I have received my mirror on Thursday June 18th. The mirror was delivered broken. I have sent numerous emails containing photographs of the packaging and broken mirror inside with no response.
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Mirror arrived in perfect condition. However the thickness of the mirror is poor for the money charged. No more quality than a high street chain would offer. Add to this the fixings are rudimentary a... See more
Company replied
Ordered a very large mirror for the bathroom. The first one arrived badly damaged, but after filling in the form on their website, was told that a replacement will be sent free of charge. The replacem... See more
An excellent mirror with all the features as described. Build quality is fantastic and quality of Mirror is very good. The delivery time can take a bit longer due to UK-EU customs. But customer supp... See more
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I have received my mirror on Thursday…
I have received my mirror on Thursday June 18th. The mirror was delivered broken.
I have sent numerous emails containing photographs of the packaging and broken mirror inside with no response.
One of the mirrors was damaged and I…
One of the mirrors was damaged and I reported a customer complaint.
I have not received any assistance to resolve the issue.
It is very disappointing that I have not even received an acknowledgement of this complaint.
Good product and as per description
Good product and as per description
Reasonable delivery time
Great product
Great product, wonderful to be able to customise different features. Good communication regarding delivery.
Bathroom mirror
Ordered a very large mirror for the bathroom. The first one arrived badly damaged, but after filling in the form on their website, was told that a replacement will be sent free of charge. The replacement arrived in a week and their customer service was quick and efficient. The mirror is exactly as ordered. Highly recommend this company!
There was a problem linking up the…
There was a problem linking up the indoor temperature device to the weather station in the mirror .The instruction manual did not give much information about how to link it up

Reply from Artforma
Designer Backlit LED Bathroom Mirror
Great service and packaged very well.
The mirror on the wall looks amazing. Good quality.
Delighted with my mirror
Delighted with my mirror. Delivery was quite quick. Mirror easy to install. Great quality.
Great support
I had a problem with the demister and a small part of the failing LEDs. Unexpectedly, they've offered to send me a replacement mirror for free, turning a negative feeling into a more positive one.
While getting a free replacement feels good, their willingness to make a bad situation right is very commendable and rare
Really happy with design & delivery
Great product and great service to…
Great product and great service to delivered to Ireland
Good quality mirror .
Great website that allows you to design…
Great website that allows you to design the perfect mirror. Great quality mirrors and made and delivered quickly Thank you
Great product range and very happy with…
Great product range and very happy with our large bathroom cabinet.
An amazing buy
An amazing buy. Customer service was brilliant, kept me updated from my day of purchase. My mirror was packaged very securely and in perfect condition. Will definitely be buying from Artforma again.
Beautiful large battery operated…
Beautiful large battery operated mirror. Very pleased with the service, speed of delivery and the quality. Would definitely buy again from Artforma
Artforma Mirror with LED clock
An excellent mirror with all the features as described. Build quality is fantastic and quality of Mirror is very good.
The delivery time can take a bit longer due to UK-EU customs. But customer support is great and keep you informed
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