Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more
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The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... See more
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The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. However, they have said that if we see any issues with pest... See more
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I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
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Company details
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States
- 13238802994
We overthink pests so you don't have to.
4.5
Excellent
319 reviews
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I hire this company because rats in my…
I hire this company because rats in my attic , they only care about spiders ants and insects, but never work to eliminate rats in the contract I signed specifically express my problems rats , never killed one, just installed boxes and never checked if the got them , definitely I do not recommend this company .
22 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Henry,
Thanks for taking the time to share your experience. I can understand how frustrating this must feel, especially if rats were the main reason you reached out and it doesn’t feel like that concern was properly addressed.
At Aptive, our focus is on protecting homes from spiders, ants, rodents, and other pests, and I’m sorry if there was any confusion about the service provided. It sounds like our communication fell short here, and that’s not the experience we want anyone to have.
We’d like the opportunity to review your account and better understand what happened. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience and see how we can help.
Thank you for giving Aptive a try and for sharing your feedback.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our service professional was punctual, attentive, and efficient while providing a calm and quiet experience. At Aptive, we take pride in delivering thorough, reliable pest protection while making every visit as smooth and stress-free as possible.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!
-Jasmine
They send you pictures of what they have done
They called/texted when they would arrive about 30 minutes prior to arrival. They asked during the phone/text if there were any concerns and outlined what they were planing on doing. Very courteous and always very professional.
20 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Claudia,
Thank you for sharing this feedback. At Aptive, we believe good service starts with clear communication, so it’s great to hear that you received timely calls and texts, had the opportunity to share any concerns, and knew exactly what to expect before the visit even began. We’re glad our service professional made the experience feel courteous and professional from start to finish. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate your trust.
-Jasmine
I always get a call beforehand
I always get a call beforehand. Let me know when they will arrive. My tech. This time was Tristan. He did so and asked if there were any problems did the service very kind courteous would recommend to anybody who asked.
16 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Jack,
Thank you for taking the time to share this and for choosing Aptive. We’re really glad to hear the advance call helped you feel prepared and that Tristan took the time to check in about any concerns before getting started. His kind and courteous approach is exactly what we hope every service professional brings to each visit. We appreciate you being part of the Aptive neighborhood and recommending us to others, that means a lot to our team.
-Jasmine
Nicholas did a great job
Nicholas let me know before he arrived. He did a thorough job of sweeping and spraying everywhere.
6 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Katie,
Thank you for sharing your feedback! We’re glad to hear that Nicholas communicated before his visit and provided a thorough service, covering all areas with care. At Aptive, we strive to deliver reliable, detailed service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Not Satisfied with the Level of Service
Unfortunately, the technician did not fully spray the exterior of my home. The technician stated that the gate was locked and, therefore, the work could not be completed. However, the gate was not locked. It appears that the technician did not attempt to open the gate, as it would have opened if tried.
As a result, I am being invoiced for work that was reported as completed but was not fully performed to my satisfaction. I am requesting that this matter be reviewed and that the invoice be adjusted accordingly, or that the incomplete portion of the service be rescheduled and completed.
9 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Deborah,
Thank you for taking the time to share this feedback. We can understand how frustrating it would be to learn that part of your exterior service may not have been completed as expected, especially when it comes to access issues like a gate.
At Aptive, our goal is to provide thorough and transparent service every visit, and we take concerns like this seriously. We’d appreciate the opportunity to review what happened during your service, including the notes from the service professional, and make sure this is handled appropriately. Whether that means adjusting the invoice or scheduling a return visit to complete the missed portion of the service, we want to make sure you’re taken care of and that this doesn’t happen again.
Please reach out to us at socialmedia@goaptive.com so we can look into this further and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to make this right.
-Jasmine
The service gentleman was very pleasant…
The service gentleman was very pleasant and listen to any issues we had with the service. He completed everything very quickly, and we are pleased with his performance. Thank you for a good response.
15 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Don,
Thank you for sharing your experience! We’re glad to hear that our Aptive service professional was pleasant, attentive to your concerns, and efficient in completing the service. Providing thorough, responsive, and personable service is always our goal, and it’s wonderful to know that was reflected in your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Dionne,
Thank you for sharing your feedback! We’re glad to hear that your service experience was great. At Aptive, we strive to provide reliable, thorough, and caring pest control for every home, and it’s wonderful to know our team delivered that for you.
We truly appreciate you choosing Aptive and being part of our community. Your trust and feedback mean a lot to us, and we’re always here for any future needs.
-Jasmine
Very thorough and great communication
9 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Teresa,
Thank you for sharing your feedback! We’re glad to hear that our team provided thorough service and kept you well informed. At Aptive, clear communication and attention to detail are priorities, and it’s wonderful to know our efforts made a difference for you.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the high-quality, reliable service you’ve come to expect.
-Jasmine
On Time and courteous
On Time and courteous. Agent was attentive and asked all the correct questions and efficient. thank you!
9 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Armando,
We’re glad to hear that our service professional was on time, courteous, and attentive during your visit. At Aptive, we take pride in providing efficient, thorough, and thoughtful service that addresses our neighbors’ needs. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Aptive covers a wide range of pests…
Aptive covers a wide range of pests with variant methods. They are thorough each visit as well as responsive in-between.
6 January 2026
Reply from Aptive Pest Control - Los Angeles
Hi Sharon,
Thank you for sharing your experience! We’re glad to hear our team provides thorough service on every visit and is responsive whenever you need us. Using a variety of methods to address different pests is part of how we aim to keep your home safe and comfortable, and it’s wonderful to know it’s making a difference for you.
We appreciate you choosing Aptive and for trusting us to protect your home.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi there,
Thank you for your feedback! We’re glad to hear our communication has met your expectations, as keeping our customers informed is a top priority at Aptive.
We appreciate you choosing Aptive and trusting us to help protect your home.
-Jasmine
Aptive has done a great job
Aptive has done a great job. They are very responsive and work with me on little details. I havent had pest problems since hiring them.
8 November 2025
Reply from Aptive Pest Control - Los Angeles
Hi Charles,
Thank you for sharing your experience! We’re thrilled to hear that our team has been responsive and attentive to the little details that matter to you. At Aptive, making sure your home stays protected and providing a personalized, reliable service is what we strive for every day.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Gotta be home to make sure service is correct
If they show up and Im here everything gets done appropriately. Because I get different techs every time I have to show them around. If I weren't here they would never find all the bait traps because they aren't familiar with the property.
23 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi John,
Thank you for sharing your feedback. We understand how frustrating it can be to have to guide different service professionals around your property each visit. At Aptive, we aim to provide consistent, thorough service, and it’s clear we fell short in making sure every visit is seamless, even when you’re not available.
We appreciate you recognizing the care our service professionals take when you’re present, and your comments help us identify ways to improve familiarity with each property. We value you as part of the Aptive community and hope to make future visits more efficient and effective for you.
-Jasmine
Reply from Aptive Pest Control - Los Angeles
Hi Kim,
Thank you for sharing your feedback! We’re glad to hear that our communication met your expectations. At Aptive, we strive to keep our customers informed and supported throughout every visit, and it’s wonderful to know this was reflected in your experience. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
Excellent service!
Excellent service and communication by the technician. Good value for the service they provide. I’m very pleased with my experience with them.
19 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi Evan,
Thank you for sharing your experience. We’re so glad to hear you were pleased with both the service and communication from your Aptive service professional, and that you felt the value of the program matched the care provided. Clear communication and dependable service are important to us, so it’s great to know those stood out during your visit.
We truly appreciate you choosing Aptive and trusting us with your home. Thanks for being part of the Aptive neighborhood, we look forward to continuing to provide you with a great experience.
-Jasmine
He came to the door and introduced…
He came to the door and introduced himself and asked if there was anything we needed extra. He did his job professionally and efficiently.
16 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi Larry,
Thank you for sharing your experience! We’re thrilled to hear that our service professional made such a positive impression and was able to provide efficient and professional service while checking in on your needs. At Aptive, we take pride in making sure every visit is thorough, friendly, and tailored to our customers. We truly appreciate you choosing Aptive and for letting us be part of keeping your home protected.
-Jasmine
Gerardo was the most recent technician…
Gerardo was the most recent technician assigned. He did a great job checking for pests.
23 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi there,
We’re thrilled to hear that Gerardo provided a thorough and attentive visit! At Aptive, our service professionals take pride in ensuring every home is carefully inspected and protected. Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
Friendly and helpful
Love being able to schedule visits when we need them.
Friendly and helpful!
9 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi Katherine,
Thank you for the kind feedback. We’re happy to hear that the flexibility in scheduling has been helpful and that our team made the experience a friendly one. At Aptive, we want service to fit your needs, not the other way around, so it’s great to know that’s coming through. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
A 10 out of 10 for my most recent…
A 10 out of 10 for my most recent treatment. He was totally professional and thorough.
19 December 2025
Reply from Aptive Pest Control - Los Angeles
Hi Richard,
Thank you for sharing your feedback. I’m thrilled to hear that your most recent treatment was a 10 out of 10 and that our service professional provided professional and thorough service.
At Aptive, we strive to deliver attentive, high-quality service at every visit, and it’s wonderful to know our efforts made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
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