New agent, Marrisa, stopped by after advising us other pending service and introduced herself. She asked for and specific needs or issues. Provided service for this month and showed pictures of... See more
Company replied

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New agent, Marrisa, stopped by after advising us other pending service and introduced herself. She asked for and specific needs or issues. Provided service for this month and showed pictures of... See more
Company replied
Absolutely horrible communication. My appointment was rescheduled for later in the week without reaching out to me if that time would work. When the tech came and the gate was locked, he didn't call o... See more
Company replied
Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... See more
Company replied
Friendly, professional service. Technician was knowledgable as well. He took great care to provide post-treatment instructions and treated our property with great respect. As we are new, to Aptive, he... See more
Company replied
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
7801 North Lamar, Suite E182, 78752, Austin, TX, United States

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Reply from Aptive Pest Control - Austin
Terrance is great! Does a thorough job and is very courteous. Looking forward to his next visit.

Reply from Aptive Pest Control - Austin
Top notch service with friendly and knowledgeable technicians. Haven’t had an insect problem since starting their regular treatments over two years ago.

Reply from Aptive Pest Control - Austin
I’ve used them for years because of their excellent service and well trained technicians.

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin
Richard with Aptive Pest did a wonderful job! He is so thorough & friendly.

Reply from Aptive Pest Control - Austin
Always good service. They are interactive with the clients to ensure places that need treatment receive them

Reply from Aptive Pest Control - Austin
The service person texted me 30 minutes before the scheduled appointment. Arrived on time. Inquired about any specific issues or concerns.
Was friendly an courteous. Performed the service efficiently and successfully and sent photos outside to show the work completed.

Reply from Aptive Pest Control - Austin
Excellent communication about appointment times, reminders pre-arrival, etc. Tech always lets me know what they're doing and why, and recaps everything done during a visit. Excellent service all around.

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin
This is the best pest control the sale man was so helpful

Reply from Aptive Pest Control - Austin
Associate sent text before arrival offering indoor service and sent pics of areas treated. Prompt and courteous.

Reply from Aptive Pest Control - Austin
The tech was very professional and customer service was very helpful

Reply from Aptive Pest Control - Austin

Reply from Aptive Pest Control - Austin
Schedule Wyatt for my next appointment in February. He did a great job. Highly recommend him.

Reply from Aptive Pest Control - Austin
I ask the technician to really pay attention to ant beds in the flower beds but he missed them. He was only at our house for less than 20 minutes to do inside & outside. The worst service from Aptive ever. Usually the other technicians do a thorough job. Still seeing ants in the yard.

Reply from Aptive Pest Control - Austin
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