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Aptive Pest Control - Los Angeles Reviews 

319
TrustScore 4.5 out of 5

4.5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more

Company replied

Rated 4 out of 5 stars

The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... See more

Company replied

Rated 4 out of 5 stars

The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. However, they have said that if we see any issues with pest... See more

Company replied

Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

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4.5

All reviews

(319)

26,314 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, the tech even showed up on a rainy day.

17 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jennifer,

Thank you for taking the time to share your experience. We’re glad to hear you received great service, and it’s especially encouraging to know our service professional went the extra mile to show up even on a rainy day.

At Aptive, we know pests don’t take a break for the weather, and neither do we when it comes to protecting your home. We truly appreciate you choosing us and trusting our team to deliver reliable, thorough service no matter the conditions.

-Jasmine

Rated 5 out of 5 stars

Very Professional

It is doing all that it promised to do in a professional and proficient manner

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Michael,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has delivered on our promises in such a professional and proficient way.

Providing reliable, high-quality service is at the heart of what we do, and feedback like yours lets us know we’re meeting that goal. Thank you for trusting Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your feedback! We’re glad to hear that the photos provided of your service were helpful and informative. At Aptive, we take pride in keeping our customers informed and providing thorough, transparent service for every home and yard we protect.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Tristan did a great job

13 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Stephen,

Thank you for sharing your experience! We’re thrilled to hear that Tristan did a great job. At Aptive, we take pride in having service professionals who are thorough, reliable, and attentive to every home and yard we protect.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.

-Jasmine

Rated 5 out of 5 stars

Nicholas was our technician and he did…

Nicholas was our technician and he did an amazing job! Great customer service and very willing to answer any questions I had on the product

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Nick,

Thank you for sharing your experience! We’re thrilled to hear that Nicholas provided excellent service and took the time to answer all of your questions. At Aptive, we strive to make every visit informative and stress-free, so it’s wonderful to know that reflected in your experience.

We appreciate you choosing Aptive and look forward to keeping your home protected!

-Jasmine

Rated 5 out of 5 stars

Tristan was very friendly and…

Tristan was very friendly and considerate of my needs. He took pictures of his work and let me know when the work was completed.

11 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Patty,

Thank you for sharing your experience! We’re thrilled to hear that Tristan provided friendly and attentive service, taking the time to document his work and keep you informed throughout the process. At Aptive, we strive to make every visit thorough, transparent, and tailored to your needs.

We appreciate you choosing Aptive and look forward to keeping your home and yard protected!

-Jasmine

Rated 5 out of 5 stars

2 thumbs up !!!!!

Our service technician, Kenneth, is the greatest! He is efficient and addresses our problems promptly. I think it is a good idea to have the same technician come each time because they are familiar with our situation.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Janice,

Thank you so much for sharing this kind feedback. We love hearing that Kenneth has made such a positive impact through his efficiency, prompt attention to your concerns, and the familiarity he brings to each visit. Having a consistent Aptive service professional who understands your home and needs can truly make a difference, and we’re glad that’s been your experience.

We truly appreciate you choosing Aptive and being part of our community. Your support means a lot to our team, and we look forward to continuing to provide the reliable, personalized care you deserve.

-Jasmine

Rated 5 out of 5 stars

the representative was out standing

the representative was out standing. he explained what he was doing and how the agents he was using work.

9 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Richard,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided outstanding service and took the time to explain both the process and how the treatments work. Clear communication and educating our customers are important parts of the Aptive experience, and it’s wonderful to know that came through during your visit.

We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to our team, and we look forward to continuing to provide reliable, knowledgeable service for your home.

-Jasmine

Rated 5 out of 5 stars

Courteous

Courteous, good communication and thorough inspection and treatment of the house.

10 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your feedback! We’re glad to hear that our team provided courteous service, clear communication, and a thorough inspection and treatment of your home. Delivering attentive, reliable care is exactly what our Aptive team strives for with every visit.

We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot to our team, and we look forward to continuing to provide service you can count on.

-Jasmine

Rated 5 out of 5 stars

Excellent service by excellent team

What I appreciate is the message telling me when the technician is scheduled to arrive, then the face to face chat where the technician ask about any issues or infestations that I may have noticed and need taken care of, and finally the comprehensive review once the treatment is done.

31 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Rob,

Thank you for sharing your experience! We’re so glad to hear that our scheduling alerts, face-to-face check-ins, and comprehensive post-treatment reviews made a difference for you. Providing clear communication and thorough service is exactly what we strive for at Aptive, and it’s wonderful to know that our approach has given you confidence in the care we provide. We truly appreciate you choosing Aptive to protect your home!

-Jasmine

Rated 5 out of 5 stars

Ralph has great customer service and…

Ralph has great customer service and knowledgeable of his job. hope you stick to this route.

30 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Charlie,

Thank you for sharing your feedback! We’re thrilled to hear that Ralph provided great customer service and demonstrated strong knowledge in his work. Our goal at Aptive is always to deliver reliable, professional, and attentive service, and it’s wonderful to know that Ralph is exemplifying that. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

great customer service

great customer service. Always letting you know when they are coming and asking for any additional concerns

6 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Patrick,

Thank you for sharing your experience! We’re so glad to hear that our team’s communication and attentiveness have made a positive impact. Keeping our customers informed and addressing any concerns is exactly what we strive for at Aptive, and it means a lot to know it’s appreciated. We truly value you trusting Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

Paul was very thorough in his service

Paul was very thorough in his service. He even caught the white flies on my plants. He is always a pleasure to talk to and addresses any concerns that I have.

5 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Tami,

Thank you for sharing your feedback! We’re thrilled to hear that Paul was thorough, attentive, and even caught the white flies on your plants. It’s wonderful to know he makes each visit a positive experience while addressing all of your concerns. Providing knowledgeable, personable service like this is exactly what we strive for at Aptive, and we truly appreciate you trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars

Bravo Zulu to Aptive tech Daniel

Aptive tech Daniel arrived early so I could go over any problem areas. He listened and took care of all the problem areas in a very efficient and timely manner.

1 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Maximo,

Thank you for taking the time to share your experience. It’s great to hear that Daniel arrived early to make sure he could review any concerns with you and that he listened carefully while addressing each problem area efficiently. That kind of attentiveness and respect for your time is exactly what we strive to provide at Aptive.

We truly appreciate you choosing Aptive to care for your home and are grateful for the opportunity to serve you. Your feedback means a lot, and we’ll be sure Daniel receives the recognition for a job well done.

-Jasmine

Rated 4 out of 5 stars

great notifcations

great notifcations

4 February 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Michael,

Thank you for the feedback. We’re glad to hear the notifications have been helpful. Clear and timely communication is an important part of the experience at Aptive, and it’s great to know that’s coming through on your end. We appreciate you choosing Aptive and allowing us to take care of your home.

-Jasmine

Rated 5 out of 5 stars

Bermax Ave

Company always provides a superior service experience.

27 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Sheila,

Thank you for the kind words. Hearing that Aptive consistently delivers a superior service experience means a great deal to our team. We work hard to make each visit smooth, effective, and respectful of your home, so it’s rewarding to know that’s been your experience. We truly appreciate you choosing Aptive and being part of the Aptive community.

-Jasmine

Rated 1 out of 5 stars

You have ask me to give a review and…

You have ask me to give a review and scored you for your recent service not for the service it was for if I would recommend anyone I said no only because I need service more often than what you per vide me with a service agent called me the next day I explained the situation and was supposed to have called me back on trying to get service more offern but never did so I’m most likely going to cancel the service I’m tired of broken promises

20 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Ray,

Thank you for taking the time to explain this. I can understand why you’d feel frustrated after clearly sharing your needs and then not receiving the follow-up you were told to expect. When someone takes the time to explain what they’re dealing with, they deserve a response, and it’s disappointing when that doesn’t happen.

At Aptive, we want our service plans to align with what’s actually needed at your home, and we also want to be reliable in our communication. Missing a promised call back is not the experience we want to deliver, and your feedback is important in helping us address that.

We’d really appreciate the opportunity to reconnect, review your service frequency, and discuss options that may better fit what you’re looking for. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can make sure this is followed up on properly and that you’re not left feeling unheard.

Thank you for sharing your experience and for being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

My technician was very thorough

My technician was very courteous, helpful and knowledgeable, and thorough. Overall a good experience.

30 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Alexander,

Thank you for sharing your experience. We’re thrilled to hear that your service professional provided courteous, helpful, and knowledgeable service, and that the visit was thorough. Providing a positive and effective service experience is exactly what we strive for at Aptive.

We truly appreciate you as part of the Aptive neighborhood and look forward to continuing to deliver reliable, high-quality service for your home.

-Jasmine

Rated 5 out of 5 stars

Jesus does a great job and is very…

Jesus does a great job and is very thorough, professional and informative. He sends photos when finished and is very efficient.

28 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jennifer,

Thank you for sharing your experience! We’re thrilled to hear that Jesus is thorough, professional, and informative, and that his efficiency and photos give you confidence in the work completed. At Aptive, we strive to provide service that is clear, reliable, and thorough, and it’s wonderful to know that Jesus consistently delivers that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team, and we’ll be sure to share them with Jesus.

-Jasmine

Rated 5 out of 5 stars

Excellent service

Excellent service, he was very attentive to areas where bugs are. and cleaned out the areas under the eaves where the cobwebs are. and sprayed around the house.

18 January 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Douglas,

Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional was attentive to the areas of concern and took the time to thoroughly treat and clean around your home. At Aptive, we take pride in providing detailed and effective pest protection, and it’s wonderful to know our efforts made a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your kind words mean a lot to our team!

-Jasmine

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