Artforma Reviews 357

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

After almost 3k spent we originally loved our purchase. 6 months later the LED strip inside fell out of the original placing making it visible through the glasss. I contacted customer support and di... See more

Rated 2 out of 5 stars

Very low quality mirror for the price paid. Resembles a school design/tech project. Plastic electrical trunking stuck to the back to give it the raised profile. Poorly designed hanging method puts add... See more

Rated 4 out of 5 stars

Artforma did correct job , first mirror delivery by DHL never arrived, even no info on request with tracking number , probably stolen Artforma acted correctly and send new mirror with UPS who a... See more

Rated 5 out of 5 stars

Ordered Mirror on Nov 28th Order Confirmed Nov 29th Notified order shipped Dec 9th from Poland Arrived Columbus Ohio USA Dec 13th before noon...WOW!!!! Won't be installed until mid Fe... See more

Company details

  1. Mirror Shop
  2. Cabinet Store

Written by the company

Brand Artforma, is the leading manufacturer of LED illuminated bathroom mirrors. Constantly developing production process along with vast experience in the market guarantee high-end quality products with unlimited potential of modification to customer’s needs.


Contact info

3.1

Average

TrustScore 3 out of 5

357 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fabulous mirror

I hoped the mirror will like on the photo on the website, but it looks even better, I am very happy with my purchase. It didn't take too long either, also was also very well packed!

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent mirror!

Excellent mirror now that is finally on our bathroom wall. Delivery took a little longer - a few days delay in production and then held up in US Customs for a week. Great packaging - everything intact. The Bluetooth speakers paired with my phone without a problem, Clock looks great - although you cannot read it when the mirror LEDs are on. No instructions with the mirror - but these are easy to find on the website.
Very happy with the ordering process, delivery, and the mirror itself.

23 February 2022
Rated 5 out of 5 stars

Great product!

I ordered a mirror and everything was perfect. Great product and very easy installation. I can only recommend. Thank you very much.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom Renovations WOW!

Bathroom renovations complete.
WOW - What a statement the Artforma Sarah Bathroom Cabinet makes!
I didnt know much about the company so was a bit hesitant initially to place an order. However, what a great experience. Bespoke order placed, kept up to date with order completion date given approximately 10 working days in advance. Order was dispatched as promised on time via UPS and tracked all the way from Poland.
Cabinet was easy to install into the bathroom with the help of an electrician. The TV and Audio setup was straight forward although the lighting handset was a little tricky and needed to go online for the instruction to programme and pair with the cabinet.
Looks amazing and would recommend Artforma 100%!

22 February 2022
Unprompted review
Rated 5 out of 5 stars

LED bathroom mirror

I ordered a mirror and everything was perfect. Friendly contact, perfect goods, stable packaging and very easy installation. I can only recommend. Thank you very much.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Legitimacy Is Concerning....

Having attempted to order a number of times (Since Black Friday!!!), we've sent numerous emails and tried calling soooo many times to get some assurances at the legitimacy of the company considering they are Poland based with a London number and American shipping....nothing. We have quite a large order to place and simply wanted a particular specification ... not much to ask for I think!?!
@Artforma... I'm happy to be proven wrong and change the rating but you really need to get yourselves together if so....the gauntlet has been thrown down...

14 February 2022
Unprompted review
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasant situation.
Of course, satisfaction of our customers is very important for us and we would like to help you.
Please, can you response to our message? We will provide you with more details.
Best Regards.
Artforma

Rated 3 out of 5 stars

One of my two mirrors doesn’t work

*Update: After posting this, they quickly responded and gave me a return label to mail it back. Still not great though, as I would've preferred to get the 2 Mirrors I ordered but re-ordering would've taking another month or two which I couldn't have waited for. Surprised that the mirrors weren't checked before they were shipped out.

One of my two mirrors doesn’t work, and I’ve been trying to contact them regarding a return/exchange and they are horrible at responding and giving any clarity what so ever, especially when I paid a large amount for the Mirror.

31 January 2022
Artforma logo

Reply from Artforma

Good morning,
Please, take our sincerely apology for that unpleasnt situation.
Of course, satisfaction of our customers is very important for us.
We sent you more details also with the retrun label to your email.
Would you be so kind and check it out?
Best Regards.
Artforma

Rated 5 out of 5 stars

Ordering and Delivery

The ordering and delivery process for the mirror was flawless. We are not ready to install the mirror in our renovated bathroom. I am excited to see how it functions.

28 January 2022

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