Audika - Bath Reviews 

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TrustScore 0 out of 5

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18 St. James's Parade, BA1 1UL BATH, Somerset, GB


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Rated 4 out of 5 stars

I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more

Rated 5 out of 5 stars

Been a client of Hidden Hearing for 3 years now and I have found the staff to be very professional, knowledgeable and extremely helpful in solving any problems. Andy Collis has been my dispenser and s... See more

Rated 5 out of 5 stars

My German hearing aid came apart. Even through this system is not popular in UK Andy Collins came up with a solution. I am very thankful. A very good address if you have any problem with hearing dev... See more

Rated 5 out of 5 stars

Both my wife and myself were very impressed with this company.James Burt (Taunton) explained in person in good detail what they were going to do to supply my wife's hearing aids.They kept their word r... See more



Contact info

  • 18 St. James's Parade, BA1 1UL, BATH, Somerset, United Kingdom

  • 01225 315444
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4,733 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service. Transformative Results

My mother's health took a sharp decline in recent months and her hearing was severely impacted. Fortunately, Hidden Hearing were there to help. Amy the receptionist and Andy the audiologist provide an excellent service. The whole process was easy and the results were transformational. Both of them were efficient, very welcoming and supportive. Andy naturally was very knowledgeable with over 15 years' experience and is also (very crucially) patient with his clients. Highly recommend if you're experiencing hearing loss/issues.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Thorough and helpful.

Hidden Hearing representative was very thorough and considered all options for my relative's hearing loss at this time.
He was very reassuring, polite and informative pointing us in the right direction to improve my relative's hearing. After appointment he arranged a specific date for return stating what his action would then be.

13 January 2024
Rated 5 out of 5 stars

Helpful

Rosie made me feel welcome and relaxed. She explained all the details carefully and clearly. My sids are better focussed

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very impressed by Hidden Hearing (Bath) and, in particular, Rosie Aylward who conducted my hearing test in Trowbridge. I must confess that before attending the test, I didn't feel I was missing much by not wearing hearing aids. I now realise how wrong I was! The hearing aids Rosie recommended have made a massive difference to me. Before I started wearing the hearing aids I would struggle to hear what someone was saying in a crowded room. Now I can hear them well. Also, I can actually hear cars approaching from behind (which I often couldn't before) so I feel so much safer as a pedestrian in town. I can now also hear bird song clearly - which is a great joy, and music sounds so much richer (before, I was missing all the high frequencies). Rosie took a lot of trouble to explain how the aids worked and what I needed to do to keep them working properly. Hidden Hearing's support is really amazing.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We found James Burt to be a very friendly, approachable person who took me through the process of choosing the right hearing aids for me. He was very thorough and helpful on all the occassions we saw him and he went out of his way to ensure I had my new aids in time for my holiday. I am very pleased with them and the excellent service James offered me.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Both my wife and myself were very…

Both my wife and myself were very impressed with this company.James Burt (Taunton) explained in person in good detail what they were going to do to supply my wife's hearing aids.They kept their word regarding modifications and follow ups.If all companies performed like them it would make transactions much more dependable.It has been a pleasure to deal with them,also the office teams are so helpful.Mr J and Mrs L Hooper.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Andy and Amy could not have delivered more attentive ,thoughtful and helpful care and attentive help!
Very grateful…

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Holiday fix

We are from Manchester and in Bath on holiday and my husband had a problem with his hearing aids, we found the shop and Amy & Andy sorted the problem out, couldn't have asked for better service, so far from home. Thank you x

5 September 2023
Unprompted review
Rated 5 out of 5 stars

I have had my hearing aids just over a…

I have had my hearing aids just over a month now, I am so happy with them I can hear very well, I don't need subtitles on TV now. I must thank Rosie for her help, the interviews were brilliant and really explained well. Thanks, Trevor Williamson

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Tassavar Ali

Tassavar Ali, the audiologist, was highly professional, clear and helpful. I'm happy with the hearing aids, with his attentive service and home visits, and follow-ups.

6 August 2023
Rated 2 out of 5 stars

Very disappointing

I have paid a huge amount for your top of the range hearing aids but despite having shared concerns about problems with hearing on the phone, at two separate appointments suggestions about solving the problems were useless and I have lack of clarity and distortion when in a group setting.. so a big disappointments that have not been addressed

30 June 2023
Unprompted review
Audika - Bath logo

Reply from Audika - Bath

Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 2 star, we appreciate the comments about your experience. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

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