Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON. She was also very helpful when we needed the inverter replacing and when we had problem... See more
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A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 24 hours
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Reply from A Shade Greener Maintenance (Solar)
the promptness in getting back to me with updates and generally a very level of customer service.

Reply from A Shade Greener Maintenance (Solar)
Shannon was extremely helpful throughout the process. She was polite, friendly, and took the time to explain everything clearly and thoroughly. Her professionalism and willingness to help made the whole experience straightforward and stress-free. Thank you, Shannon, for your excellent customer service

Reply from A Shade Greener Maintenance (Solar)
Izabela was very helpful and very quick to respond. As a conveyancer this was very helpful. Thank you :)

Reply from A Shade Greener Maintenance (Solar)
Shannon from ashade greener, the best customer service I’ve had from any company, ever. My sale was close to collapsing nearly 6 months in, hitting hurdle after hurdle… Shannon took on my case without any hesitation, from the first email she was great, sorted out the issues from start to finish and kept my mind at ease throughout the stressful process… her input and assistance literally saved the deal, couldn’t thank her anymore, an asset to the company.
Thanks again Shannon,

Reply from A Shade Greener Maintenance (Solar)
Answered all my questions fully. Took her time to make sure I understood the system and sent me additional information to help me make future decisions

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
I had a great experience with Shannon in the Legal Department with a Deed of variation which was required for a solar panel lease. As a Conveyancer, this is something you usually dread if a lease needs varying in accordance with new mortgage requirements, however this time it was easy and very quick to do and the deed was even registered before the client's sale was ready to proceed. Thank you, Joanne - Norrie Waite & Slater Solicitors

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
Adam was very thorough and explained everything we needed to know. Installed a new piece of equipment as the previous part was faulty which makes the panels more efficient and will improve the panels energy generation. Provided us with really useful tips to save money and how to really benefit from the solar panels. 10/10.

Reply from A Shade Greener Maintenance (Solar)
I dealt with Izabela with respect of buyer queries for a property affected with an ASG lease. She was very prompt at getting back to us and provided clear succinct information to allow our questions to be answered which was most helpful. Very easy to deal with.

Reply from A Shade Greener Maintenance (Solar)
Adam was helpful and informative. A very positive experience.

Reply from A Shade Greener Maintenance (Solar)
I had Adam come to do maintenance and I am very happy with his service. Very nice gentleman and wouldn’t wish for a better one then him:)

Reply from A Shade Greener Maintenance (Solar)
Problem found and resolved quickly with very little disruption

Reply from A Shade Greener Maintenance (Solar)
This is the second time I've had the pleasure of working with Izabela and she did not disappoint!
Nothing is too much trouble; she is very easy to talk to, very friendly and accommodating. Knowing you can rely on someone to help you no matter what is a relief when working in a demanding sector.
Izabela is an absolute credit to A Shade Greener and I look forward to working with her again in the future!

Reply from A Shade Greener Maintenance (Solar)
If I could give zero I would, we had solar installed by this company in 2015, they damaged the roof of a new house, we informed them, they said it would be sorted out, they never have, we have water coming through the roof, they now say its wear ane tear, the other 200 houses on our estate have zero roof issues, the north facing part of our roof has zero issues, the only side with issues and where bits of the solar system has broken tiles and damaged the waterproof membrane is where the solar panels have been very badly installed. I have had a professional roofing company round and they have written a report and provided costs to fix the entire roof, I have proof beyond reasonable doubt ASG caused the damage and will be claiming all the costs back from them in court. Their inverter is below where water comes through, the inverter and system has never been maintained or inspected in 11 years, this was isolated due to the dangers it posed, they sent threatening letters demanding it be turned on immediately, quoted clauses in a contract we have never seen, sent instructions for a child to power the system up as I am unable due to ongoing medical issues. They told us we would have to pay for the inspection of their equipment, I refused. They sent an engineer eventually after 5 months, he tested the system and turned it on, when I mentioned a funny smell, he went back to the Inverter in the loft and found a burnt out connector, this had the potential to set fire to our entire house at any time, we have children in our property, an solar engineer that failed to spot something so obvious and they say they have checked the competencies of their employees. ABSOLUTE COWBOYS, ARE ONLY INTERESTED IN MAKING MONEY FROM FIT PAYMENTS AND LEAVING DANGEROUS UN-CHECKED SYSTEMS.
Solar Panels not working.
Craig the electrician arrived on time very friendly, polite and professional.Diagnosed fault in minutes, replaced faulty item, solar panels working again.
5 stars to you Craig and a pleasure to meet you.

Reply from A Shade Greener Maintenance (Solar)
Izabela Saldat was incredible! Extremely efficient, professional and handled my clients Deed of Variation in record time. The Deed was drafted, agreed, signed and registered at Land Registry all in 4 WORKING DAYS!!! Amazing work she is a credit to your team :)

Reply from A Shade Greener Maintenance (Solar)
The engineer arrived as arranged, he was friendly and got straight on with the task in hand. Once the repair was completed he said his goodbyes in a friendly manner and was gone.
what's not to praise.
Thank you Ricky

Reply from A Shade Greener Maintenance (Solar)
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