Well received from the moment you enter. Then directed where to go to get the most up to date investigation of my ears’ current abilities. And further up to date upgrading of my equipment!!! And a... See more
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See what reviewers are saying
I felt very well looked after, from the initial appointment, right through to having my earwax removed, and the aftercare. Impressive
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... See more
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Nice friendly staff
Nice friendly staff
Made to feel at ease & explained everything they were doing
Very happy
Very welcoming
Very welcoming. Staff were helpful, the testing was extensive, the explanation good!
Happy to recommend the service.
My whole experience met my expectations…
My whole experience met my expectations especially the staff who were helpful and friendly. I was totally satisfied.
I felt very well looked after
I felt very well looked after, from the initial appointment, right through to having my earwax removed, and the aftercare. Impressive
Great service as always
Great service as always, very professional , covered all the hearing areas.
A pleasant return
A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
I found the experience at Inverness very good. All my questions were answered and I found the experience a good one. No complaints
The staff were very knowledgeable and answered all my questions which put me at ease.
Great service
Great service, lovely staff and very professional, and have recommended to my family and friends
Made at ease when attending
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of charge.
May use AI-assist with repliesRead more
Very personable assessor
Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction.
Quote way above expectations. Will not be following up. .

Reply from Audika - Inverness
HIGHLY RECOMMEND
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
Excellent Service and Customer Care From Bethany .. I'd Highly Recommend a Consultation and Hearing Test Here and It's Free ..👌🏻
Excellent Service and Customer Care
Really professional reassured me and…
Really professional reassured me and explained the procedures and everything about the procedures step-by-step. And removed all my ear wax.definitely recommend. Was really thorough. The service was excellent.
Excellent stuff
Excellent stuff. I went there as a 55yr old who had never had his ears done. I had to go back a second time(still on the £50 quoted), and Tracey managed to get the rest out quickly. Great service, lovely people, what more can you ask for!
Helpful & thorough
Hidden hearing is professional and friendly
Received excellent care and advice from Tracy, ear care practitioner Inverness. She explained everything and was very friendly and reassuring.
High standard of service as usual
High standard of service as usual.
Care and treatment by Tracy excellent.
Professionalism and patient care
This was my second visit to Hidden Hearing's Inverness branch and I was delighted to have Tracy again this year to treat my ears. She always puts clients at ease, ensuring their wellbeing, checking medical history and current medication and explaining wax removal procedure with kindness and sensitivity. I thoroughly recommend this company for its professionalism and patient care.
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