Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more
Company replied
I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more
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We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the love... See more
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Company details
- Water Filter Supplier
- Hot Water System Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Contact info
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, United Kingdom
- +44 (0) 1704 516916
- sales@aquacure.co.uk
- aquacure.co.uk
4.8
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aqua Cure
Hi Matt,
Thank you for your review! We’re glad to hear your order arrived quickly and that the product does exactly what you needed. We appreciate your support and hope to serve you again soon!
Many thanks,
Lou and the CX team!
Excellent customer service from Tanii
Excellent customer service from Tanii : quick replies, thorough knowledge of the products and applications and fast refund when we ordered an incorrect part (my fault). Thanks again!
27 November 2025
Unprompted review
Reply from Aqua Cure
Hi Adam,
Thank you for taking the time to share your experience! We’re delighted to hear that Tanii was able to support you with quick responses and detailed product knowledge. We’re also glad the refund process was smooth and hassle-free for you. We appreciate your kind words and look forward to helping you again in the future!
Many thanks,
Lou and the CX team!
Excellent service
Excellent service , helpful and friendly team, stock available when needed and at a good price too; goods arrive the next day, brilliant !!
30 October 2025
Reply from Aqua Cure
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that you found our team helpful and friendly, and that our stock availability and pricing met your expectations. It’s great to know your order arrived promptly too. We really appreciate your support and look forward to serving you again soon!
Many thanks,
Lou and the CX team!
Extremely helpful and supportive would…
Extremely helpful and supportive would highly recommend them every time
24 October 2025
Unprompted review
Reply from Aqua Cure
Hi Mr Aylmer,
Thank you! We’re delighted to hear you found our team so helpful and supportive. Your recommendation means the world to us!
Many thanks,
Lou and the CX team!
Excellent customer service. Highly recommended.
Excellent customer service from Jamie and the team from start to finish.
Purchasing was straightforward with next day delivery and the product did exactly what it was designed to do.
Highly recommended.
16 October 2025
Unprompted review
Reply from Aqua Cure
Hi Tom,
Thank you so much for your wonderful review! We're thrilled to hear Jamie and the team made your experience smooth from start to finish. We really appreciate the recommendation — it means a lot to us!
Many thanks,
Lou and the CX team!
Fantastic customer service
Fantastic customer service. My order arrived the next day. 5 🌟
21 October 2025
Unprompted review
Reply from Aqua Cure
Hi,
Thank you so much for your review, we love hearing when the team have been fantastic and orders arrive as promised!
Many thanks,
Lou and the CX team!
Managed to get exactly what was needed…
Managed to get exactly what was needed to maintain my water filter system. Friendly and helpful folk on the other end of the phone and quick delivery. Excellent service thank you!
4 August 2025
Unprompted review
Reply from Aqua Cure
Hi Elaine,
Great to hear you had such a positive experience with us, thanks for the lovely review.
Many thanks,
Lou and the CX team!
Seamless customer service
Overall great service from the time of getting gin touch to the final order and delivery
9 September 2025
Unprompted review
Reply from Aqua Cure
Hi JN,
Thank you for the great review, our team work hard to give the best customer service experience.
Many thanks,
Lou and the CX team!
Good ordering process and delivery
The filters I needed were easy to find on the website and were delivered very quickly.
1 September 2025
Unprompted review
Reply from Aqua Cure
Hi Sandie,
Thanks so much for the review, we are made up you were happy with the order process.
Thank you,
Lou & the CX team!
Easy to order and with the pictures…
Easy to order and with the pictures identified the exact item for the filter line. Delivery was on timeand as estimated.
29 August 2025
Reply from Aqua Cure
Hi Tony,
Thanks for taking the time to leave a review, we are happy you found it easy to order with us.
Thank you,
Lou & the CX team!
Michael sorted my issue quickly
Michael sorted my issue quickly, he was also very nice to deal with, thank you.
19 August 2025
Unprompted review
Reply from Aqua Cure
Hi Ken,
Thanks for your review, we also feel Michael is nice to deal with! Look forward to working with you again in the future.
Thank you,
Lou & the CX team!
Excellent service.Prompt delivery
11 August 2025
Unprompted review
Reply from Aqua Cure
Hi Jayne,
Thanks for leaving a review, we are glad you were happy with the service.
Thank you,
Lou & the CX team!
Couldn’t fault the price or the service…
Couldn’t fault the price or the service from this company, 100% satisfaction
12 August 2025
Unprompted review
Reply from Aqua Cure
Hi Julian,
We are so happy you were completely satisfied with the service, thanks for the great review.
Thank you,
Lou & the CX team!
Prompt Delivery and ease of ordering…
Prompt Delivery and ease of ordering the product
12 August 2025
Unprompted review
Reply from Aqua Cure
Hi Andy,
Thanks for your review, great to hear you found the order process easy and delivery was prompt.
Thank you,
Lou & the CX team!
Exta fast service,always dependable.
29 July 2025
Reply from Aqua Cure
Hi Paul,
We are so happy you had another great experience with us! Always here to help and thank you for the review!
Thank You
Alex and the CX team!
I really appreciated Tanii’s quick…
I really appreciated Tanii’s quick response and solving my issue. It was absolutely a wonderful experience with the company because of her quick responses.
24 July 2025
Unprompted review
Reply from Aqua Cure
Hi Sekhar,
We are really pleased you had a wonderful experience with us and we will let Tanii know what a great job she has done!
Thank You
Alex and the CX Team
Easy to order
Great service easy to order my filters and fast delivery will bye again
10 July 2025
Unprompted review
Reply from Aqua Cure
Hi Trevor,
Thank you for the review, we look forward to supplying you again!
Lou & the team
Excellent speedy service staff very…
Excellent speedy service staff very pleasant and extremely helpfull
14 July 2025
Unprompted review
Reply from Aqua Cure
Hi Frank,
Thanks so much for your review, lovely to hear where we are getting it right!
Lou & the team
A trustworthy supplier
I have been dealing with them for years and they've always had fair prices and been helpful over the 'phone
11 July 2025
Unprompted review
Reply from Aqua Cure
Hi Ian,
Thanks for your review, we are so happy to have been your supplier for so long.
Lou & the team
Very friendly and helpful staff
Very friendly and helpful staff, great customer service team. I would highly recommend this website.
15 July 2025
Unprompted review
Reply from Aqua Cure
Hi Graham,
Thanks for leaving us a review of your positive experience with the team, always great to hear!
Lou & the team
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