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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and reliability, with many owning multiple items that perform perfectly. The company's customer service and support are frequently described as outstanding, with staff being knowledgeable, professional, and very helpful in resolving issues. Reviewers appreciate the exceptional after-sales service, noting the incredibly fast response times and efficient problem-solving. However, some customers experienced initial problems with factory defects, such as warped printer beds or issues with extruders, requiring replacement parts. Despite these initial setbacks, the support team promptly sent new components and guided users through the resolution process, often free of charge.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Customer service

Consumers find customer service to be positive, with many expressing extreme satisfaction and praising the... See more

Service

People report positive experiences with service, often describing it as outstanding, excellent, and great.... See more

Staff

Users describe positive interactions with staff, highlighting their excellent support and professionalism.... See more

Response time

Customers consistently report positive experiences with response times, highlighting the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good and reliable printers! And equally important, good support. After 3 thousand and some hours of printing time on my Kobra 3 Combo (with only minor issues), i had a problem with my Ace Pro (my fau... See more

Rated 5 out of 5 stars

I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could expla... See more

Rated 5 out of 5 stars

I have multiple Anycubic printers and not a single one dissapointed. Printing makes always fun, sometimes you need to tweek to get the desired print you are looking for - but thats why I like it even... See more

Rated 5 out of 5 stars

Excellent printer, but above all, fantastic support. I'm new to 3D printing: 10 months ago, I purchased a Kobra 3 Max Combo as my first 3D printer. At that time, I couldn't imagine there would be prob... See more


4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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Rated 5 out of 5 stars

I was helped super by the customer…

I was helped super by the customer service of Anycubic. I had a problem with the wiring of the Kobra 2 max. That was neatly solved by them. But then I had a problem that the print head did not fit properly on the printed circuit board. I was helped super by them again

18 February 2025
Unprompted review
Show reviews in all languages. (173 reviews)

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