Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more
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A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
United Kingdom
Replied to 27% of negative reviews
Typically replies within 24 hours
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Diane was so informative and helpful. Thank you very much

Reply from A Shade Greener Maintenance (Solar)
For over 20 years, we’ve had the use of these solar panels and they’ve saved us a few bob . Recently we had a fault which was sorted out via the phone and now we’re awaiting a visit from an electrician to service the system.
The young lady on the phone was very helpful and an appointment was booked at our convenience.

Reply from A Shade Greener Maintenance (Solar)
Adam was very polite and explained exactly what he was doing thank you for sorting out the faulty board

Reply from A Shade Greener Maintenance (Solar)
Excellent service from start to finish from Izabela. Nothing was too much trouble and her communication with me was excellent.

Reply from A Shade Greener Maintenance (Solar)
Our visit today was perfect and very professional. Adam arrived on time and was very courteous and explained my questions what was happening today.
He looked at everything replaced the isolator and even came back in to hoover our landing.
A pleasant service and Adam is a credit to your company.
Regards
Christopher Johnson.

Reply from A Shade Greener Maintenance (Solar)
Had a booked visit from Ashadegreener, Adam, from the company came to find out why the solar panels had disconnected. He was a lovely helpful man, who was knowledgeable and able to answer our questions. He easily reconnected us, then checked out all the equipment and solar panels, leaving us with everything in working order. He was polite, friendly, and clean working.

Reply from A Shade Greener Maintenance (Solar)
The engineer Craig was on time lovely and polite and patient whilst locking the dogs outside. He was quick and efficient and fixed the problem.

Reply from A Shade Greener Maintenance (Solar)
We needed some missing documentation when moving house and so emailed the Company. Izabela replied within 24hrs and all the relevant documents were emailed to me the same day.
Excellent service

Reply from A Shade Greener Maintenance (Solar)
The electrician who came to do the
maintenance Alex was very helpful polite and professional.

Reply from A Shade Greener Maintenance (Solar)
Craig was very polite and efficient and pointed out a problem in my loft that I was not aware of.

Reply from A Shade Greener Maintenance (Solar)
I have dealt with ASG a few times when it comes to deed of variations and registering the same, always a pleasant experience, very friendly and always quick to respond and deal with matters, each time I have not really had to chase anyone - this time i dealt with Katie Hodgson who assisted in my clients Sale, she was very speedy, efficient and friendly. Always a pleasure working alongside ASG. Thank you :)

Reply from A Shade Greener Maintenance (Solar)
Adam the maintenance engineer was respectful and curtious, sharing the cause and remedy for the faulty inverter which was quickly replaced also some tips as to get the most from solar energy.
A positive experience.

Reply from A Shade Greener Maintenance (Solar)
I have been dealing with Shannon Davies who has assisted a client in dealing with a Deed of Variation. Her service was exceptional and I look forward to working with her again in the future. An asset to the Company.

Reply from A Shade Greener Maintenance (Solar)
Adam was great. Did the job quickly and explained everything. It was so refreshing to have a workman who was happy and positive, especially first thing in the morning. Also explained to me in a nutshell how to get the most from our solar panels. Thank you so much 😊

Reply from A Shade Greener Maintenance (Solar)
A shade greener contacted me to say they were no longer receiving data from the solar panels. Made an appointment for an engineer to come out. On the day the engineer Craig rang to give me an eta, turned up promptly and was very polite. Job sorted quickly and efficiently without having to go away and wait for parts.

Reply from A Shade Greener Maintenance (Solar)
Adam arrived today to complete some maintenance on our solar panels after we had received a message that they were not communicating out. He was fantastic, polite and efficient all whilst explaining everything he was doing. A real pleasant visit.

Reply from A Shade Greener Maintenance (Solar)
The engineer, Ricky turned up on time and was very respectful of my home. He worked quickly and explained everything really well.

Reply from A Shade Greener Maintenance (Solar)
Karen was helpful, thorough and very easy to deal with.

Reply from A Shade Greener Maintenance (Solar)
Ricky the engineer was very polite and courteous. He respected my property. When he had finished the repair he explained everything in easy to understand language

Reply from A Shade Greener Maintenance (Solar)
The engineer Craig was brilliant. He kept me informed every step of the way while working through the problem, quickly identified the fault and carried out the repair. He also took before-and-after photos and showed me the signal strengths and kW of power coming through the solar panels, which was really helpful.
Craig put overshoes on as soon as he entered the house and made sure everything was left clean and tidy, taking all redundant parts away with him.
Great job Craig – a job very well done. You are a real credit to A Shade Greener.

Reply from A Shade Greener Maintenance (Solar)
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