Stephanie was here on my monthly call, she listened to my concern about a new issue and responded with a solution. This is only my 3rd treatment as I am a new customer, but I have no spider or pests o... See more
Company replied
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I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We were not home on July 4th when our service was done. The representative did take pictures of what he did.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The treatments seem to be working well.
4 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Michael,
Thank you for sharing your experience! We’re happy to hear the treatments are making a positive difference for you. At Aptive, our goal is always to provide effective pest control with care and professionalism. We appreciate your trust and look forward to continuing to support a comfortable home.
-Jasmine
Great experince
Aptive has been prompt, thorough, great at communicating , and have provided effective treatment.
10 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Chris,
Thank you for sharing your experience! We're so glad to hear that you've found Aptive's service to be prompt, thorough, and effective. Clear communication and reliable results are core to how we serve our customers, and it means a lot to know we're meeting that mark for you. We truly appreciate having you as part of the Aptive family!
-Jasmine
Hire honest sales people
Hire honest sales people. We were flat out lied to about what Aptive could do for us. Staff doesn't seem to know the difference between a Mole and a Vole...
9 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear that the information you received during the sales process was misleading and that your expectations weren’t met. At Aptive, transparency and trust are incredibly important to us, and it’s disappointing to hear we missed the mark—especially when it comes to helping you feel confident in what our service can and cannot address.
You deserve clear, honest communication from the very beginning, and we understand how frustrating it must be to feel misled. We're taking your feedback seriously and will be reviewing this with our team to ensure better alignment moving forward, particularly when it comes to identifying specific pest issues like moles versus voles.
If you're open to it, we'd really appreciate the chance to connect and make things right. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can better understand your situation and explore how we can improve your experience.
Thank you again for giving us the opportunity to improve.
-Jasmine
I have an overwhelming amount of fruit…
I have an overwhelming amount of fruit flies, mosquitoes so bad I can’t sit outside, and flies. I truly do not want to keep my service and would rather pay for the cancellation fee (ridiculous to pay a cancellation fee when your services do not work) then keep this service
2 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Krystal,
We’re really sorry to hear that your experience with Aptive has fallen so far short of expectations. You’re absolutely right to expect noticeable relief from pests like fruit flies and mosquitoes, especially when you’ve entrusted us with your home’s protection. It’s frustrating to feel like you’re not getting the results you were promised, and we hear you.
Our goal is always to provide effective, reliable service—and it’s clear we didn’t deliver that here. We’d genuinely appreciate the opportunity to look into your account, reassess your property needs, and make things right if you’re open to it. That includes reviewing the treatment history, identifying possible causes of the ongoing issues, and making sure nothing was overlooked.
Please feel free to reach out to us directly at socialmedia@goaptive.com. We’d love the chance to turn this around, but we also understand if you choose to move on. Either way, thank you for sharing your experience—it helps us get better.
-Jasmine
Listened well
Carefully completed all specific requests well, but did not check the rodent bait boxes that I assumed would be checked.
8 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Judy and Roger,
Thank you for sharing your feedback and for trusting Aptive with your pest control needs. We’re glad to hear your specific requests were handled carefully. We apologize for missing the rodent bait boxes during the visit—this is something we take seriously, and we’ll make sure your concerns are fully addressed moving forward. Please feel free to reach out to us at socialmedia@goaptive.com so we can ensure your service meets all your expectations. We appreciate you being part of the Aptive community and look forward to delivering the thorough care you deserve.
-Jasmine
overall service
The young man was very nice, listened well and responded like a professional.
28 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Phil,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our Aptive service professional made a great impression by listening carefully and responding with professionalism. We take pride in our team’s dedication to providing attentive and respectful service. Your kind words mean a lot to us, and we look forward to continuing to support your home’s pest control needs.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Kelly,
We’re sorry to hear that mosquitoes are still a problem in your yard. At Aptive, we’re committed to providing effective mosquito control so you can enjoy your outdoor spaces comfortably. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your treatments and ensure we’re doing everything possible to improve your experience. Thank you for your feedback and the opportunity to make things right.
-Jasmine
The employees are quick to response to…
The employees are quick to response to questions and always willing to help.
1 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi Mary,
Thank you for recognizing our team’s responsiveness and willingness to assist! At Aptive, we’re committed to being there when you need us and making sure all your questions are answered with care. We truly appreciate you choosing us and look forward to continuing to provide the helpful, attentive service you deserve.
-Jasmine
Good communication
Good communication before, during and after treatment. Have noted improvements in bug population when are out in the yard, especially at dusk!
15 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bernie,
Thank you so much for sharing your experience! At Aptive, clear communication before, during, and after treatment is something we take pride in, so it’s great to hear that it made a difference for you. We’re also thrilled that you’ve noticed improvements with the bugs around your yard, especially during those tricky dusk hours. Your feedback motivates us to keep delivering top-notch service. Thanks for trusting Aptive to protect your home and yard!
-Jasmine
The people have been very good to work…
The people have been very good to work with. Friendly, timely and thorough. I have just not found the product to be effective. Gnats, ants and mosquitoes are still prevalent. I’ve seen little evidences that the product works.
25 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Paul,
Thank you for your honest feedback. We truly appreciate you recognizing our team’s friendliness, timeliness, and thoroughness — those qualities are core to the Aptive experience we strive to deliver every day.
We’re sorry to hear the product hasn’t yet provided the relief you expected from gnats, ants, and mosquitoes. Pest control can sometimes require a bit of time and adjustment, especially with persistent pests, and we want to ensure we’re doing everything possible to improve your results.
Please reach out to our team directly at socialmedia@goaptive.com so we can review your service plan and tailor a solution that better fits your needs. We’re committed to making this right and helping you enjoy a more comfortable home.
Thanks again for being part of the Aptive family—we’re here to support you every step of the way.
-Jasmine
Happy with Aptive Service
We are very happy with the frequency of service. The communication provided by the service techs; as well as their professionalism. We appreciate the pictures they send after service.
21 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jennifer,
Thank you for sharing such thoughtful feedback! We're so glad to hear that the frequency of service, clear communication, and professionalism from our Aptive team have all made a positive impact. Sending post-service photos is just one of the ways we aim to keep you informed and confident in the care your home is receiving. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver service that earns your trust every time.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Daniel,
We love hearing that! Providing effective, hassle-free service is exactly what we strive for at Aptive, and we’re so glad that’s been your experience.
Thank you for being part of the Aptive neighborhood—we’re grateful for the opportunity to protect your home!
-Jasmine
They are in and out most of the time;they clean up before they leave because it always is. Thanks till next time.
They are in and out most of the
10 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bill,
Thank you for the kind words! We're so glad to hear our team is consistently efficient and respectful of your space—that’s exactly the experience we aim to provide at Aptive. We appreciate your trust in us and look forward to continuing to protect your home. Thanks for being part of the Aptive neighborhood!
-Jasmine
Ants are still thriving.
It has been several weeks now and the product used for ants and other little insects has been ineffective.
6 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Susan,
Thank you for sharing your experience. We’re sorry to hear that the treatments for ants and other insects haven’t been as effective as expected. We understand how frustrating it is to continue dealing with pests despite ongoing service.
We’d like the chance to make this right and ensure the problem is fully addressed. Please reach out to us at socialmedia@goaptive.com with your service address and availability, and we’ll arrange a follow-up visit to tailor a solution that works for your home.
We appreciate you being part of the Aptive family and are committed to your satisfaction.
-Jasmine
He concentrated on the spots I asked…
He concentrated on the spots I asked him to hit and he was very friendly
3 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jerry,
Thank you for sharing your experience! At Aptive, we believe listening closely to your concerns is key to delivering effective service. We're glad our service professional focused on the spots you requested and made sure to provide friendly, attentive care. We appreciate you choosing Aptive and look forward to continuing to protect your home with the personalized service you deserve!
-Jasmine
Was timely and efficient.
3 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thank you for your feedback and for choosing Aptive! We’re glad to hear our team provided timely and efficient service—that’s exactly the standard we strive for. If there’s ever anything more we can do to make your experience even better, we’re just a call or message away. We appreciate having you as part of the Aptive family!
-Jasmine
Come on...
Hello! Active communicates very well with emails to let you know when they are coming. The person coming out does a lot of communication. That is fine. It seems pretty generic though, other than taking a few pictures to share of your house. I know that helps them as an incentive to do a good job, earn extra money or something... The part that bothers me as that it is hard for a person to be home ALL DAY because you know the day their coming, but now window of time. Who else gets to call the shots like that? That needs to change in my opinion. I do like to be home in case I need service inside or in the garage and to also see that what I am paying for is truly being taken care of.
5 June 2025
Reply from Aptive Pest Control - Minneapolis
Hi Lori,
Thank you for taking the time to share your experience. We really appreciate your thoughtful and honest feedback, and we’re glad you’re seeing strong communication from our team — that’s something we’re proud of at Aptive.
We completely hear you when it comes to the window of time for service. We know it’s frustrating to wait without a clear frame of when your service professional will arrive, especially when you want to be there to make sure everything’s done to your satisfaction. Our aim is to make service convenient, not a disruption to your day, and we’re currently looking into ways we can provide narrower service windows or more accurate estimates to ease that stress.
Your input helps us make those improvements, and we’ll share your comments with our team. We’re truly grateful for your continued loyalty to Aptive — and we’re always here if you have any questions or concerns.
-Jasmine
The service provider is always polite…
The service provider is always polite and friendly. He or She provides information, photographs, and explains what work was completed at each visit.
28 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Gloria,
Thank you for highlighting the polite and friendly service you consistently receive. At Aptive, we believe in keeping our customers informed with clear communication, detailed photos, and thorough explanations to ensure confidence in our work. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Amy,
Thanks so much for the kind words! We're thrilled to hear our Aptive service professionals have consistently made a great impression. It means a lot to us that you've noticed the effort and care they put into each visit. We're lucky to have you as part of the Aptive family and look forward to continuing to protect your home with the same top-notch service you've come to expect!
-Jasmine
The tech that was here last did a nice…
The tech that was here last did a nice job at all of the outside services.
21 May 2025
Reply from Aptive Pest Control - Minneapolis
Hi Mike,
Thanks so much for the shoutout! We're really glad to hear your recent visit went smoothly and that our service professional took good care of the exterior treatment. At Aptive, we aim to bring care and consistency to every visit, and it’s great to know that was reflected in your experience. We appreciate you being a part of the Aptive family and look forward to keeping your home protected and comfortable!
-Jasmine
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