Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON. She was also very helpful when we needed the inverter replacing and when we had problem... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just had a new inverter fitted by Mark Morgan of A Shade Greener Maintenance Team. Mark was polite, explained what he had to do and completed the work in about half an hour. Everything from start... See more
Company replied
I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more
Company replied
An appointment for routine maintenance was made for between 8am and 12 today. Steve, phoned 20 minutes before arrival and well within the advised window. He fitted carpet protection over his bo... See more
Company replied
Company details
Written by the company
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contact info
United Kingdom
- ashadegreener.co.uk
4.8
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Polite and Professional.
Adam came out to replace a failed inverter. He was extremely polite and completed the work in a very expedient and professional manner and explained the work he was carrying out. The replacement was carried out in less than half an hour and was very clean. He happily answered all my questions and provided me some tips to get the best usage out of my panels. All in all, would definitely recommend A Shade Greener and their Maintenance team.
8 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very prompt and on time
Very prompt and on time. Quick efficient work. Very polite. Highly recommend Mark Mirgan
7 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam was a great engineer
Adam was a great engineer.
Arrived on time, was very polite and informative.
Identified our issues and resolved them very quickly.
Thank you
7 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
A Smashing Company to deal with.
After having a smart meter put in 6 years ago and complaining to supplier the meter was faulty, then being passed onto EonNext and still complaining for another 5 years about it, I was at the end of my tether. Finally, my meter was replaced two months ago . As I was given a black box for the first time, I could see how much electricity I was using. I could see my usage plummeting, why?
In desperation I rang Shades of Green. I spoke to a brilliant lady, Karon Hawley. She listened and just knew what the problem had been. She sent me instructions to test my present meter to see if it was compatible with my solar panels. She said, if the old smart meter wasn’t compatible, then I wasn’t getting the energy generated and this could be why my bills were so high. I did the test and bingo, the new meter was compatible and this was why our bills had plummeted since the new one had been put in. I didn’t realise, the wrong smart meter wasn’t compatible. I hadn’t benefited from my panels for 6 years. Thank you Karon for all your help and listening to me. At last, I had an answer. If only Eon had listened and replaced the meter, when I told them something was wrong?
6 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Solar panels
Today Adam from Ashadegreener maintenance team came to check over my solar panels as they had informed me that they weren't working, he was a very friendly clean and tidy worker, he kept me informed of everything he was doing and what the problem was and had it sorted in next to no time, very pleased with the response from Ashadegreener from start to finish it was very prompt very pleased Many Thanks
7 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Great Service
I am a Solicitor and dealt with Izabela Saldat who was fantastic in dealing with the case in question. Izabela was very approachable and ensured the case was dealt with effectively and efficiently. Izabela it was a pleasure working with you!
7 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Explained everything clearly
Everything was explained clearly and all my questions where answered satisfactorily
7 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Called well indavance upon arrival
Called well indavance upon arrival, explained everything they were doing as carrying out job also friendly clean and very tidy
24 June 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam came out to service equipment very…
Adam came out to service equipment very satisfied with work and he explained what he was doing very polite and sociable young man
Shade greener are very lucky to have him on there team .
3 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
I phoned shade greener & spoke to Helen…
I phoned shade greener & spoke to Helen with my enquiry about my solar panels & Helen was very helpful so gave her a 5 star review
Thank you
3 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Ricky came today to check the solar…
Ricky came today to check the solar panels that were not working as the switch in the electric box had been turned off very quiet and friendly,as he explained everything to do with the smart meter how much electric you use.
2 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
What a wonderful woman !!!
What a wonderful woman !!!! Diane explained everything i have been questioning for 2 years .. polite happy nothing was a problem. Made my day thank you so much for putting me in the know. Finally have answers the council won't give me .
1 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Solar Panel Issue
The engineer knew what was wrong with the solar panels before he went into loft, he left this working and in a good condition.
1 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very efficient service from Mr Mark…
Very efficient service from Mr Mark Morgan
1 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
A Shade Greener service
Ricky came to service our solar equipment. Very quick, clean, polite and knowledgeable. Diagnosed the problem and had spares ready to fit. Left no mess, and the system is working as it should
1 July 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Mission Accomplished! Excellent.
I left a review previously on the 30th June which was less than favourable due to service that had fallen well below par but I can now say that A Shade Greener have more than made up for the disappointment I felt previously. I believe it's only fair that I update my previous review and describe my experience today. An engineer called Ricky arrived early this morning and he had been previously to outline his intentions on how to fix the issue regarding our install and I was very happy to see him return today the 7th July.
Every now and again you get a person who you just know are going to do a great job. I hope they make sure they hang on to Ricky as he is a credit to their company. Very friendly and polite and also really good at his job. His expertise and knowledge became very clear early on as he patiently explained each step to putting things right and getting our panels back working again. After completing the work he showed me what he had done and how much better and neater everything was, he also did a great job cleaning up any mess. So we have a nice new consumer box all fitted neatly and sealed perfectly and as an unexpected bonus they even fitted a new and more up to date inverter in the loft.
It is only right that I leave this as a five star review because it deserves it. Thank you very much and hats off to Ricky.
30 June 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
First time having solar panels
First time having solar panels (came with the property) and the advice given has been professional, easy to understand and went over and above with the information provided to make it very clear. Customer communication is outstanding
29 June 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Communication via email was excellent
Communication via email was excellent
18 June 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
First Class
A phone call to me from the company to say my panels weren't working properly by not sending info van appt was made there & then & blonde Steve came on the 22/6 He was fab & said a new meter had been fitted Great worker very pleased with the process from start to finish
22 June 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.