Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more
Company replied
I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more
Company replied
We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the love... See more
Company replied
Company details
- Water Filter Supplier
- Hot Water System Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Treatment Supplier
Written by the company
Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Contact info
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, United Kingdom
- +44 (0) 1704 516916
- sales@aquacure.co.uk
- aquacure.co.uk
4.8
Excellent
366 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Company 6 Stars!!
We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the lovely Hannah is tremendous. Top job guy's keep up the good work!!!
31 March 2026
Unprompted review
Reply from Aqua Cure
Hi Christian,
Thank you for such an amazing review and for working with us since 2009, that truly means a lot to us. We’re delighted to hear our deliveries continue to meet expectations and that our team has been there whenever you’ve needed support. Your kind words about Hannah and the team will be shared with them. Thanks again for your continued trust, and we really appreciate the recommendation!
Many thanks,
Lou and the CX team!
Respond time very fast
25 March 2026
Unprompted review
Reply from Aqua Cure
Hi Tina,
Thank you for your review! We’re glad to hear our response time was very fast. If you need anything else, just let us know.
Many thanks,
Lou and the CX team!
Great team and products
Great team and products! Always providing supportive customer service and advice :)
27 March 2026
Unprompted review
Reply from Aqua Cure
Hi Elisha,
Thank you for your fantastic review! We really appreciate your continued support, and it’s great to hear you’re happy with our team, products, and the advice we provide. It’s always a pleasure working with you, and we're here whenever you need us.
Many thanks,
Lou and the CX team!
Very fast and reliable service
Very fast and reliable service. Parts I ordered arrived next day.
26 March 2026
Unprompted review
Reply from Aqua Cure
Hi Phil,
Thank you for your review! Great to hear your parts arrived next day and that our service hit the mark for speed and reliability. Let us know if we can support you with anything else.
Many thanks,
Lou and the CX team!
Aqua Cure were excellent
Aqua Cure were excellent. The transaction was smooth and I received the goods with 2 working days. Very good customer service all around!
25 March 2026
Unprompted review
Reply from Aqua Cure
Hi Paul,
Thank you for your great feedback! We're really pleased to hear everything went smoothly and that your order arrived within two working days. It’s wonderful to know you received excellent customer service all round. If you need anything else, we’re always here to help.
Many thanks,
Lou and the CX team!
Great products range + amazing customer service
These guys are great, amazing range of products, Ben Smith my account manager is always very helpful, as well as Tani from customer service. They always go above and beyond to make sure we get our good in time. Would 100% recommend
19 March 2026
Unprompted review
Reply from Aqua Cure
Hi Francesco,
Thank you for your fantastic review! We’re delighted to hear you’re happy with our product range, and it’s great to know Ben and Tani have been so helpful. We’ll make sure your kind words reach them. We really appreciate your recommendation, and we’re always here to support you however we can.
Many thanks,
Lou and the CX team!
Reply from Aqua Cure
Hi Mike,
Thank you for your feedback! We’re really glad to hear you’ve received good, reliable service each time. If there’s anything else you need, you know where we are.
Many thanks,
Lou and the CX team!
We've been using AquaCure for a while…
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking for a water treatment supplier, look no further — AquaCure are the only ones we'd trust.
19 September 2025
Unprompted review
Reply from Aqua Cure
Hi Oscar,
Thank you so much for your fantastic review! We’re delighted to hear you’ve had such a positive experience with our products and service. It means a lot to know you trust us as your go‑to water treatment supplier. If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
Great service, would recommend!
Always quick to respond, great service and friendly colleagues!
19 March 2026
Unprompted review
Reply from Aqua Cure
Hi JL,
Thank you for your lovely feedback! We're really glad to hear you’ve had great service and found our team friendly and responsive. If you need anything else, we’re always here to help.
Many thanks,
Lou and the CX team!
We've been dealing with Aqua Cure since 2010
We've been dealing with Aqua Cure for many years, and cannot fault the service we have received. Particular praise to our Account Manager Ben Smith, who is always polite, professional and knowledgeable.
2 March 2026
Unprompted review
Reply from Aqua Cure
Hi Paul,
Thank you for your wonderful feedback. We’re delighted to hear you’ve consistently received great service, and we truly appreciate your kind words about Ben. We’ll be sure to pass on your praise—he’ll be thrilled! If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
Customer service very good
Customer service very good. Very reliable water filter.
18 March 2026
Unprompted review
Reply from Aqua Cure
Hi,
Thank you for your review! We’re glad you’re happy with our customer service and find the water filter reliable. We're always here if you need anything.
Many thanks,
Lou and the CX team!
Easy ordering and speedy delivery
18 March 2026
Unprompted review
Reply from Aqua Cure
Hi Marcus,
Thank you! We're glad the ordering was easy and delivery was speedy. We're here if you need anything else.
Many thanks,
Lou and the CX team!
Reply from Aqua Cure
Hi Mark,
Thank you for your great review! We're delighted to hear your order arrived quickly and that you’re happy with the quality of the product. If there's anything else you need, we’re always here to help.
Many thanks,
Lou and the CX team!
Splendid service as always!
2 March 2026
Reply from Aqua Cure
Hi Jann,
Thank you for your wonderful review! We really appreciate your continued support, and it's great to hear our service continues to impress. If there’s ever anything more we can do for you, we’re always here to help.
Many thanks,
Lou and the CX team!
Reply from Aqua Cure
Hi Ryan,
Thank you for your feedback! We're glad to hear you received quick service and that the parts arrived exactly as described. If you need any further assistance, we’re always happy to help.
Many thanks,
Lou and the CX team!
Fast and reliable with a follow up call…
Fast and reliable with a follow up call to check all parts were as expected.
19 February 2026
Unprompted review
Reply from Aqua Cure
Hi Ed,
Thank you so much for your great review! We’re really pleased to hear you found our service fast and reliable, and that the follow‑up call was helpful. If you ever need anything else, we’re always here to assist!
Many thanks,
Lou and the CX team!
From beginning to end
From beginning to end, Jamie and the crew provided outstanding customer support.The buying process was seamless, featuring next-day delivery, and the product performed exactly as intended.I strongly endorse this service.
11 February 2026
Unprompted review
Reply from Aqua Cure
Hi Krista,
Thank you so much for your wonderful feedback. We’re delighted to hear that Jamie and the team made the whole experience smooth from start to finish. We truly appreciate your recommendation and look forward to supporting you again in the future.
Many thanks,
Lou and the CX team!
Simple website to place orders
Simple website to place orders, fast efficient service right up to delivery.
21 November 2025
Unprompted review
Reply from Aqua Cure
Hi David,
Thank you for your great feedback! We’re glad to hear you found the website easy to use and that everything went smoothly from ordering to delivery. We appreciate your support and look forward to serving you again!
Many thanks,
Lou and the CX team!
Reply from Aqua Cure
Hi Matt,
Thank you for your review! We’re glad to hear your order arrived quickly and that the product does exactly what you needed. We appreciate your support and hope to serve you again soon!
Many thanks,
Lou and the CX team!
Excellent customer service from Tanii
Excellent customer service from Tanii : quick replies, thorough knowledge of the products and applications and fast refund when we ordered an incorrect part (my fault). Thanks again!
27 November 2025
Unprompted review
Reply from Aqua Cure
Hi Adam,
Thank you for taking the time to share your experience! We’re delighted to hear that Tanii was able to support you with quick responses and detailed product knowledge. We’re also glad the refund process was smooth and hassle-free for you. We appreciate your kind words and look forward to helping you again in the future!
Many thanks,
Lou and the CX team!
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