AnyVan Reviews 191,153

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the efficient delivery service, noting that drivers often keep in constant contact and arrive on time. The booking process is also often described as easy and straightforward, with many consumers finding it simple to arrange their needs. However, some customers also noted issues with pricing, with a few people mentioning unexpected additional costs or feeling that the initial quotes were ambiguous. Some reviewers were not happy with the service, citing instances of late arrivals, damaged property, or drivers being unprepared for the job requirements, leading to rebooking and extra charges.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff. Many reviewers highlight the professionalism, helpfulness, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the punctuality... See more

Price

Users describe ambiguous interactions with price. Many customers found the pricing competitive, reasonable,... See more

Booking process

Reviewers highlight positive aspects of the booking process, often finding it easy and convenient, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT ******** From arranging to have my furniture and grandfather clock collected by ANY VAN, all went like 'CLOCKWORK' Excellent men, they managed to load the heavy housekeepers cup... See more

Rated 5 out of 5 stars

They were just superb and offer the highest quality of service. They were able to accommodate my needs despite my late booking. Their personnel, both in the office/call centres and their men on t... See more

Rated 5 out of 5 stars

Very empathetic and have received periodic updates about the driver visit and tentative window. On the day of move, dynamic tracking and the actual time of driver will be coming helped us a lot to... See more

Rated 5 out of 5 stars

The website was really easy to use allowing me to enter the pick up point destination and then choose a date. Once it was all booked, they kept in touch with regards to arrival times et cetera. The dr... See more


Company details

  1. Shipping Company
  2. Courier Service
  3. Moving and Storage Service
  4. Moving Company
  5. Piano Moving Service

About AnyVan

Written by the company

AnyVan makes moving anything, anywhere easier and more affordable by connecting customers with trusted moving teams. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

We'll match you with a vetted moving team making trips in the area to make moving hassle-free, and will help you save you money and wasted miles.

Get an instant quote and you could save up to 40% on your move!

Visit our website Contact our team

AnyVan

Written by the company

Trusted moving experts
Our highly experienced teams have over 3 million moves under their (seat) belts, so you know you're in safe hands.
Unbeatable prices
Save up to 40% on your move when you book with AnyVan. If you find a better like-for-like quote, we'll beat it.
Teams nationwide
With the largest network of movers in the UK, we'll have a team near you to help on almost any date.
Peace of mind
Our brilliant customer service team is on hand every step of the way, and we offer £50k complimentary fire and theft cover on all moves (see T&Cs).
Flexible booking
Plans change, we get it. You can edit or cancel your booking up to 48 hours before you move, with nothing to pay up to 72 hours beforehand.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

191K reviews

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Rated 1 out of 5 stars

To begin with the quoted pricing is…£390

To begin with the quoted pricing is comparison to the other vendors is phenomenal. But the catch is that the AnyVan executives would relentlessly try to find mistakes during the shifting such as weight of the boxes, size, the distance from the elevator, the parking location and more. They charge you hundreds of pounds extra during the moving citing new reasons.
This has unfortunately been a bitter sweet experience..

27 April 2026
Unprompted review
AnyVan logo

Reply from AnyVan

Hi Pradeep,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. To assist in reviewing your case and resolving your concerns, could you please provide the booking reference number? This will help us look into the details and address the situation properly.

We appreciate your patience and look forward to resolving this for you.

Kind regards,
Emma

Rated 5 out of 5 stars

Convenient and efficient

Excellent service with fast communication throughout through WhatsApp. The driver was excellent and not having to coordinate picking up a van myself was so easy. I would definitely recommend this service to anyone.

28 April 2026
Rated 1 out of 5 stars

Arranged to have my car collected and the didn’t even come

Arranged to have my car collected and delivered, paid for the service, email confirmed my booking with a 8am to 6pm collection time but also stated at 1pm the day before collection I will get an email with my timeslot and driver tracking, it never came, I contacted them on WhatsApp as they suggest to be told the route has not been sorted and I will know at 8am day of collection, that never came either after another WhatsApp chat I was told they hadn’t allocated a driver yet and I will be told as soon as they do, by midday no contact so I rang them to be told they still don’t have a driver and it might not be today, even though they offered this day to me on their website and took my money. I lost a days wages as I’m self employed, the embarrassment of contacting the company the car was being delivered to and explaining why they wouldn’t be receiving it as arranged and any financial implications that might incite and all anyvan said was “we are not liable for any costs incurred if we don’t for fill the contract” that I have paid for in advance. They’ve just messaged me no at 10 minutes to 5 pm to tell me they can’t do it today but maybe in 7 days time, won’t use them again and don’t recommend them.

28 April 2026
Unprompted review
AnyVan logo

Reply from AnyVan

Hi Barry,

Thank you for sharing your feedback, and I’m sorry to hear about your experience. To assist in reviewing your case and resolving your concerns, could you please provide the booking reference number? This will help us look into the details and address the situation properly.

We appreciate your patience and look forward to resolving this for you.

Kind regards,
Emma

Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the service. Really communicative and attentive! They not only delivered my couch but also put the legs on it when they found out I didn’t have a drill! So appreciated- will be using again!

25 April 2026

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