First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... See more
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See what reviewers are saying
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... See more
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We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't... See more
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Alex was here 5/6/2026 to treat our property for insects, mosquitoes, spiders and mice around the outside of the house, He was pleasant to talk to, professional, and made sure to answer any and all m... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
16610 W Rogers Dr., 53151, New Berlin, WI, United States
- 12626240344
We overthink pests so you don't have to.
4.3
Excellent
203 reviews
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Awesome staff and no pests
Awesome staff and no pests! Fair price.
Shout out to Jeff who is professional, thorough and pleasant!!!!
1 December 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jon,
Thank you for sharing your experience! We’re so glad to hear that our team was able to provide effective service and keep your home protected. At Aptive, we strive to deliver reliable, high-quality care at a fair price while making sure our customers feel valued every step of the way.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Great communication from Matt
Great communication from Matt. Took care of our treatment as requested.
18 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your experience! I’m glad to hear that Matt provided great communication and handled your treatment exactly as requested. At Aptive, we take pride in delivering reliable service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Debby,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was polite, professional, and addressed all of your concerns. At Aptive, we take pride in providing thorough, attentive, and reliable service, and it’s wonderful to know your experience reflected these values.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Aptive really is the best pest control company
I love how thorough Aptive technicians are and that they will explain everything they are going to do or have done already if I ask. Their availability for reservice is awesome. I have a greater peace of mind about my house knowing I can call Aptive to handle my pest control needs.
14 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi Corey,
Thank you for sharing your experience! We’re thrilled to hear that our service professionals’ thoroughness and clear communication have made a positive difference for you. Providing reliable service and peace of mind for our neighbors is always our top priority, and it’s wonderful to know that our availability for reservice has given you confidence in your home’s protection.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Tech was very helpful answering…
Tech was very helpful answering questions and bringing me up to date due to seasonal changes.
13 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi Roe,
Thank you for sharing your feedback! We’re glad to hear that our service professional was helpful in answering your questions and keeping you informed about seasonal changes. At Aptive, we take pride in providing knowledgeable, thorough service while ensuring our customers feel confident and informed about their treatments.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
Price too much for actual service and time onsite (15-min at best)
We came on as clients in 2020. I recently attempted to cancel service as I just wasn’t seeing the value. Now paying $152/visit. In review of the service alips, I lesrned that certain pest treatments that were important for my home were no longer included. Shame in me for not reviewing each service slip. Shame in aptive for changing treatment focus witjout discussing it with me, the paying client.
In an effort of customer retention, the phone representative offered a reduced fee of $70 per treatment. I questioned why I was scheduled for a Nov treatment when a service tech was just out in October and we were on a quarterly schedule. This is when we were offered a $70 discount coupon for the scheduled November treatment. Tech arrives and I hear my spigot turn on! When did Aptive start using customer’s water to fill their cannisters?! Further, the tech did not spray window sills, nor did he spray the L shaped foundation along my back patio. I watched. He skipped it all together. I will be cancelling!
13 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi Ronnie,
Thank you for taking the time to share your experience. I completely understand your frustration, and I want to sincerely apologize for the inconsistencies and changes you’ve encountered with your service. At Aptive, we strive to provide clear communication, consistent treatments, and excellent service, and it’s clear that we fell short in your case.
I’m very concerned to hear about the missed areas and the use of water during your service. This is not the experience we aim to provide, and your feedback is being shared with our team to ensure these issues are addressed moving forward.
We truly value you as part of the Aptive neighborhood, and I would like the opportunity to review your account and service plan directly with you. Please reach out to us at socialmedia@goaptive.com so we can discuss your concerns, address any missed treatments, and work toward a resolution that better reflects the quality and care we stand for.
-Jasmine
Mike texted us beforehand and told us…
Mike texted us beforehand and told us what he was going to do and then sent pictures and explain what he did.
9 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi Julie,
Thank you for taking the time to share your experience! We’re glad to hear that Mike kept you informed before and after your service, and that the photos and explanations helped give you confidence in the work done. At Aptive, we strive to provide thorough, professional, and transparent pest control, and it’s wonderful to know Mike delivered that level of service for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
The technician was fantastic
The technician was fantastic. Very knowledgeable, professional and attentive. He listened to my concerns and made sure I understood what he did to address my problems. I’m very impressed
8 November 2025
Reply from Aptive Pest Control - Milwaukee
Hi Lisa,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional provided knowledgeable, professional, and attentive service, and that he took the time to address your concerns and explain the work performed. At Aptive, we strive to make every visit thorough, clear, and tailored to each customer’s needs, and it’s wonderful to know our team left a positive impression.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, effective pest control for your home.
-Jasmine
Aptive Is A Winner!
Aptive is always on time, always thorough and communicates very well.
31 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Mike,
We’re so glad to hear that our team’s punctuality, thoroughness, and communication have made your experience with Aptive seamless! We strive to provide reliable and attentive service on every visit, and it’s wonderful to know our efforts are making a difference. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
The company gave us a free treatment…
The company gave us a free treatment and this time it killed some of the spiders. There was not much done to address the mice besides moving around the existing traps and refilling one outside. The technician also had a misunderstanding with our neighbor about moving his company car so my neighbor could have more room. It seemed really odd that someone who is trying to win more potential clients for his company would not make a little extra effort to try and deescalate a misunderstanding and present a more professional image to potential clients.
Some of the other past technicians they sent out seemed a little inexperienced and did not have the same results that the last one did. They only agreed to send him out because I called in to complain about their treatments being ineffective and was about to cancel the service because the spider infestation in our basement was still too much.
25 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Jonathan,
Thank you for sharing such detailed feedback about your experience. We’re glad to hear the most recent treatment helped reduce spider activity, but we understand your frustration regarding the mice issue and the interaction with your neighbor. That’s not the level of professionalism or thoroughness we expect from our service professionals. Your experience helps us identify where we can improve, both in training and communication, to ensure each visit meets Aptive’s standards for quality and care.
We’d like the opportunity to review your account and make sure the right follow-up actions are taken to address the rodent concerns and provide the consistent service you should expect from Aptive. Please reach out to us at socialmedia@goaptive.com so we can connect you with a service professional who can help get things back on track. We truly appreciate your patience and for being a part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Tom,
Thank you for your feedback! We’re glad to hear that our team provided a great response and helpful guidance. At Aptive, we strive to deliver attentive service and clear communication so our customers feel confident and supported. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent service
Excellent service. Knowledgeable and helpful. Explained treatment. Ashley was very respectful and took great care of our property.
Thank you!
22 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Russell,
Thank you for sharing your experience! We’re thrilled to hear that Ashley provided knowledgeable, respectful, and helpful service while taking great care of your property. At Aptive, we take pride in delivering effective pest control along with a positive and professional experience for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Conscientious workers
Chris was great as well as the other Aptive tech people that have served us the past couple months. They have been knowledgable, pleasant and conscientious people. Unfortunately he didn’t find the source of the dead animal smell (probably a mouse) in our basement in spite of a sincere effort checking around a very crowded basement.
18 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Dennis,
Thank you for taking the time to share your experience. We’re glad to hear that Chris and our team have been knowledgeable, pleasant, and conscientious while serving your home. We completely understand how frustrating it can be when a source of a problem like a dead animal isn’t immediately found, and we truly appreciate your patience as we worked through it.
If the issue persists, please don’t hesitate to reach out. We’d be happy to revisit your basement and continue looking for a solution to resolve the odor. Thank you for being a valued part of the Aptive neighborhood.
-Jasmine
One of the boxes on the right burm is…
One of the boxes on the right burm is in my neighbors yard. It is a black cylander shape contaner, at least I think it's one of your containers. Please have someone come out and take a look.
Thanks
11 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Diane,
Thank you for bringing this to our attention. We completely understand your concern about the container and want to make sure everything is placed correctly on your property. Please reach out to us at socialmedia@goaptive.com so we can get a service professional scheduled to come back and review the situation as soon as possible.
We appreciate you being a valued part of the Aptive neighborhood!
-Jasmine
Employees willing to engage and discuss…
Employees willing to engage and discuss treatment, treatment is proving effective.
11 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Karl & Weston,
We’re glad to hear that our team has been willing to engage with you and discuss your treatment! At Aptive, we take pride in providing effective pest control while keeping our customers informed every step of the way. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Milwaukee
Hi Karen,
Thank you for your kind words! We’re delighted to hear that our service representatives provided a positive experience for you. At Aptive, we take pride in delivering friendly, professional, and thorough service to every home.
We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to protect your home with the same level of care and attention.
-Jasmine
When I signed up
When I signed up, the salesperson promised the first visit would cover the entire house inside, outside, and the full yard. After three visits, they never once sprayed inside. We continued to have insects after the first two visits, and when I reached out to have someone come out sooner, they told me we had to wait until our next scheduled service.
Each time the workers came, they’d sit out front for 15–30 minutes on their phone, then quickly walk around the house taking pictures. It really seemed like they were just proving they showed up instead of actually treating the property. The “whole yard” coverage that was promised never happened they only sprayed near the foundation.
We were still dealing with bugs and wasps that we were paying to get rid of. I ended up spending around $100–$200 of my own money buying chemicals and treating the yard myself just to get results. It’s unbelievable that the salesperson could talk up how great their service was, only for us to get subpar care and no noticeable improvement. Definitely not worth the money or the frustration.
9 July 2025
Unprompted review
Reply from Aptive Pest Control - Milwaukee
Hi James,
We really appreciate you taking the time to share this feedback. I can completely understand how disappointing it must’ve felt to expect full coverage and not receive the thorough service that was promised. That’s not the experience we want for any of our customers, and I want to make sure we make things right.
Our service professionals are expected to complete detailed treatments that include all areas covered in your plan, so it’s concerning to hear that portions of your home and yard were missed and that your concerns weren’t addressed sooner. We’d love the opportunity to review your account and make sure the right notes and expectations are in place so we can get a reservice scheduled that meets the standard you were promised.
When you have a moment, please reach out to us at socialmedia@goaptive.com so we can look into this right away. Thank you for bringing this to our attention and for being part of the Aptive neighborhood. We truly value your feedback and want to make sure you get the quality and care your home deserves.
-Jasmine
Technicians are responsive
Technicians are courteous and responsive. Communicate well via texting. Treatments are working, especially for earwigs in the basement.
3 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi there,
We’re so glad to hear your treatments have been effective and that our service professionals are communicating clearly and courteously. It’s great to know your earwig issue is under control, that’s exactly the kind of result we aim for. Thank you for being part of the Aptive family and for trusting us to help keep your home protected.
-Jasmine
They only care about signing you up.
After they sign you up, the service seems to get progressively worse over time. The first guy who came out, for the initial application, did a good job. We got a different person the second time and they were in and out really quickly. However, we had no issues with the application. We got another new person for the third application. They were in and out quickly too but this person put Niban right on my wife's raspberry bushes, even though she showed them where they were and told them not to go near them. When she called customer service the first person she spoke to listen to her complaint, but then just hung up on her. She called back and the second person she spoke with listened to her all the way through, and promised somebody would call back, but we haven't heard anything so far and its been 2 days.
1 October 2025
Reply from Aptive Pest Control - Milwaukee
Hi Carter,
Thank you for sharing your experience. We’re very sorry about the issues with your service, especially regarding the product being applied to your wife’s raspberry bushes. This is not the level of care we expect from our service professionals, and we understand how frustrating this must have been.
We also apologize for the trouble you had reaching customer service. Please reach out to us at socialmedia@goaptive.com so we can review your account, address your concerns, and restore your confidence in Aptive. Thank you for being part of the Aptive neighborhood.
-Jasmine
The notification prior to service was…
The notification prior to service was super helpful. I have chickens in my back yard so putting them in their coop prior to service was helpful.
5 September 2025
Reply from Aptive Pest Control - Milwaukee
Hi Terrence,
Thank you for sharing your experience! We’re glad the notification prior to service was helpful and made it easier to keep your chickens safe. At Aptive, we aim to provide thoughtful, convenient service while respecting your property and routines. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
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