AnyVan Reviews 191,145

Just made the whole experience simple from start to finish they couldn't have been more helpful.

Avoid this company at all costs.

It's the second time I have used them in 6-8 months and I have. The first time was ok due to a kind and helpful driver.

The second time that I have just experienced a few days ago will lead me to never use this company again.

2 rude, ignorant representatives turned up yesterday, 1 was constantly on his phone, dragging our items without care. They dirtied and damaged a lot of our furniture.

The worst part is more than 50% of the volume of the booking was for a 4 seater sofa. They made no attempt to actually move it as they were too weak to and in the only attempt they did make, they damaged an expensive sofa.

The sofa still needs to be moved, I have had to pay a different company as Anyvan denied to help at all. They also told me I would have to make a separate booking.

They are a disgraceful ponzi scheme with terrible customer service.

Lots of reviews say anyone with a van, that couldn't be more true.

They are devoid or professionalism and without integrity.

Communicated very well, regularly updated and punctual.

The driver was very pleasant and communication was exceptional. The pick up and drop off were very punctual.

Excellent moving team- friendly and professional.

Sam was great really great service excellent care was taken, he was punctual, quick and professional.

First time I've used AnyVan and overall the experience was good.

Good service . Booked Friday for a Sunday which was really good .
Arrived on time and kept in touch . All went very smoothly .
Would recommend

Thank you! I was quite worried as I hadn't worked with Any Van before, but all went smoothly and communication was very good. I was able to contact the driver when needed.

★☆☆☆☆ I rarely leave negative reviews, but I feel a duty to warn others.

Our experience was nothing short of a disaster from start to finish. The chaos began the day before our move when we received an alert suggesting they were on their way — a full day early. A worrying sign of things to come.

On moving day itself, they then informed us they would be arriving 4 hours later than originally agreed. On moving day. When every minute counts and a chain of people, plans and logistics depend on you.

When they finally turned up, it was immediately clear something was very wrong. The van was tiny — wholly inadequate for a house move — and it was apparent the team had little to no experience of what they'd taken on. We watched with growing dread as it became obvious they couldn't manage the job.

Then, without a word of warning, explanation or apology, they simply drove off. They left us completely stranded on the most stressful day of our lives, with no communication whatsoever. The silence was breathtaking.

What followed made it even worse. Customer service refused to call us, leaving us to chase frantically for a resolution that took hours to reach — hours we simply didn't have on moving day.

We were utterly let down at every single stage. Avoid at all costs.

I recently needed to use Anyvan to deliver and collect my vehicle from a garage. Both drivers Keith and Esmaeel were outstanding, very polite, courteous, and very professional. They were also extremely careful with my car.

Both enjoyed working for the company and I feel They really are good assets to AnyVan. The care and diligence was exceptional.

Thankyou. to Keith, Esmaeel, and AnyVan for faultless transportation, delivery and service.

To begin with the quoted pricing is comparison to the other vendors is phenomenal. But the catch is that the AnyVan executives would relentlessly try to find mistakes during the shifting such as weight of the boxes, size, the distance from the elevator, the parking location and more. They charge you hundreds of pounds extra during the moving citing new reasons.
This has unfortunately been a bitter sweet experience..

I was able to track my collection and delivery throughout the day right up to delivery. The driver was excellent, he was polite, helpful and considerate, 100% to him.

Thank you for the quick efficient service

Excellent service. Kept informed at all times. Would use again without doubt. 100% recommended.

Great removals and delivery of furniture. Excellent service

The driver / movers was excellent - highly recommend Gabriel!!!

Good service