Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed a... See more
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The actual service, and the application professionals, we're great! No pest problems have been noticed to date. However, I am less pleased with the actions of the management team. Do to financial pre... See more
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thanks for the class on how to write a review. why not just tell me what to say! the service tech was very good ! Why Are You So Needy!!! if your not getting bad reviews you must be doing somet... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
192 reviews
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I made a rhubarb pie for my Mom for…
I made a rhubarb pie for my Mom for Mother's day. It was attacked by aunts in the morning. I had to throw it away.
5 May 2026
Reply from Aptive Pest Control - Milwaukee
Hi Randy,
Thank you for taking the time to share this, and I’m really sorry to hear about what happened with your rhubarb pie on Mother’s Day. I can understand how frustrating and disappointing that must have been after putting in the effort to make something special.
At Aptive, we know how important it is to keep your home comfortable and protected from pests, and experiences like this are exactly what we want to help prevent. We’ve got this handled on our end, and we’d really appreciate the opportunity to take a closer look and make sure the ant activity is properly addressed.
Please reach out to us directly at socialmedia@goaptive.com so we can review your situation and get you the help you need as quickly as possible.
-Jasmine, Aptive Care Team
Great employees great service
12 May 2026
Reply from Aptive Pest Control - Milwaukee
This is fantastic to hear, Steven! It's always nice to know when our team is doing an exceptional job, and we're so glad you've been satisfied. Your feedback means a lot to us, and we appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
needy
thanks for the class on how to write a review. why not just tell me what to say!
the service tech was very good !
Why Are You So Needy!!!
if your not getting bad reviews you must be doing something right? shouldn't that be enough?
if you are going to constantly ask customers to pat you on the back for doing your JOB then the least you can do is reward these customers with a discount!
12 May 2026
Reply from Aptive Pest Control - Milwaukee
Thank you for taking the time to share your thoughts with us, Tom. We truly appreciate your feedback and are thrilled to hear that you were pleased with the service provided by our team. We strive to ensure that every interaction is handled with the utmost care and professionalism, and it's great to know that our efforts are resonating with our customers.
On the other hand, we understand your perspective on feedback requests. Our intention is to continuously improve and ensure that we are meeting the high standards we set for ourselves. Your insights are invaluable in helping us achieve this goal. Rest assured, your satisfaction is our top priority, and we are committed to delivering exceptional service every time.
Thank you once again for your review and for choosing Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
I’ve use this service for many years…
I’ve use this service for many years and continue to be pleased with each person that I’ve dealt with. They communicate with text reminders, respond quickly, take pictures of what they’ve completed and able to answer any of my concerns. I’d recommend them highly.
2 May 2026
Reply from Aptive Pest Control - Milwaukee
Hi Marianne,
We really appreciate you taking the time to share such thoughtful feedback, and even more so your continued trust over the years. It means a lot to hear that each Aptive service professional you’ve worked with has delivered a consistently positive experience.
We’re especially glad the communication, quick responses, photo documentation, and support around your concerns have all added value for you. At Aptive, we work hard to make sure every part of your service is handled with transparency, reliability, and care so you always feel confident in what’s being done at your home.
Thank you for being such a loyal part of the Aptive family and for your recommendation, we truly appreciate it!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Milwaukee
Hi Christine,
We really appreciate you taking a moment to share this! Even a simple “Communication” tells us a lot, and we’re glad it reflects your experience with Aptive.
At Aptive, we know clear communication is key to a smooth service, and we work hard to make sure everything is handled in a way that keeps you informed and confident from start to finish. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
The actual service vs. Customer's wishes
The actual service, and the application professionals, we're great! No pest problems have been noticed to date.
However, I am less pleased with the actions of the management team. Do to financial pressures, I had called to cancel my service, but was told if I did, I would be charged ~$160 because the contract period had not expired. Then, to convince me to continue the treatments, I was offered a discount. Only problem was, the original payment amount was automatically charged even though that treatment (set for March) was postponed until April, and then the April visit was also charged, albeit at the reduced rate. So now I am even more motivated to cancel!
30 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Harry,
Thank you for sharing your feedback and for recognizing the quality of our service professionals and the pest control results you’ve experienced with Aptive.
I’m sorry to hear about the frustration you’ve had with billing and account changes. That’s not the experience we want for our customers, and I understand why that would be upsetting.
We’d appreciate the opportunity to review your account and clarify what happened so we can make sure everything is properly handled and addressed. Please reach out to us at socialmedia@goaptive.com when you can so we can assist you directly.
-Jasmine, Aptive Care Team
Technician was very helpful
Technician was very helpful
My only concern is with the customer service when you try to communicate with them
8 May 2026
Reply from Aptive Pest Control - Milwaukee
Hi Maria,
Thank you for sharing your feedback and for choosing Aptive! We’re glad to hear your service professional was helpful during your visit.
We also hear your concern about your experience with customer service, and we’re sorry that part didn’t meet expectations. At Aptive, we aim to keep everything handled smoothly from service in the home to support on the back end.
We appreciate your feedback as it helps us improve and continue serving you better.
-Jasmine, Aptive Care Team
Alex was here 5/6/2026
Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all my questions. He made sure to ask if there was any issues or areas of concern and took care any place that might be of concern. Thank You, Job well done!!
6 May 2026
Reply from Aptive Pest Control - Milwaukee
Hi Dawn and Ray,
Thank you for taking the time to share such detailed feedback. I’m glad to hear Alex provided a professional and pleasant experience during your Aptive service visit, and that he took the time to answer your questions, address your concerns, and thoroughly treat the areas around your home. That level of communication and attention to detail is exactly what we aim for.
At Aptive, we want every visit to feel thorough, thoughtful, and reassuring, because when it comes to protecting your home from insects, mosquitoes, spiders, and rodents, we’ve got it handled. I’ll be sure to share your kind words with Alex and the team. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
I appreciate the pictures showing where…
I appreciate the pictures showing where pesticide has been placed and the report from the technician afterward.
30 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Ken,
Thank you for sharing this feedback. I’m really glad to hear that the photos showing where treatments were applied and the follow-up report from your Aptive service professional have been helpful. That level of transparency is something we work hard to provide so you always feel informed about what’s being done at your home.
At Aptive, I focus on making sure you have clear visibility into every visit, because when you can see the work and understand the results, it feels like everything is handled with confidence and care. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home.
-Jasmine, Aptive Care Team
Not happy
Had to have them come 3 times because of ant problems.
Been doing this since June of 2025.
Should not have ant anymore.
Still have a few on Sunday May 3,2026.
26 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Richard,
I can understand how frustrating it must feel to still be seeing ants after multiple visits, especially after being with us since 2025. That’s not the level of results we want you to experience with Aptive, and I hear your concern loud and clear.
We take situations like this seriously, and we want to make sure it’s fully handled the right way. I’d really like to have your account reviewed so we can look at your service history, identify what’s been going on with the ant activity, and make sure we get the right treatment plan in place moving forward. If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can take a closer look and get this properly handled for you.
-Jasmine, Aptive Care Team
Informative and effective and responds…
Informative and effective and responds to needs every time
18 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Gary,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear your experience has been consistently informative, effective, and responsive to your needs each time. That’s exactly what we strive for at Aptive.
We focus on making sure every visit is handled with attention, clarity, and care so your home stays protected and your concerns are addressed quickly. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Technician noticed an influx of ants in…
Technician noticed an influx of ants in a spot they would normally not treat. He treated it for me and I was very appreciative. He explained everything they were going to treat that day and asked if I had any questions or special areas of concern. He was polite, thorough and left pictures on my phone. Great Job!
25 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Karen,
Thank you for taking the time to share this, we really appreciate it! It’s great to hear your service professional was observant, took care of the ant issue, and made sure to explain the treatment plan clearly before getting started. We’re also glad the photos and communication helped you feel informed and confident in the service.
At Aptive, we focus on making sure every detail is handled with care, from spotting unexpected issues to clearly communicating what’s being done so nothing is overlooked. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Trusted service! ( all around good plant based service!)
Aptive has helped us rid our property of pesky MICE, damaging Japanese Beetles, tiny spiders in our rec room in our lower level, and they do preventative service each ti.e they come! It's been GREAT!
24 April 2026
Reply from Aptive Pest Control - Milwaukee
Thanks for taking a moment to share this with us, John! It’s great to know you’ve seen improvement with the mice, beetles, and spiders, and that the ongoing visits are helping keep things consistently under control. Providing thorough, proactive care with each service is exactly what we aim for, and it’s wonderful to hear that’s been your experience. We really appreciate your trust in Aptive to handle your pest control needs!
-Alexis
Victoria did an excellent job and…
Victoria did an excellent job and provided superior service. She was very detailed, called before arriving, confirmed the purpose of the visit and application, Very professional and service oriented. Would highly recommend her to service your requirements.
24 April 2026
Reply from Aptive Pest Control - Milwaukee
We’re so glad to hear about your positive experience and that Victoria delivered such attentive, detailed, and professional service, Elizabeth! It’s wonderful that she took the time to communicate clearly before the visit and ensured everything was handled with care and purpose. Feedback like this really means a lot to our team and reinforces the standard we aim for every day. Thanks for being the best part of Aptive!
-Alexis
The professional pest control service
On time, clear idea of what he would be doing,
very willing to do cover the area I requested special attention, use of safe chemicals that do not harm other animals like owls or hawks,
get done in a very reasonable amount of time.
Very professional
14 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Ken,
Thanks so much for sharing this detailed feedback, we really appreciate it and are glad to hear your Aptive service professional was on time, clearly communicated the plan, and took care to focus on the specific areas you requested. It’s also great to know you value the care taken with product selection and efficiency while still delivering a thorough service, that’s exactly the level of professionalism we aim for every visit. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Travis
Travis, my Technician, makes all the difference. He answers all my questions, concerns and is very professional....A+
18 April 2026
Reply from Aptive Pest Control - Milwaukee
Thank you so much for taking the time to share your positive experience with us, Tom! We're thrilled to hear that Travis has made such a significant impact with his professionalism and dedication to addressing all your questions and concerns. At Aptive, we pride ourselves on ensuring that every aspect of your service is handled with the utmost care and expertise. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service. We look forward to continuing to meet your pest control needs with the same level of excellence!
-Alexis
Polite and thorough employee
Our experience was excellent. The technician was thorough, listened to me and told me what he would do.
16 April 2026
Reply from Aptive Pest Control - Milwaukee
Hi Patricia,
Thank you for sharing this, we’re really glad to hear your experience with Aptive was excellent. It’s great to know your service professional took the time to listen and clearly explain the plan before getting started, that kind of communication is exactly how we aim to keep everything handled with care and transparency. We appreciate you choosing Aptive and trusting us with your home!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Jim,
Thank you for sharing this! We’re glad to hear you experienced fast service with Aptive. Quick response times are an important part of what we do, and it’s great to know we’re keeping things handled efficiently for you. We appreciate you choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Thank you so much for taking the time to leave us such a positive review, Dale! We're thrilled to hear that you found our team to be punctual, personable, and professional. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Aptive to handle your pest control needs!
-Alexis
I like the fact that he takes pictures
I like the fact that he takes pictures of the work he’s doing around my house and also that he sends a text to let me know when he’s on his way, when he pulls up, and when he’s done. I’ve also notice almost zero bugs in my house ever since they started treating my property.
10 April 2026
Reply from Aptive Pest Control - Milwaukee
Thanks for sharing this, Curt! It’s great to hear that the communication updates and photo documentation have made the service feel more transparent and convenient for you. We’re also glad to know you’ve seen such a significant reduction in pests since starting treatment. That’s exactly the kind of result we aim for, and we're grateful to have you as a part of Aptive!
-Alexis
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