First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... See more
Company replied

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First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... See more
Company replied
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... See more
Company replied
We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't... See more
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Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
16610 W Rogers Dr., 53151, New Berlin, WI, United States

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The only problem we have with the company is the time window. It's like they can come by anytime between 9am and 5pm on your scheduled day. They should give a smaller window because life happens and things come up. My
husband wanted to show the person who was coming a couple of ant hills so he had to stay up till they came...he is a 3rd shift worker and I couldn't possibly know where the hills were. My suggestion is to have a smaller time frame like 9am to noon or noon to 3. Otherwise we really like the work they have done both in and outside our home.

Reply from Aptive Pest Control - Milwaukee

Reply from Aptive Pest Control - Milwaukee
Came on time. Explained procedure. Told us inside was not needed this time which we thought was very honest. Did outside perimeter. All we expected was done. Good job.

Reply from Aptive Pest Control - Milwaukee
5 Stars - All of our techs have been very nice and courteous over the years that we have had Aptive. Cortaja was the latest tech to service our home, she was great...wish she would be our tech every time. Although they all have been good.

Reply from Aptive Pest Control - Milwaukee
Jeff makes our service wonderful. Always explains what has been done before and after the service.

Reply from Aptive Pest Control - Milwaukee
Would like to have spoken to the worker before he disappeared . Also , no phone call before he arrived .

Reply from Aptive Pest Control - Milwaukee

Reply from Aptive Pest Control - Milwaukee
Since starting the service, not sure how long ago, we've seen no intruders around the house. Not only do they dust or spray, depending on the season, they clear any cob webs around the overhangs & lights, very thorough. The best part, if you have a problem with pests, they are quick to come out & reapply, no charge. They will not disturb bees, however, hornets & wasps, Aptive will spray & clear the hive.

Reply from Aptive Pest Control - Milwaukee
(A review of our year. Final service was July 3)
Absolutely a never again for us. Told many different things. Many services missed by various techs. One example I asked one if the bait traps were empty. He informed we didn’t have any… (this is eight months into our contract.) I sent pictures. He informed me he would be back the next day to service them. IF he had done the services we paid for he would never have missed them.
Scheduling issues where the notification of an appointment. No one would show up. Then they would a few days later with no notice only to receive a notification of another scheduled appointment for a few days later to which no one would show. No straight answers from anyone.
We will find another service if we deem necessary but it won’t be Aptive.

Reply from Aptive Pest Control - Milwaukee
I am still seeing boxelder bugs in my planting beds. The rep was good at communicating and asking what we needed. She showed up on the day promised.

Reply from Aptive Pest Control - Milwaukee
Hi Aptive Team
Jerry McKnight was my technician on this visit. When Jerry arrived we discussed the treatment and areas of concern. The visit was after a storm and I had a lot of small branches in my yard. Jerry asked if the city picked up branches from the curb. I explained they did not and we were required to take them to the dump. I went back to work while Jerry did my treatment. When I got out of my meeting Jerry had finished. As I looked out my window, I noticed that all the branches were gone. Jerry had picked them up and put them in my trailer. WOW, that is what I call going the extra mile.
On a side note, I was visited by another vendor about a week later wanting my service. Because of Jerry’s actions on my last visit, it was the easiest decision ever to say no thank you, we are set and not interested in switching.
THANK YOU JERRY!

Reply from Aptive Pest Control - Milwaukee
The technicians have been professional and communicative. I have not seen any insects . If I have a problem, the technicians have been helpful both in explaining why, and what to do.

Reply from Aptive Pest Control - Milwaukee
Excellent service—The technicians have been professional, knowledgeable, and thorough. No more pests!

Reply from Aptive Pest Control - Milwaukee
Chris listened to my concerns and followed through with good service.
Very satisfied with results.
Thank you!

Reply from Aptive Pest Control - Milwaukee

Reply from Aptive Pest Control - Milwaukee
She treated all my concerned areas. Very nice and through.

Reply from Aptive Pest Control - Milwaukee
excellent service, attentive service tech, Liam. Accommodate changing needs seamlessly.

Reply from Aptive Pest Control - Milwaukee
After they come out I still have the same problem. Spiders,moskiedows, mice. I don't see it getting better. I spent a lot of money.

Reply from Aptive Pest Control - Milwaukee
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