Overall, there were no issues except I was waiting for the reply for 5 days when I contacted the support. But it was July, vacations, so I can understand it. :)
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See what reviewers are saying
Unfortunately the mirror look chap when light is off, like kid toy. Also the magnifying mirror is not shining in both circles, the inside circle doesnt shine. The led stripe doesnt have cover to sprea... See more
Company replied
The mirror arrived broken. I reported the issue immediately, but even after 20 days, I have received neither a replacement nor a refund. I consider this level of customer service extremely unprofessio... See more
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mir... See more
Company details
Information provided by various external sources
Spoločnosť Foram, známa pod značkou Artforma, je popredný výrobca LED podsvietených zrkadiel v Európe. Neustále zdokonaľovaný výrobný proces a mnohoročné skúsenosti v odvetví sú zárukou najvyššej kvality výrobkov s prakticky neobmedzenými možnosťami úpravy.
Contact info
Slovakia
- artforma.sk
3.5
Average
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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not so satisfied
furniture has scratches from manufacturing, weather station has visible background, on mirror, instead a cool looking photos on web where it looks like part of the mirror. cosmetic mirror is too high. for this price i expected more
7 April 2021
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and keep in touch with us to send us photos of scratches and provide us with more information?
Your satisfaction is very important for us and we would like to help you.
Best Regards.
Artforma
Perfect work
Very fast delivery, faster than estimated date. Excellent work, the mirror is perfect. Very good communication about delivery and progress. Without cons.
7 April 2021
I am satisfied with everything
I am satisfied with everything. From order to delivery. Everything that was promised was also fulfilled.
I recommend the store.
9 March 2021
Mirror with LED lights
19 February 2021
Quality very low
Quality very low. Just the picture and marketing is good.
I ask for some personal support with wifi instalation and the answer from Artforma was, make just a reset and after several time it have to work.
10 February 2021
Reply from Artforma
Good morning,
Please, take our apology for that unpleasant sitiation.
We sent you an email with details.
Would you be so kind and check it out?
Best Regards.
Artforma
mirror OK, but installation is not well-thought
edit: after being contacted by manufacturer all my original issues were resolved. the communication was great, thanks for that!
mirror looks good - as described. but the installation screws bent during the installation also if your power outlet is outside the mirror you will have a hard time to get it through the thick plastic ring under the mirror
8 February 2021
Late and broken
I know that its not your responsibility but delivery was late and product was broken.
5 February 2021
Reply from Artforma
Good morning,
Please, take our sincerely apology for that unpleasant situation.
Would you be so kind and send us photos of the broken item to our email? Then of course we will provide you with more information about this complaint.
Best regards.
Artforma
The mirror is exactly like on the…
The mirror is exactly like on the picture. very satisfied :)
2 February 2021
Its 15 days past and I still dont have…
Its 15 days past and I still dont have mirror.
19 December 2020
Reply from Artforma
Good morning,
Please, take our apology for that unpleasant situation but as we can see, your order is on the road and courier should deliver it soon.
Would you be so kind and response to our email?
Best Regards.
Artforma
satisfied
Quick shipping (delivery was roughly 10days from Poland to Slovakia)
I ordered 80cm round mirror with OSRAM LED lights and it looks amazing, it wasn't cheap but it was well worth it and made me smile when i installed it.
(and yes this is an honest review :D )
13 December 2020
Great product and fast delivery
19 November 2020
Delivery took 12 days
Delivery took 12 days, mirror was well packaged and sent as fragile, product came undemaged and i will test it within next week, First check and all seems to be fine. thank you
23 September 2020
Unprompted review
Nice product
Everything was perfect, except for plastic foil on the mirror, which left very hardly cleanable stains.
19 August 2020
Unprompted review
Excellent service
Excellent packing, on time delivery. Just the hangers for hooks on the mirror should be further apart to make the mirror on the wall more stable.
Thanks
14 August 2020
Unprompted review
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