AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,176)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We had a super king mattress paid…

We had a super king mattress paid extra £6 and £10 for a second person to lift you thurn up with one person who refused to lift it on his so I had to help him with it so I think you short changed me so I will not use you again

10 February 2026
AnyJunk logo

Reply from AnyJunk

Hi Graham, I have tried to give you a call to discuss this review and the service you received. If you can please give me a call back when you get chance it would be much appreciated - 020 7819 9000 (Danika)

Rated 5 out of 5 stars

The first meeting you have is the…

The first meeting you have is the lovely lady on the telephone . She knows her job, has a gpod clear voice and a very pleasant manner . The men who come are equally efficient equally polite and helpful. I would recommend this firm to anyone .

28 January 2026
Rated 5 out of 5 stars

Second time I have used this company

Second time I have used this company, first time I got money back because amount of rubbish was less than I booked for. Second time best price for sofa removal and they collected without me having to take a day off work. If I ever need rubbish removal again this is my go to company.

23 January 2026

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