While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the apartments, highlighting their cleanliness, modern design, and comfortable amenities. Many people also appreciate the convenient locations, often noting easy access to public transport and local shops, which enhances their overall user experience. However, some customers also noted issues with facilities, such as a lack of air conditioning, problems with hot water supply, or heating not working. A few other people also felt that the cleanliness was not up to standard in some areas, mentioning dust or dirty surfaces.

What people talk about most

Location

People report positive experiences with location, highlighting its convenience for accessing public transport... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the hosts and staff for being kind,... See more

Facilities

Clients share ambiguous opinions on facilities. Many reviewers praise the apartments as spotless, beautifully... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the apartments as spotless,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful stay at this apartment! It's a great location, and very easy to get anywhere in London, with both the Tube and bus stops just a short walk away. The neighborhood is lively and full... See more

Company replied

Rated 5 out of 5 stars

Clean, Comfortable, and Perfectly Located! We had a wonderful stay at Brandon’s apartment and would highly recommend it. The location is fantastic, it’s just a short walk to the train and bus statio... See more

Company replied

Rated 5 out of 5 stars

No complaints at all. The apartment was beautiful and clean, immaculate. It was conveniently located. There is parking literally 2 mins away and getting into central London very easy. We would stay ag... See more

Rated 5 out of 5 stars

A really fantastic apartment. Good sized rooms, very comfortable bedroom, and both kitchen & bathroom very well equipped. About a 5 minute (easy) walk to Vauxhall tube station. I really enjoyed... See more

Company replied


Company details

  1. Property Management Company
  2. Condominium Rental Agency

Written by the company

At Artsy Properties, we specialise in stylish and comfortable mid-term rental apartments designed for travellers, professionals, and anyone in search of a home-away-from-home. Whether you're staying for a few weeks or a few months, our handpicked spaces combine the charm of boutique living with the convenience of modern amenities. With a focus on creativity, comfort, and character, our mission is to turn every stay into a new favourite. Wherever life takes you, trust Artsy Properties to provide a place that feels just right.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brandon was super helpful and provided…

Brandon was super helpful and provided all the information needed for our stay. He also prepared a guiding video which was also very helpful. Checking in and out was super easy and the apartment was fully furnished, clean, cosy and the views were amazing! We will most definitely be staying at legacy point again!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Stay at Legacy point London

Brandon was helpful and available on calls. The place is lovely, cozy, and peaceful for a week trip. The location is perfect to get to central London or to the Airport (Heathrow). Would definitely like to stay again. Facilities at apartment was great. Cheers! 10/10 recommend!! :)

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Zain’s place is really clean and…

Zain’s place is really clean and spacious, we had very comfortable sleep at night. Zain and Brandon are really helpful, dont be shy, just ask them anything, and they will response asap, very helpful (especially the time when I could not figure out the TV setting for watching UFEA games, their quick response fixed the problem right before the game started, life saver!)

Thank you so much for everything in London, I will highly recommend their accommodations for my friends next time when they visit London!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Clean and spacious flat w great communications

The flat was brand new, clean and very tastefully furnished. It was spacious with two bedrooms and two baths which accomodated the four of us travelling very well. A super nice kitchen with all the appliances that we needed to cook meals as well as complimentary tea and coffee.

The area is under construction and so it was a bit noisy because of this and the nearby train station, but nothing that we were too bothered by. Great communications with a bus stop right outside the building and metro station a ten minute walk away.

Both Zain and co-host Brandon were super nice, helpful and answered any questions that we had both beforehand and on site within only a few minutes. They also provided great recommendations for the area.

Would highly recommend both the flat and hosts!

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful apartment, family friendly

Beautiful apartment, brand new and clean. The photos are an exact representation of the apartment.

The size of the apartment and amenities made it very comfortable travelling with a toddler.

We were especially impressed by the warm hospitality from the hosts. Brandon and Zain went above and beyond to ensure we had everything we needed, and their prompt communication made the entire experience seamless.

Overall, we had a wonderful time and would highly recommend this place.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Great place to stay

The airbnb was very clean and felt very new with nice furniture and appliances. It was easy to feel at home and the location felt safe and was close to transit stations. The hosts were also very friendly and communicative and were quick to respond anytime we had questions.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you very much for hosting us

Thank you very much for hosting us. The flat is new with nice features, and the cleanliness was excellent. For those visiting London, I highly recommend this flat, as it offers higher quality than many hotels. The kitchen includes all the necessary tools and a coffee machine. The hosts were generous—thank you so much for hosting us, excellent job.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Stunning apartment

Stunning apartment, easy to locate public transport to and from. Brandon and Zain were lovely and responsive - would happily stay again .. thankyou 🙌🏼

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Nice room!

What a great room ! The room is so large and there’s enough spaces for four guests! And the room is super clean , safe and beautiful .Highly recommend to everyone!!

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Home away from home - perfect for families!


Zain and Brandon are accommodating, proactive, and excellent hosts. I had a great stay at their property.

The apartment is spacious and well-organized. It is curated for a fantastic living experience, a home away from home. I appreciated the ample storage and functional layout for easy movement and routine. They have a fully functional kitchen with high-quality appliances and offer coffee supplies.

Despite the location being quite far from Central London, I think the travel was a fair trade for their home's peace, quiet, and comfort. However, if you don't mind using public transport, you should be able to get to most places in under an hour at a reasonable fare.

It's a secure building with cooperative staff and easy access. You can get groceries delivered right to your doorstep with Deliveroo. Tip: Zapp is a 24/7 service that delivers to the address. I would highly recommend it for short and long-term stays.

13 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look