under £3000 elsewhere !! They are taking advantage of old people’s trust, vulnerability and ignorance of the pricing to massively overcharge them. Check the price with a professional audiologist or hearingaid.org.uk before you sign their contract.

Reply from Audika - Ipswich
The staff treated me with respect and…
The staff treated me with respect and understanding, and answered all my questions and concerns when I had any and explained everything that was going to happen.
My new hearing aids are exceptional and…
My new hearing aids are exceptional and have completely improved my quality of life! The professionalism and care/support given by Hidden Hearing is amazing! Our grateful Thanks to Andrew Short. I would recommend Hidden Hearing to anyone who is having hearing issues…
Helpful and honest and always friendly
Been coming to see Andrew at hidden…
Been coming to see Andrew at hidden hearing in Ipswich for over 10 years now and his level of care and service has been exceptional.
My experience at Ipswich was very…
My experience at Ipswich was very positive. No issues what so ever
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