I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
Company replied
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See what reviewers are saying
Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
237 reviews
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Haven't seen any mice in the…
Haven't seen any mice in the garage(alive or dead), ants coming in where they normally would and less wasps.
2 August 2025
Reply from Aptive Pest Control - Minneapolis
Hi Douglas,
Thank you for sharing your experience! We’re thrilled to hear that you’ve noticed fewer mice, ants, and wasps around your home. At Aptive, we take pride in providing effective pest control solutions, and it’s wonderful to know our services are making a difference for your property.
We truly appreciate you choosing Aptive to protect your home, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Friendly staff, unclear results
The employees have always been very friendly, but we are not seeing the actual results yet. It is unclear when we will start seeing the results we are looking for.
5 August 2025
Reply from Aptive Pest Control - Minneapolis
Hi Erika,
Thank you for sharing your feedback. We’re glad to hear our team has been friendly, but we’re concerned you haven’t seen the results you expected. At Aptive, you should always feel confident that your service is on track.
Please reach out to us at socialmedia@goaptive.com so we can review your treatments and ensure your plan is delivering the results you’re looking for. We appreciate you being part of the Aptive neighborhood and giving us the chance to make this right.
-Jasmine
Out of control voles
I switched to Aptive because the sales person told me my yard would be treated for voles. Since switching to Aptive, the voles have taken over the front of my yard
5 August 2025
Reply from Aptive Pest Control - Minneapolis
Hi Gerald,
Thank you for sharing your experience with us. I understand how frustrating it is to make the switch to Aptive with the expectation of resolving a vole issue, only to see the problem worsen in your yard. This isn’t the outcome we aim to deliver, and I’d like the chance to review your account and work on a more targeted approach to address the activity. Please reach out to us at socialmedia@goaptive.com so we can arrange a follow-up and get a service professional out to help protect your yard. We value you as part of the Aptive neighborhood and want to make this right.
-Jasmine
Active is very responsive when I call…
Active is very responsive when I call and do a good job of explaining what pest control services they have completed.
I wish they were more proactive in rodent control. I seem to have to remind them about filing bait stations. Also, the service cost has increased by about 40% over the last few years. It is getting pretty expensive.
3 August 2025
Reply from Aptive Pest Control - Minneapolis
Hi Joe,
Thank you for taking the time to share your feedback. We’re glad to hear that our team has been responsive and thorough in explaining the services provided. I understand your concerns about rodent control and having to remind us about bait stations. That’s definitely not the experience we want you to have. I will make sure to share this with our Operations team so we can improve our proactivity moving forward. Regarding pricing, we strive to balance quality service with fair costs, but I appreciate how important value is to you. If you’d like, please reach out to us at socialmedia@goaptive.com so we can review your account and discuss options that best fit your needs. We truly value you as part of the Aptive neighborhood and want to continue earning your trust.
-Jasmine
They Ask.
They are very good. They always check in when they arrive and ask if there is anything theyneed to focus on this treatment.
I like that
25 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Barb,
Thank you for your kind words! We’re glad to hear our team consistently checks in and makes sure to focus on the areas most important to you. At Aptive, personalized and attentive service is something we truly value. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Your service is too expensive for what…
Your service is too expensive for what a person receives. Wish I hadn’t switched to your company and as soon as my contract is up I will be dropping you!
25 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Sandra,
Thank you for sharing your honest feedback with us. I understand how frustrating it feels when you’re not seeing the value you expected from your service. At Aptive, our goal is to deliver thorough, effective treatments and a level of care that makes your investment worthwhile, and I’m sorry to hear that hasn’t been your experience so far. I’d like the chance to review your account, address your concerns, and see if we can turn things around before your contract ends. Please reach out to us at socialmedia@goaptive.com so we can work toward earning back your confidence in Aptive.
-Jasmine
Service Rep Evaluation
Service Rep was attentive, understood his product line and was attentive to our needs. Very professional individual!
23 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kevin,
Thank you for sharing your experience. We’re so glad to hear that your service professional took the time to listen, understand your needs, and apply their product knowledge to deliver the best results. Professionalism and attentiveness are qualities we value highly at Aptive, and it’s wonderful to know they came through in your visit. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.
-Jasmine
I have already asked for a call back to…
I have already asked for a call back to discuss what concerns I had about my service. I have yet to receive a call. 651-295-1437
24 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Michele,
Thank you for bringing this to our attention. We're truly sorry you've had to wait after requesting a call—your concerns deserve a prompt response, and it’s disappointing to hear that we haven’t followed through as we should have. That’s not the experience we want any member of the Aptive family to have.
We’d really like to make things right and ensure your concerns are fully addressed. At your convenience, please email us at socialmedia@goaptive.com with your service address and preferred time to contact you so we can prioritize a follow-up right away.
Your time matters, and we appreciate your patience as we work to earn back your trust.
-Jasmine
BUYER BEWARE
BUYER BEWARE! I Signed up for this service. Was more than displeased. Within the first month this company failed to perform the service they promised. Customer service was terrible as well. Tried to cancel service, then they offer me a discount rate and promised to get someone out. After 3 times of them standing me up. I finally just canceled. Then they charged me 199 dollars for canceling service. Service they failed to perform. I explained my experience to them. They said they had no record of my previous interactions. I sent them text message and email screenshots as proof. They didnt care. They just wanted that 199 dollars. I believe this company is an absolute scam and probably screw a lot of people this way. I read reviews after the fact. Every negative thing people had said they experienced. I also experienced. What they did in my opinion is criminal. They basically stole my money, instead of actually providing the service they promised.
21 July 2025
Unprompted review
Reply from Aptive Pest Control - Minneapolis
Hi Brad,
Thank you for taking the time to share your experience with Aptive. I'm truly sorry to hear how frustrating and disappointing this has been for you. What you’ve described—missed appointments, difficulty canceling, and feeling unheard—is not how we aim to operate, and I completely understand why you’re upset.
At Aptive, we take feedback like yours seriously because it highlights where we need to improve. I’m especially concerned about the communication breakdowns and the confusion around your cancellation and charges. You should never have to fight to be heard or to receive the service you were promised.
We’d really appreciate the opportunity to take a closer look into your account, review the documentation you’ve provided, and make this right. Please reach out to us directly at socialmedia@goaptive.com so we can fully understand what happened and work toward a resolution.
Thank you again for your honest review. We’re committed to learning from this and doing better.
-Jasmine
Your Company has prompt times to show up and very professional
It feels better to live in a good environment both inside and outside.
20 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Chrisanne,
Thank you for sharing your experience! We’re so happy to hear that Aptive is helping create a comfortable and safe environment for you both inside and outside your home. Providing peace of mind and protection is what we’re all about. We truly appreciate you being part of the Aptive family and look forward to continuing to support your home’s health and comfort.
-Jasmine
Disappointed!!!
Paid for the inside and out to be sprayed. They did it the day we signed the contract and the next two times said they couldn’t do the inside because they didn’t have time?
11 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience with us. We’re really sorry to hear that your interior treatments weren’t completed as expected during your recent visits. At Aptive Environmental, we’re committed to delivering the full service our customers sign up for—including both interior and exterior treatments when requested—and it’s disappointing to hear we may have fallen short.
You should never be made to feel like your time or expectations are being overlooked, especially after committing to a service with us. We'd like the chance to make this right by reviewing your account and scheduling a no-cost interior treatment at a time that works for you.
Please reach out to us at socialmedia@goaptive.com so we can look into this further and ensure you're receiving the quality of service you deserve. We truly appreciate you being a part of the Aptive neighborhood, and we’re here to help every step of the way.
-Jasmine
Flexibility with treatment times
Flexibility with treatment times, and days with all the rain has been key this year. The techs that come out are very knowledgeable, professional and good people.
16 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for taking the time to share this, and we couldn’t agree more—flexibility has definitely been key with all the weather challenges this year! We’re so glad our team has been able to adapt and still provide the level of service you expect. Our service professionals truly take pride in being knowledgeable, respectful, and reliable, and it's great to hear that’s been your experience. We’re grateful to have you as part of the Aptive family!
-Jasmine
Great work with detailed follow ups
Great work with detailed follow ups. Been using Aptive for many years. Consistent service. All good for me.
16 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for your continued trust in Aptive over the years! We’re delighted to hear that our consistent service and detailed follow-ups have made a positive impact. Providing dependable, thorough care is something we take great pride in, and it’s wonderful to know you feel confident with us.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
My Aptive rep was nice and courteous as…
My Aptive rep was nice and courteous as usual. Always does a thorough job and best of all no bugs in our house. Only bad thing is, it is expensive.
14 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jay,
Thank you so much for sharing your experience! We're glad to hear your Aptive service professional continues to impress with their thorough work and courteous attitude—and even more excited that you’re enjoying a comfortable home! We understand that cost is an important factor, and we’re constantly working to make sure the value we provide matches the quality and consistency of our service. Your feedback truly helps us grow, and we're grateful to have you as part of the Aptive family.
-Jasmine
Our first 2 applications totally missed…
Our first 2 applications totally missed mosquito treatment, missed other elements of contract.
12 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dj,
Thank you for bringing this to our attention. We’re really sorry to hear that your first two services missed key parts of the treatment—especially mosquito coverage and other elements outlined in your agreement. That’s not the level of service we promise at Aptive, and we completely understand how disappointing this must have been. We’d love the chance to make things right and ensure your treatments meet every expectation moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can review your account and get this resolved as quickly as possible. We appreciate your feedback and the opportunity to improve your experience.
-Jasmine
The treatments seem to be working well.
4 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Michael,
Thank you for sharing your experience! We’re happy to hear the treatments are making a positive difference for you. At Aptive, our goal is always to provide effective pest control with care and professionalism. We appreciate your trust and look forward to continuing to support a comfortable home.
-Jasmine
Great experince
Aptive has been prompt, thorough, great at communicating , and have provided effective treatment.
10 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Chris,
Thank you for sharing your experience! We're so glad to hear that you've found Aptive's service to be prompt, thorough, and effective. Clear communication and reliable results are core to how we serve our customers, and it means a lot to know we're meeting that mark for you. We truly appreciate having you as part of the Aptive family!
-Jasmine
Hire honest sales people
Hire honest sales people. We were flat out lied to about what Aptive could do for us. Staff doesn't seem to know the difference between a Mole and a Vole...
9 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear that the information you received during the sales process was misleading and that your expectations weren’t met. At Aptive, transparency and trust are incredibly important to us, and it’s disappointing to hear we missed the mark—especially when it comes to helping you feel confident in what our service can and cannot address.
You deserve clear, honest communication from the very beginning, and we understand how frustrating it must be to feel misled. We're taking your feedback seriously and will be reviewing this with our team to ensure better alignment moving forward, particularly when it comes to identifying specific pest issues like moles versus voles.
If you're open to it, we'd really appreciate the chance to connect and make things right. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can better understand your situation and explore how we can improve your experience.
Thank you again for giving us the opportunity to improve.
-Jasmine
I have an overwhelming amount of fruit…
I have an overwhelming amount of fruit flies, mosquitoes so bad I can’t sit outside, and flies. I truly do not want to keep my service and would rather pay for the cancellation fee (ridiculous to pay a cancellation fee when your services do not work) then keep this service
2 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Krystal,
We’re really sorry to hear that your experience with Aptive has fallen so far short of expectations. You’re absolutely right to expect noticeable relief from pests like fruit flies and mosquitoes, especially when you’ve entrusted us with your home’s protection. It’s frustrating to feel like you’re not getting the results you were promised, and we hear you.
Our goal is always to provide effective, reliable service—and it’s clear we didn’t deliver that here. We’d genuinely appreciate the opportunity to look into your account, reassess your property needs, and make things right if you’re open to it. That includes reviewing the treatment history, identifying possible causes of the ongoing issues, and making sure nothing was overlooked.
Please feel free to reach out to us directly at socialmedia@goaptive.com. We’d love the chance to turn this around, but we also understand if you choose to move on. Either way, thank you for sharing your experience—it helps us get better.
-Jasmine
Listened well
Carefully completed all specific requests well, but did not check the rodent bait boxes that I assumed would be checked.
8 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Judy and Roger,
Thank you for sharing your feedback and for trusting Aptive with your pest control needs. We’re glad to hear your specific requests were handled carefully. We apologize for missing the rodent bait boxes during the visit—this is something we take seriously, and we’ll make sure your concerns are fully addressed moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can ensure your service meets all your expectations. We appreciate you being part of the Aptive community and look forward to delivering the thorough care you deserve.
-Jasmine
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