Armada Internet Reviews 

1,035
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and efficient. Many people highlight the excellent customer service, noting that representatives are patient, knowledgeable, and provide comprehensive information. The service provided is often described as first-class, with consumers appreciating the speed and quality of their website development and online presence setup. However, some customers also noted issues with the website design and functionality, mentioning incorrect business names and a lack of professionalism. A few other people also felt that the SEO services were ineffective, as their websites were difficult to find through normal search terms. Some reviewers were not happy with the customer service regarding these issues, reporting unaddressed complaints and a perceived lack of understanding from staff.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the helpfulness,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent service from start to... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful and professional... See more

User experience

Reviewers express satisfaction with the user experience, highlighting clear communication and helpful staff... See more

Website

Customers had positive experiences with website creation, with many appreciating the help in establishing an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Rated 5 out of 5 stars

Had a call from Ellie at armada. She was great explained everything without any pressure at all so we have signed up to hopefully increase more responses for our business. She made it simple. Also... See more

Rated 5 out of 5 stars

Armada reached out initially with a deal to design a landing page for my business. They were very clinical and accurate with my requirements and executed well ahead of schedule. Due to the speed... See more

Rated 5 out of 5 stars

after two unsucessful telephone calls from rep, asking for a review on tp, I decided to go with laptop to write review them. Im delighted with them so far and await the publication of my ad placed w... See more


Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,035)

727 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bs plastering

Very professional service that offer comprehensive service and support from
Melissa and Alyssia

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Armada Internet Just Terrible!

My experience with Armada Internet has been extremely disappointing from start to finish.

I signed up after being promised a landing page for my business, but the service delivered has been nowhere near what was represented. Before proceeding, I specifically stated that I did not want the contract to auto-renew. I refused to sign until the contract was amended to reflect this. Instead of correcting the contract, I was simply sent written confirmation saying it would not renew and was told to continue and sign. I raised a formal complaint because the contract still had not been amended, yet despite speaking with at least six members of staff and management, nothing was ever properly resolved.

I requested a refund due to these ongoing issues, but this was refused.

Armada claim that my website is live and functioning, but it is virtually impossible to find through normal searches. It took me numerous attempts just to locate it myself. The only way I could find it was by typing an exact phrase in a very specific format, with no spaces and in the exact order. Real customers simply do not search this way.

For example, most people would search terms such as "MOT in Bristol", "local MOT", or "MOT near me". After checking multiple search engines and going through several pages of results, the site did not appear at all. If potential customers cannot find the website using normal search terms, then the service provides little to no value.

The most frustrating part has been the complete lack of resolution. Despite repeated complaints, numerous conversations with staff and management, and clear explanations of the issues, nothing has been rectified.

Based on my experience, I cannot recommend Armada Internet.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

What a horrible company to deal with

What a horrible company to deal with, I can only assume that all of the positive reviews are fakes.
When signing up I was assured by Kate that I was only signing up for 1year and would not be looped in with automatic renewal, that was a lie. Contradicted by their t&c’s. Being a trusting person I believed her. They set up 3 web pages and it was ok, I later set up the social media package. The webpages were ok and have drawn a small amount of business but not worth renewing, the social media posts have not been good enough and we have not posted any.
I realise that work has been completed so at no point have I asked for a refund, all I would like to do is terminate my agreement. I have been requesting this for many months but they are making it incredibly difficult and are currently trying to force me into another year.
Absolutely disgusting company to do business with, avoid at all costs! I’m certain that there will be a comment to this review stating how great they are and the wonderful procedures they have but please don’t fall for it, they offer a poor product and lock you in with silly terms and conditions to force trade.

Horrible company

29 May 2026
Unprompted review

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