Appliance Centre Reviews 

5,918
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the helpfulness and efficiency of the staff from initial contact to delivery. Many people appreciate the competitive pricing, often finding better deals than elsewhere, along with prompt and well-communicated delivery services. Reviewers also praise the delivery drivers for their politeness, care, and helpfulness, often providing updates and ensuring safe placement of products. However, some customers also noted issues with delivery, including unexpected delays, rescheduled dates without notification, or complete cancellations. A few other people also felt that delivery personnel were occasionally unhelpful, refused to move items beyond the entrance, or arrived as a single person for a two-person job.

What people talk about most

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting helpful and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent, quick,... See more

Product

Customers had positive experiences with product, often praising the wide range of products available to suit... See more

Price

Reviewers highlight positive aspects of price, with many customers finding competitive and good deals on... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more

Rated 5 out of 5 stars

Received our Rangemaster Elise within 3 days of placing the order. Could have taken delivery sooner if wanted. Great delivery guys. Great price and great after care. Had a small issue which was de... See more

Rated 5 out of 5 stars

After doing much research I found this company to be cheaper than other companies for the appliance I wanted. Their website was easy to negotiate as was their payment page. Would use this company... See more

Rated 5 out of 5 stars

Extremely efficient service. I found this company via the web and was pleased to see a contact telephone number. The phone answered immediately by Mason who explained everything in detail. Very thor... See more


Company details

  1. Appliance Store
  2. Electronics Store

Written by the company

The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,918)

379 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient company

Very efficient company, our appliance arrived safely.

Phoned and ordered appliance and clear informative instructions given
No problems at all, phone calls answered quickly and efficiently Would definitely use them again should the need arise.

25 March 2026
Rated 1 out of 5 stars

Not at all happy.

I was offered a choice of delivery dates. I took the chosen day off and scheduled an electrician to fit my new cooker the following day. The delivery did not turn up. After waiting in the house all day, and having given up hope I checked tracking to find that the delivery date had been changed without notification.

19 March 2026
Rated 5 out of 5 stars

The process of ordering was smooth

The process of ordering was smooth. The price competitive, and the delivery was within the time promised. The dish washer operates very well as expected. Excellent and professional service.

11 March 2026
Rated 5 out of 5 stars

Very pleased

The website was very easy to use and the product turned up when they said it would. Very happy with price and service, so I will look on your site again if I need anything in the future. Thank you

16 March 2026

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