Atlasaccessories Reviews 

107
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Exceptional bespoke work. You can tell real care goes into the design and build — the details are immaculate and the final piece feels timeless and durable. The experience is very personal and tailore... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I discovered Atlas Accessories. After good amount of time researching different bracelets, I can sense quality when I see it and Atlas over delivered on my expectations. I have already bou... See more

Company replied

Rated 5 out of 5 stars

I ordered the Accent Bracelet - Vintage Black Snake Vertebrae Beads as I wanted a sleek, lightweight bracelet that I could wear with every outfit. The bracelet is perfect and I don't even notice that... See more

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Rated 5 out of 5 stars

These guys speak of being on a journey. Having had a tricky time I was looking for something spiritual to help me with my 'journey'. I feel that these guys got that and that the products they make are... See more

Company replied

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Atlas is a high quality range of rugged and stylish accessories, hand crafted from symbolic combinations of stones, metals, vintage beads and tactile, durable leather. We combine traditional craftsmanship with a modern aesthetic and a sustainable footprint. All of our Accessories are designed to not only withstand all of life’s adventures, but even improve with age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.6

All reviews

(107)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mens necklace

Really genuine customer service / there were issues with Royal Mail which were over come with good communication by email and then by phone explaining everything, I have the necklace now which is perfect. I would highly recommend

19 March 2025
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Reply from Atlasaccessories

Thanks for being patient Jason, we really appreciate. Wear in good health and let us know should you need anything.

Rated 5 out of 5 stars

Perfect 18th birthday gift

Lovely item ordered as an 18th birthday present, suits her personality nicely. Nice quality and beautifully presented in a gift box.

13 March 2025
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Reply from Atlasaccessories

Thanks Fiona, so glad it was a hit!

Rated 5 out of 5 stars

Excellent Service and Quick Response!

I purchased a necklace and needed to resize the leather cord. The team was extremely helpful, responded quickly, and provided excellent service. I truly appreciate their professionalism and attention to detail

5 March 2025
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Reply from Atlasaccessories

Thanks for the review - we are always here for you. Wear in good health!

Rated 5 out of 5 stars

Excellent necklace

Excellent necklace - very pleased - arrived very quickly too. Thank you!

5 December 2024
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Reply from Atlasaccessories

Great to hear! Wear in good health and let us know if you ever need anything.

Rated 5 out of 5 stars

Prompt delivery and exquisite design taste

Prompt delivery, exquisite design and precise application of the design I picked! Very happy to hear so many compliments from friends too! Thank you…

3 December 2024
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Reply from Atlasaccessories

That is great to hear, thank you. Wear in good health.

Rated 5 out of 5 stars

Great customer service.

Initially gave 2 stars for my experience with Atlasaccessories after the leather on the necklace I bought from them started twisting which wasn’t quite the look I was going for, however, I have now upgraded to 5 stars after the reply I received from them. If I had fully read their site I would have seen that the leather twisting is to be expected as their leather is hand cut and not mass produced. They have offered to change the leather or give me a full refund which is very decent of them considering the mistake was on my part. As I love the necklace I am going to keep it and see if I can get used to the leather twisting. Thank you Atlasaccessories.

30 July 2024
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Reply from Atlasaccessories

Sorry to hear you are disappointed. The leather is all hand cut and so isn't perfectly round and therefore twists a little after wearing it. Only mass produced leather that is put through a machine is round. Typically the leathers twists enough so that it takes on a rounder shape although then has a slightly different aesthetic. We have a photo of the leather and how it twists on the leather materials page but appreciate not everyone may see that. You can swap it for recycled sterling silver or Bison leather which twists to a lesser degree if you like. If it really bothers you though we understand and you are free to return it for a refund if you prefer. Let us know what we can do to make it a better experience for you.

Rated 5 out of 5 stars

Highly recommended

Great products and excellent customer service, highly recommended 👍

27 June 2024
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Reply from Atlasaccessories

Thanks for the great review - we really appreciate it!

Rated 5 out of 5 stars

A gift that won't disappoint

I purchased a gift for my husband. The order came promptly and it was packaged beautifully. The piece looks even better in real life. Most importantly he loves it and wears it all the time. Thank you.

19 June 2024
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Reply from Atlasaccessories

Great to hear! Thank you for the review and let us know if you ever need anything.

Rated 5 out of 5 stars

There products are top quality amazing…

There products are top quality amazing very stylish they have the best customer service around and they have a top repair service aswell I will order again great prices too

7 June 2024
Unprompted review
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Reply from Atlasaccessories

Always our pleasure - thanks for being a great customer!

Rated 4 out of 5 stars

The quality of the bracelet is…

The quality of the bracelet is excellent. Wear it all the time. The only reason for not giving top marks is it took just short of a month to arrive. But love the bracelet to bits.

8 April 2024
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Reply from Atlasaccessories

So glad you love the bracelet, that is great to hear. Just to clarify, we sent you the bracelet the first week you ordered and received confirmation delivery from Royal Mail that you had asked for it to be left in a safe place. Unfortunately it seems someone stole it from there as when you reached out to ask where your piece was we reconfirmed the delivery with them and that it had been requested to leave in a safe place and we did explain this. Nevertheless we sent you a replacement without question. Wear in good health and again apologies for the hassle.

Rated 5 out of 5 stars

Birthday gift

Exactly what I wanted for grandsons 21st
Quality & packaging of item is good

6 February 2024
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Reply from Atlasaccessories

Great to hear - thank you.

Rated 5 out of 5 stars

Amazing!

I've ordered a Jade amulet necklace from Atlas accessories and I will say - I never came across a company with such an amazing attitude towards customers - not only my amulet necklace looks amazing but also the whole experience was incredibly smooth.
After conversation with Dagna we come up with perfect length for my leather chain (I'm build different)
So I can highly recommend them as they deserve all the recognition on the market!

13 January 2024
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Reply from Atlasaccessories

Truly our pleasure - thanks for the great review.

Rated 3 out of 5 stars

The arrival of order was quick but I…

The arrival of order was quick but I was disappointed with the clasp. It is so very difficult to put on. I really love the bracelet so not gonna return it but I just wish it was easier to put on. The clasp is different, it does not have the lobster claw tht is usually used on chain and bracelets. That would really help.

24 November 2023
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Reply from Atlasaccessories

Hi Grace, sorry to hear that it has not been a good experience for you with the clasp, it is a little trickier than the lobster claw clasp. We chose this design in particular because it did not have anything that could catch on closing, and for the look, but we can put a lobster claw clasp on it for you if you prefer, no problem. Let us know by email to info@atlasaccessories.com and we can give you the information to send it back to us, we will swap it out and get it right back to you.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fantastic product bought as a gift so excited to see my son’s reaction.

16 November 2023
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Reply from Atlasaccessories

Thank you Deborah, we hope he loves it. Just let us know if any sizing issues and we will sort that out for you.

Rated 5 out of 5 stars

beautiful pieces of jewellery

beautiful pieces of jewellery. super helpful
in finding the right pendant for me. over all experience excellent

9 November 2023
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Reply from Atlasaccessories

Thank you Amber, it was our pleasure, and a lot of fun, to help you find the right piece. Wear in good health.

Rated 5 out of 5 stars

I ordered the bracelet for my partners…

I ordered the bracelet for my partners birthday. It arrived on time and beautifully packaged. He doesn’t normally wear jewellery but he loves it. It is really durable (which is handy as he works outdoors).

14 October 2023
Unprompted review
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Reply from Atlasaccessories

That is so great to hear, thank you. We are always here to help if any issues.

Rated 5 out of 5 stars

Thanks to team Atlasaccesories.

I want to say thanks to team Atlasaccesories who made my custom bracelet, many thanks to you all. They were so helpful, I explained what I wanted and they design it for me, with the combination of stones that represent me. I own few items from them now, and I love them all.

10 October 2023
Unprompted review
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Reply from Atlasaccessories

Thank you Victor, it was our pleasure to create something bespoke for you. Wear in good health.

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