The self-control screen said changes may take time. Fine, but it never showed when the new limit actually became active. Customer support was still showing the same old note afterwards. The account sc... See more
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Ava replied by email and named one document. Six hours later, inbox asked for two different files Same case, different listing That was the point where it started getting irritating. The status... See more
Registered on Slotoro about a month ago. I like that they feature a good mix of classic slots alongside newer titles. Haven't run into any glitches with game loading speeds. Cashouts usually take arou... See more
This website looks straightforward until something goes wrong Then every page sends you somewhere else: FAQ, ticket, chat, profile, back to FAQ again Customer support was still displaying the same o... See more
Company details
Written by the company
Slotoro | 300% do 9000 zł + 300 darmowych spinów
Contact info
TARTACZNA, nr 2, lok. 11-12, 80-839, GDAŃSK, Poland
- bonus@slotoro.info.pl
- slotoro.info.pl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The promo banner stated x25 wagering…
The promo banner stated x25 wagering before I deposited. After activation, the bonus screen showed x45 and Fruit Party only counted 5%. That isn't a small detail. That was the point where it started getting irritating.
The support ticket says "waiting for…
The support ticket says "waiting for player" even though I submitted the card screenshot yesterday.
I looked twice, same file, unchanged status, no clear next step.
That was the point where it started getting irritating
The self-control screen said changes…
The self-control screen said changes may take time. Fine, but it never showed when the new limit actually became active. Customer support was still showing the same old note afterwards. The account screen didn't make anything any clearer.
The promotion banner stated x25…
The promotion banner stated x25 wagering before I deposited. After activation, the bonus screen displayed x45 and Wolf Gold only counted 5%. That isn't a small detail. That was the point where it started getting irritating.
Desktop showed the withdrawal tab
Desktop showed the withdrawal tab, mobile showed only deposits.
The same account, same time, completely different cashier layout.
That isn't helpful. I ended up checking the identical screen again afterwards.
Maybe I looked too often
Maybe I looked too often, but the 68 payout sat on processing every time.
Nick in inbox gave me a different answer from yesterday's representative.
The records continued to show the problem as unresolved.
I saved Wolf Gold to favourites on…
I saved Wolf Gold to favourites on desktop. On mobile it disappeared, then returned twice in the listing after refresh. Small issue, annoying after a long day. The status gave no indication of what was supposed to happen next.
Bonus progress froze at 72%
Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still displayed the unchanged number while my balance continued moving. The records continued to show the issue as unresolved.
Recent games is a mess.
Recent games is a mess.
It kept a slot I opened by mistake but forgot the live table I used twice last night.
I ended up checking the identical screen again afterwards.
The records continued to show the issue as unresolved.
The confirm button blinked grey after I…
The confirm button blinked grey after I switched the amount. No error notice, no spinner, just a dead button until I refreshed. The account screen didn't make anything any clearer. The records continued to show the issue as unresolved.
Cashback appeared in the promotion tab…
Cashback appeared in the promotion tab on this morning. By the time I clicked it, the reward history stated nothing was available. No schedule, without any warning, just empty. That detail mattered since the balance had changed
Bonus progress froze at 72%
Bonus progress froze at 72%. I played another slot, logged out, logged in again, and it still displayed the unchanged number while my balance continued moving. I ended up checking the identical screen again later.
Payment history missed one card deposit…
Payment history missed one card deposit from Monday afternoon. Balance had switched, card had charged, but the filter displayed nothing for that day. The records continued to show the issue as unresolved
I skipped the bonus after reading the…
I skipped the bonus after reading the terms, yet the payment area still placed part of my deposit into a promotion wallet. Took a ticket to separate it again. The account screen didn't make anything any clearer.
Withdrawal for 41 switched from review…
Withdrawal for 41 switched from review to pending while I was at work
Without an email, no account message, just the same reference opening an empty details box
Customer support was still showing the same old note afterwards
The limit change screen is tiny on…
The limit change screen is tiny on mobile. I tapped confirm, it launched the help screen, and I still don't know whether the lower limit saved. I ended up checking the identical screen again later.
The complimentary spins email stated…
The complimentary spins email stated they were ready. In the lobby, the reward tile sent me to a blank page, then support chat asked for a screenshot I had already attached. The status gave no indication of what was supposed to happen next.
The promo banner stated x25 wagering…
The promo banner stated x25 wagering before I deposited. After activation, the bonus screen showed x45 and Live Blackjack only counted 5%. That isn't a minor detail. The status gave no indication of what was supposed to happen next.
The promotion banner stated x25…
The promotion banner stated x25 wagering before I deposited. After activation, the bonus screen showed x45 and Fire Joker only counted 5%.
That isn't a minor detail. I ended up checking the identical screen again later.
I activated the reload promotion since…
I activated the reload promotion since the max stake looked clear. The active bonus page showed a lower limit afterwards, and my last round got excluded. The status gave no indication of what was supposed to happen next
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