Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more
Company replied

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Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... See more
Company replied
The technicians providing the services are very efficient, and attentive to details. Friendly and pleasant to work with. Not so good on scheduling issues however. Sometimes just de use to come with... See more
Company replied
The technician’s are excellent. I am not happy with the fact that they don’t come monthly..considering they are here for 15 minutes or so. However, they have said that if we see any issues with pest... See more
Company replied
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more
Company replied
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

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Reply from Aptive Pest Control - Los Angeles
It is doing all that it promised to do in a professional and proficient manner

Reply from Aptive Pest Control - Los Angeles
Nicholas was our technician and he did an amazing job! Great customer service and very willing to answer any questions I had on the product

Reply from Aptive Pest Control - Los Angeles
Tristan was very friendly and considerate of my needs. He took pictures of his work and let me know when the work was completed.

Reply from Aptive Pest Control - Los Angeles
Our service technician, Kenneth, is the greatest! He is efficient and addresses our problems promptly. I think it is a good idea to have the same technician come each time because they are familiar with our situation.

Reply from Aptive Pest Control - Los Angeles
the representative was out standing. he explained what he was doing and how the agents he was using work.

Reply from Aptive Pest Control - Los Angeles
Courteous, good communication and thorough inspection and treatment of the house.

Reply from Aptive Pest Control - Los Angeles
What I appreciate is the message telling me when the technician is scheduled to arrive, then the face to face chat where the technician ask about any issues or infestations that I may have noticed and need taken care of, and finally the comprehensive review once the treatment is done.

Reply from Aptive Pest Control - Los Angeles
Ralph has great customer service and knowledgeable of his job. hope you stick to this route.

Reply from Aptive Pest Control - Los Angeles
great customer service. Always letting you know when they are coming and asking for any additional concerns

Reply from Aptive Pest Control - Los Angeles
Paul was very thorough in his service. He even caught the white flies on my plants. He is always a pleasure to talk to and addresses any concerns that I have.

Reply from Aptive Pest Control - Los Angeles
Aptive tech Daniel arrived early so I could go over any problem areas. He listened and took care of all the problem areas in a very efficient and timely manner.

Reply from Aptive Pest Control - Los Angeles

Reply from Aptive Pest Control - Los Angeles
You have ask me to give a review and scored you for your recent service not for the service it was for if I would recommend anyone I said no only because I need service more often than what you per vide me with a service agent called me the next day I explained the situation and was supposed to have called me back on trying to get service more offern but never did so I’m most likely going to cancel the service I’m tired of broken promises

Reply from Aptive Pest Control - Los Angeles
My technician was very courteous, helpful and knowledgeable, and thorough. Overall a good experience.

Reply from Aptive Pest Control - Los Angeles
Jesus does a great job and is very thorough, professional and informative. He sends photos when finished and is very efficient.

Reply from Aptive Pest Control - Los Angeles
Excellent service, he was very attentive to areas where bugs are. and cleaned out the areas under the eaves where the cobwebs are. and sprayed around the house.

Reply from Aptive Pest Control - Los Angeles
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