I always enjoy going to the Inverness branch as you always get a warm welcome from the staff and well looked after. The staff are very professional in their chosen fields and explain what each tes... See more
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The Staff. The Staff. The Staff. Competent , Totally Professional. Polite , Enthusiastic. Gentle and understanding with the sales pitch. If I ever were to recommend a service this would be th... See more
Well received from the moment you enter. Then directed where to go to get the most up to date investigation of my ears’ current abilities. And further up to date upgrading of my equipment!!! And a... See more
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more
4.8
Excellent
171 reviews
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Good Evening
Good Evening , I was very impressed with the hearing test carried out
by Paula in the Elgin surgery
thank you
Peter
22 July 2021
No complaints about the actual hearing…
No complaints about the actual hearing test or the centre itself. Always friendly and helpful. Was concerned however about the 'hard sell' to buy new hearing aids on the actual test day. A figure of over £3000k is a bit much to take a decision on at such short notice, especially when the discount was due to expire on the next day! One would have expected some advance warning given that I am a customer of over 20 years standing. I would also have thought that such customers would be offered more than a 15% discount every time they require new aids.
7 July 2021
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