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Armada Internet Reviews 

1,059
•
TrustScore 5 out of 5

4.8

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Looking at 785 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professionalism, ensuring smooth and efficient interactions. Many highlight the outstanding customer service, noting clear communication and a supportive approach during onboarding. Reviewers appreciate the fast and effective service, with websites set up quickly and functioning well, significantly improving their online presence. However, some customers also noted significant issues with ineffective websites that were hard to find in search results due to SEO problems, or contained incorrect business information like wrong names or domain names. Some reviewers were not happy with the customer service, describing rude or unprofessional sales representatives and misleading information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals for being very helpful,... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional onboarding process and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and efficiency... See more

Website

Reviewers highlight positive aspects of website, with many customers expressing satisfaction with the help... See more

User experience

Reviewers mention positive feedback about user experience, particularly highlighting the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Melissa was absolutely fantastic from start to finish. She was professional, friendly, and incredibly helpful throughout the whole process. Communication was clear and prompt, and she went above and b... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,059)

756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

What a horrible company to deal with

What a horrible company to deal with, I can only assume that all of the positive reviews are fakes.
When signing up I was assured by Kate that I was only signing up for 1year and would not be looped in with automatic renewal, that was a lie. Contradicted by their t&c’s. Being a trusting person I believed her. They set up 3 web pages and it was ok, I later set up the social media package. The webpages were ok and have drawn a small amount of business but not worth renewing, the social media posts have not been good enough and we have not posted any.
I realise that work has been completed so at no point have I asked for a refund, all I would like to do is terminate my agreement. I have been requesting this for many months but they are making it incredibly difficult and are currently trying to force me into another year.
Absolutely disgusting company to do business with, avoid at all costs! I’m certain that there will be a comment to this review stating how great they are and the wonderful procedures they have but please don’t fall for it, they offer a poor product and lock you in with silly terms and conditions to force trade.

Horrible company

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Holly has been amazing

Holly has been amazing

She was a pleasure to speak to with a top notch phone manor, definitely suited to the job role! I’m sure she will go very far within the company. Thanks for all the help and looking forward to working with armada.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Holly


Holly was amazing to work with and made a huge difference with my advertising. She was professional, creative, and really understood how to promote my business effectively. Thanks to her help, I saw better engagement and great results. I’d highly recommend Holly to anyone looking for support with advertising and marketing.

20 May 2026
Unprompted review

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