AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,176)

331 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, Easy & Professional

AnyJunk made it really easy for me to clear my dad's old storage unit when he passed away. Maryam at their office was friendly & very helpful and always easy to get in contact with.

I was able to book a slot at short notice, and they send email updates & vehicle tracking. The team who arrived with the van were quick & professional and got rid of all my boxes & furniture without any fuss.

I'd definitely use them again & am really pleased with how easy they made the task of clearing things out for me at a difficult time.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

We were given plenty of notification by email of their arrival, even with photos of the operatives. We had a heavy three-piece suite to remove, and they managed to shift it quickly and efficiently

15 January 2026
Rated 4 out of 5 stars

My Wife and I Were Generally Very Happy With AnyJunk

AnyJunk was helpful at every stage from booking and collection but we didn't receive any notice of their arrival and they were early which did catch us out but was good for us. We did receive an email with the photographs of the two guys who came yo collect our old furniture but we didn't (as much my fault as theirs perhaps) until after the collection.

13 January 2026
Rated 5 out of 5 stars

Specialist removal

Email to confirm details. followed by phone call from co ordinator to check pick up contents and any changes, text and then phone call to confirm time slot and then on way. Collection was on time and only took a few minutes to load bulky items So a great service, helpful staff, honest opinion on best method for removals and a reasonable price for a specialist removal job. Couldn't really have asked for more.

13 January 2026
Rated 1 out of 5 stars

Picked only 2 Mattress

What a waste, of time and money. I waited for 13 days to collect 5 x Mattresses and they picked only 2 as they said it is in their term and conditions, If that is the case then why they let us book 5 online. Now they can't refund any amount neither can pick something else. Rip offs.

6 January 2026
Unprompted review
AnyJunk logo

Reply from AnyJunk

Good afternoon. Thank you for the feedback. I have called today and left a voice message. If you could please contact us on 020 7819 9000 or please email at enquiries@anyjunk.co.uk so we can try and assist with your query. We look forward to hearing from you Kindest Regards Jennifer Carter

Rated 1 out of 5 stars

No pick up and no explanation

Team arrived and left without taking items that had been paid and booked for removal - no explanation just vanished

4 January 2026
Unprompted review
AnyJunk logo

Reply from AnyJunk

Good afternoon Guy. Thank you for your time and your feedback today. I hope we have been able to resolve the issue for you but if we can be of further assistance please contact us on 020 7819 9000 or please email us at enquiries@anyjunk.co.uk

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