AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,176)

331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient! I had a large amount of rubbish after an ASHP installation. They cleaned up the backyard nicely and kept me informed via messages and email. I received pictures via email, which I really appreciated given the fact that I was not home during the collection.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish. Used them to get rid of an old riser recliner chair. Gave me an immediate quote which seemed reasonable and then once I was ready (had to wait on a new chair being delivered first), I called them back, they organised a very quick collection, great comms, let me know when they were in the vicinity, two strong young lads made light work of the chair from one flight up er voila , it was gone, just like that. Would definitely recommend . They didn’t ask for a review but I was so impressed with their professionalism I wanted to leave one. Will definitely use them again.

25 February 2026
Unprompted review
Rated 4 out of 5 stars

Two man job

Company should have sent two guys to move a mattress from the bedroom as I had paid the extra fee. However, the one guy they sent did a great job on his own.

24 February 2026
Rated 5 out of 5 stars

Exceptional service

Simple online booking process. Received phone updates on day of collection. The two fellas were so polite and helpful even checking if they could enter the property with their footwear on

26 February 2026
Rated 5 out of 5 stars

Helpful and reliable team, great service and transparent pricing

I'd used AnyJunk once before several years ago and had a really positive experience, which is why I came back to them this time too. Once again the service was excellent! At the office Manesha and Jennifer were really helpful with helping me make my booking - estimating size and then fine-tuning the options for collection slots as my schedule firmed up. And on the day the crew gave me advance notice they were on the way, arrived punctually, worked quickly and effectively to collect the pieces, and left the space clear afterwards (no litter or debris). I also really appreciated how they only charged for what was collected and immediately refunded the extra I had paid without me having to ask.

18 February 2026
Rated 5 out of 5 stars

Great experience

Had booked the afternoon slot, but the lads turned up a bit early - which really wasn’t a problem.
The lads were quick, and very polite and friendly. Would really recommend this company.

25 February 2026
Rated 5 out of 5 stars

Smooth Operators

Plenty of warning before arrival to move settee; friendly and considerate staff - swift removal with no damage whatsoever. What more could anyone ask for; I would highly recommend this team.

25 February 2026

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