First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... See more
Company replied
We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't... See more
Company replied
Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extraordinary Service
The technician checked in with me prior to his arrival for any particular issues I was having and then kept me very well informed during and after the treatment. Very polite and professional.
15 May 2025
Reply from Aptive Pest Control - Milwaukee
Hi Debra,
Thank you so much for sharing your experience! At Aptive, we believe clear communication and truly listening to your concerns make all the difference. We're glad our service professional could keep you informed every step of the way while providing polite and professional service. We appreciate you trusting Aptive to protect your home!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Dennis,
Thank you so much for the wonderful feedback! We’re thrilled to hear that your service professional made a positive impression with both their skills and their friendly attitude. At Aptive, we strive to provide not only effective pest control but also an exceptional customer experience.
We truly appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you with the same level of care and professionalism!
-Jasmine
I think the technicians are awesome and…
I think the technicians are awesome and do a thorough job outside. They listen to my concerns. Insect and mice are no longer a problem. My only criticism is how hard it is to get any costumer service. There is no easy number or messaging. But when I do connect, the representatives are very courteous and helpful.
25 February 2025
Reply from Aptive Pest Control - Milwaukee
Hi Eileen,
We really appreciate you sharing both the wins and the areas where we can improve. It’s great to hear that our service professionals have been thorough and attentive—that’s exactly the level of care we strive for at Aptive. Knowing that insects and mice are no longer a concern is a huge win! That said, we hear you on the challenges with getting in touch, and we know how frustrating that can be. We’re actively working to make our communication more seamless and accessible. Thanks for being part of the Aptive family and for helping us grow stronger with your feedback!
-Jasmine
Aptive yard spray
Have been using Aptive for a little over a year. We are on an acre, spray is great (meaning no bugs) - mosquito service takes care of the mosquito's in the yard. Our tech is fabulous - he calls ahead so i can get the dog inside. Mike (our Tech) explains everything he is going to do + everything he finds. happy customer !
12 May 2025
Reply from Aptive Pest Control - Milwaukee
Hi Linell,
We’re so glad to hear that you’re having such a positive experience with Aptive! It’s awesome that the treatments are keeping your home comfortable, and you have noticed a difference with the mosquitoes as well. Mike sounds like a true asset to our team, and we’re thrilled to hear how he goes above and beyond to keep you informed and ensure your dog is safe. Thank you for being such a valued part of the Aptive family — we’re here for you whenever you need us!
-Jasmine
My take
My initial response to Aptive was not good, purely because of communication. In the ensuing time I've learned differently. The service people are obviously schooled in curteousy, communication, and a willingness to answer questions, with legitimate answers. I wish they had an office locally, but so far that has not been a problem. Im impressed to the extent I've cancelled a competing service.
6 May 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you so much for taking the time to share your experience! We truly appreciate your feedback and are grateful that you’ve given us the opportunity to earn your trust. We're thrilled to hear that our team has made such a positive impression with their courtesy, communication, and thorough answers to your questions. At Aptive, we’re committed to providing the best possible service and are always looking for ways to improve, so we’re glad to know we’ve turned things around for you. We also understand the convenience of having a local office and will continue to provide you with excellent service, no matter where you're located. Thank you for being part of the Aptive neighborhood—we’re so happy to have you with us!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Joe,
Thank you for sharing your feedback! We’re so glad to hear that your service professional was thorough and provided helpful suggestions and information. At Aptive, we strive to not only address your needs but also offer insights that help you maintain a comfortable home in the long term. We truly appreciate your trust in us and are always here to assist with any future questions or needs you may have!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Deb,
Thank you for your feedback! We're so glad to hear that Davis provided you with such a positive experience. At Aptive, we aim to ensure each visit is informative, professional, and tailored to your needs. We're lucky to have team members like Davis who truly embody our values. We appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Ann,
Thank you for your kind words! We're so glad to hear that your service professional provided knowledgeable and friendly service. At Aptive, we take pride in our team’s expertise and customer care, so it’s great to know we’re making a positive impact. If you need anything else, don’t hesitate to reach out. Thanks again for choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Kristen,
Thanks so much for the kind words! We're so glad to hear that you've consistently experienced communicative, timely, and thorough service with Aptive. It means a lot to have your trust, and we're grateful to have you as part of the Aptive family!
-Jasmine
Technician was polite and informative.
23 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Ann,
Thanks for sharing your experience! We're so glad to hear your service professional was both polite and informative -- that's exactly the kind of service we strive for at Aptive. We truly appreciate you being a part of the Aptive family!
-Jasmine
My Aptive representative was OUTSTANDING …
My Aptive representative was outstanding. He took care of all my needs and took the time to explain what he was done to prevent any issue with bugs and insects, for both indoors and outdoors.
4 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jim,
Thank you for sharing your experience! We're so happy to hear that your Aptive service professional went above and beyond to address your needs and ensure everything was thoroughly explained. Our goal is always to provide top-notch service and keep your home comfortable, both inside and out. We truly appreciate your feedback and look forward to continuing to support you!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Fay and Charles,
Thank you for bringing this to our attention. We're sorry to hear that your backyard wasn't treated -- we know how important it is for every part of your property to be covered. At Aptive, we're committed to delivering thorough, high-quality service, and we'd love the opportunity to make this right.
Please feel free to reach out to us at socialmedia@goaptive.com so we can help get this taken care of for you. We truly appreciate you being part of the Aptive family!
-Jasmine
I got screwed by Aptive. And they still suck!
Our contract was for 8 applications or 24 months whichever came first. You applied 19 applications in 13 months, some only 11 days apart. This cost me an extra $895.00 When I called and complained, your solution was to offer me a credit of $20.00 off the next application, but still charge me for the application.
Thankfully, I never recommended you to a friend.
23 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Dan,
We're really sorry to hear about your experience, and we appreciate you taking the time to share it. That's not how we want anyone to feel after working with Aptive. It's completely understandable to be frustrated when things don't align with what was expected, and we'd like the chance to take a closer look and make this right. Please reach out to us at socialmedia@goaptive.com with your account information so we can review everything in detail and work toward a fair resolution. Your feedback matters, and we truly appreciate the opportunity to improve.
-Jasmine
Jerry McKnight
Jerry McKnight, who was doing the service, let me know when he would be arriving, once he arrived, explained exactly what he was doing and what products were used. I have bait boxes that my dogs can reach, so he also ensured they were secure and locked.
17 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Cindy,
Thank you for sharing your positive experience with us! We're so glad to hear that Jerry provided you with thorough communication and ensured your pets' safety by securing the bait boxes. At Aptive, we pride ourselves on being professional, attentive, and responsive to your specific needs. If there's anything else we can assist with, please don't hesitate to reach out. We truly appreciate your trust in our services!
-Jasmine
The technician was very friendly and…
The technician was very friendly and polite. Spent the time to do things thoroughly.
21 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Linda,
Thank you so much for your kind words! We're thrilled to hear that our service professional made such a positive impression. At Aptive, we pride ourselves on providing thorough and friendly service, so it's great to know we hit the mark. We truly appreciate your feedback and are here whenever you need us!
-Jasmine
Wonderful, Thorough Service from DeVione
My technician, DeVione, was thorough, friendly, and professional. He explained everything to me and pointed out potential problem areas. I was highly satisfied with his service.
22 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you so much for sharing your experience! We're thrilled to hear that DeVione provided you with thorough, friendly, and professional service. It's wonderful to know he took the time to explain everything and point out potential problem areas. At Aptive, we're committed to delivering the best possible service, and it's great to hear we met your expectations. We appreciate you choosing us and look forward to continuing to serve you!
-Jasmine
communication
I appreciate the communication from the technician letting me know when he is coming, the service they performed etc. the technician was very friendly and tended to our needs.
26 March 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jane,
Thank you so much for sharing your experience! We're thrilled to hear that our service professional's communication and friendliness made a positive impression. At Aptive, we believe in keeping our customers informed and making sure all your needs are met with care of attention. We truly appreciate your kind words and are grateful for the opportunity to serve you!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Kelvin,
Thank you so much for your kind words! We're thrilled to hear that our team's professionalism and courteous approach stood out to you. At Aptive, we're committed to making every interaction a positive one, and your feedback means a lot to us. We're grateful to have you as part of the Aptive family!
-Jasmine
Jamal was very attentive to my needs…
Jamal was very attentive to my needs and offered me an upgrade that covered more than my old contract did. He did a great job!
4 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Stephanie,
Thank you so much for sharing your experience! We're thrilled to hear that Jamal took great care of you and helped find the right coverage to better suit your needs. At Aptive, we're all about providing personalized service and real solutions, and it's awesome to know Jamal delivered just that. We truly appreciate you being part of the Aptive family!
-Jasmine
knowledgeable technician
knowledgeable technician, respectful and informative. He did the work quickly and was very honest!
7 April 2025
Reply from Aptive Pest Control - Milwaukee
Hi Tom,
Thank you so much for the kind words! We're thrilled to hear that your service professional provided a respectful, honest, and efficient experience. At Aptive, we pride ourselves on having knowledgeable professionals who genuinely care about protecting your home and keeping you informed every step of the way. We're grateful to have you as part of the Aptive family!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.