Audika - Hove Reviews 

180
•
TrustScore 4.5 out of 5

4.7

59 Western Road, HOVE, BN3 1JD East Sussex, Sussex, GB

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Rated 5 out of 5 stars

I have bought 2 pairs of hearing aids over the years at Audika (Previously Hidden Hearing) and during these 7 or 8 years I have always been received very well by Mary and followed very professiona... See more

Rated 5 out of 5 stars

Excellent Service The team at Audika Hove continue to provide a professional and friendly service resulting in my hearing needs being fully met. Liam the audiologist put me at ease, clearly explaine... See more

Rated 5 out of 5 stars

Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... See more

Rated 5 out of 5 stars

I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... See more



Contact info

  • 59 Western Road, HOVE, BN3 1JD, East Sussex, Sussex, United Kingdom

  • 01273 746500

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.7

All reviews

(180)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing friendly service.

The receptionist Mary was so friendly and welcoming and kind. Made me a coffee and just eo warm. My daughter was totally relaxed. The audiologist was fabulous. He was very good and made it very clear what he was going to be doing during the hearing test. He explained his results clearly and was also very friendly. I would highly recommend.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

I visited Hidden Hearing in Hove…

I visited Hidden Hearing in Hove yesterday. The Practitioner Dee was fantastic, very friendly and knowledgeable and put me at my ease. I would thoroughly recommend Hidden Hearing.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Could not have asked for better…

Could not have asked for better service. Did not expect home visits and follow up visits, everything was explained and demonstrated to changing filters etc. Office staff locally and head office helpful and efficient. Excellent service. Would recommend Hidden Hearing to anyone.

8 February 2023
Rated 5 out of 5 stars

Recommended

Dee at the Hove, Western Road branch was very helpful and professional, and patient as my right ear needed some extra work to get the wax out.

The receptionist lady was friendly and welcoming.

The environment was clean and relaxing.

Highly recommended.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

wax removal in Hove

Dee was very professional,explained what she was doing and why. Extremely rapid removal of the offending wax - entirely painless. Swift hearing test to follow showed my diminished hearing quite clearly. She was very helpful.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

No pressure, helpful advice for financials

Liam - hearing aid dispenser was absolutely fantastic! Provided all the information, answered all our questions, detailed what happens along the whole journey and was very open, honest, kind and helpful when it came to my financial situation. Definitely recommend and will be booking in a future appt to get fitted.
Fantastic!

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Lovely service, would recommend

As soon as I entered there was a lovely lady who greeted me and made me feel comfortable. When the appointment began the audiologist was kind and was able to answer all of my questions and concerns. I would recommend anyone who hasn’t been to go. You won’t regret it.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Hove. Nice alliteration

The audiologist was welcoming, explained things well and put up with two chatty women. Even though they aren't a small independent, I would recommend this branch of the service if you live in and around Hove. Lovely experience.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Patient put at ease

The practitioner explained all the procedures and processes clearly. She was patient and understanding when dealing with an elderly gentleman, who picks up ideas slowly.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Recurring ear issues finally resolved!

I’ve had some ear issues for a few months and finally plucked up the courage to investigate after getting nowhere with booking a GP appt. Turns out all I had was build up of ear wax which was easily and quickly resolved. I felt comfortable and reassured the whole way through the quick procedure which was great as I’m quite squeamish! I already feel better in both my hearing and general ear well-being. Thank you!

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Quick fix without an appoinment

My hearing aid wasn't working, so I dropped in to my local HH shop in Hove. I had assumed I would need to make an appointment and then perhaps send the apparatus off to be examined and repaired. However the very friendly and helpful receptionist and administrator, Mary, was able to diagnose and fix the problem right there and then - replacing the speaker. Hence I left 10 minutes later, pleasantly surprised and with a functioning apparatus. Excellent service!

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Very service

Very service from booking my appointment for ear wax removal, seen on time and good outcome.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

We first visited Hidden Hearing Hove…

We first visited Hidden Hearing Hove around 15 months ago for my elderly mother. Since they’ve we’ve been back with my elderly aunt too. The service we’ve received has never been anything short of excellent. Both Liam and Mary will always take the time to answer any questions you have whether at scheduled appointments or popping in unannounced. I cannot recommend them too highly.

22 August 2022
Unprompted review
Rated 5 out of 5 stars

Very grateful to the Hidden Hearing team

Thank you to Hidden Hearing team for the micro suction treatment. From the booking process to the actual procedure the process was professional, helpful and effective. I had tried to call other companies, which still have not called me back. Hidden Hearing took my call and arranged a super prompt appointment.
If I had not attended I would have been close to an ear infection. Instead, the procedure was simple and I hardly noticed it was happening.
I will be going back for checkups to makes sure I do not get such bad wax again. I wear ear plugs at night which can increase the risk.
Thanks again. I got lucky finding you and getting your expert help. PS. I wonder if the 'highstreet' chains will ever call me back?
Mike

11 August 2022
Unprompted review

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