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Armada Internet Reviews 

1,043
•
TrustScore 5 out of 5

4.8

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Looking at 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting that representatives are patient, knowledgeable, and provide comprehensive information. The service provided is often described as first-class, with consumers appreciating the speed and quality of their website development and online presence setup. However, some customers also noted issues with the website design and functionality, mentioning incorrect business names and a lack of professionalism. A few other people also felt that the SEO services were ineffective, as their websites were difficult to find through normal search terms. Some reviewers were not happy with the customer service regarding these issues, reporting unaddressed complaints and a perceived lack of understanding from staff.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the helpfulness,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent service from start to... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and professional... See more

User experience

Reviewers express satisfaction with the user experience, highlighting clear communication and helpful staff... See more

Website

Customers had positive experiences with website creation, with many appreciating the help in establishing an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Had a call from Ellie at armada. She was great explained everything without any pressure at all so we have signed up to hopefully increase more responses for our business. She made it simple. Also... See more

Rated 5 out of 5 stars

Armada reached out initially with a deal to design a landing page for my business. They were very clinical and accurate with my requirements and executed well ahead of schedule. Due to the speed... See more

Rated 5 out of 5 stars

after two unsucessful telephone calls from rep, asking for a review on tp, I decided to go with laptop to write review them. Im delighted with them so far and await the publication of my ad placed w... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,043)

742 reviews in the last 12 months

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Rated 1 out of 5 stars

What a horrible company to deal with

What a horrible company to deal with, I can only assume that all of the positive reviews are fakes.
When signing up I was assured by Kate that I was only signing up for 1year and would not be looped in with automatic renewal, that was a lie. Contradicted by their t&c’s. Being a trusting person I believed her. They set up 3 web pages and it was ok, I later set up the social media package. The webpages were ok and have drawn a small amount of business but not worth renewing, the social media posts have not been good enough and we have not posted any.
I realise that work has been completed so at no point have I asked for a refund, all I would like to do is terminate my agreement. I have been requesting this for many months but they are making it incredibly difficult and are currently trying to force me into another year.
Absolutely disgusting company to do business with, avoid at all costs! I’m certain that there will be a comment to this review stating how great they are and the wonderful procedures they have but please don’t fall for it, they offer a poor product and lock you in with silly terms and conditions to force trade.

Horrible company

29 May 2026
Unprompted review

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