I opened a ticket expecting a straightforward answer, while the case bounced between teams with no owner. I expect them to fix this properly.
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I contacted them with a clear request, and my case had a named owner until done. They put customers ahead of empty marketing.
Continued a note over three weeks since it continued happening. Seven titles vanished off the lobby during that period, four returned, and three are still gone. Not one came with notice, and favourite... See more
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. Help disappeared exactly when it mattered.
Company details
Written by the company
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Contact info
3.1
Average
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I opened a ticket expecting a straightforward answer, but the system threw errors at every step. Help disappeared exactly when it mattered.
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Unprompted review
Really great refund process
I contacted them with a clear request, and escalations were rare and effective. Worth the time and money.
15 August 2026
Unprompted review
Lead form then radio silence
I opened a ticket expecting a straightforward answer, and the ticket was closed while nothing was fixed. They protect their image more than customers.
15 August 2026
Unprompted review
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