ANTHBOT Reviews 

162
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 84 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's quality and user experience, finding the robotic mowers easy to set up and effective in maintaining their lawns. They highlight features like easy cleaning, the ability to climb inclines, and consistent software updates that improve functionality. However, some people were dissatisfied with the customer service and product reliability, experiencing issues with battery life, product defects, and difficulty obtaining spare parts or replacements. Reviewers also reported frustrating support processes, including slow responses, deleted support threads, and unfulfilled promises for refunds or replacements, particularly concerning products that arrived faulty or stopped working shortly after purchase.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing high satisfaction,... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant frustration due... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the overall product as great and very... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing delight and satisfaction.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update 6/22/2026. Service sent me a replacement robot after difficulty getting service. I have updated the review to three stars and will review once the new robot is up and working, but it is a g... See more

Rated 5 out of 5 stars

I had many questions and a few issues to resolve with my Anthbot Genie 300 (a great robotic mower). Rachel on their Support Team has been the most helpful support person of any company I have ever dea... See more

Rated 5 out of 5 stars

Love the mower, especially on hot summer days. It does a good job keeping within the set boundaries. It's strong enough to climb a slanted uphill lawn. It doesn't like tall grass so I program it to... See more

Rated 5 out of 5 stars

Having had new turf laid I wanted to keep it in top condition without having to spend my time out there going up and down mowing the grass myself. Ordered a Genie 600 and it was super easy to unbox an... See more


Company details

Written by the company

We are a team with over 12 years of experience in the robotics industry, dedicated to making smart, easy-to-use robot lawn mowers. Having developed sensors used in over 15 million robots worldwide, we bring our expertise in intelligent perception to lawn care. Our mission began when we realized how complicated existing lawn mowers were — difficult installation, poor sensing, unfriendly to pets. That’s why we created Genie, equipped with our advanced AIPS intelligent perception system, to make lawn mowing effortless and enjoyable. We believe robots should make life better — and this is just the beginning of our journey.


Contact info

3.6

Average

TrustScore 3.5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(162)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Anthbot Genie 1000 is a lifesaver!

The Anthbot Genie 1000 is a quiet robotic lawn mower for medium-size yards that maps your lawn without boundary wires, cuts in neat lines, and uses cameras and GPS to avoid common obstacles. It is easy to set up and control from an app.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great mowers and better customer service

Setup was easy on the Genie 300p All you do is stake the GPS transponder pole in the ground, pair via Bluetooth, and drive the mower around your property’s perimeter to map it. There is also a auto mapping feature but I did not use it.

**Performance: Set It and Forget It**
The Genie’s app is pretty straightforward. After creating the map I then created several zones so I could cut on different days. I have a large lot and it can't cut it all-in-one day so I do multiple zones , different days of the week.
Set it up, and it performs without effort while you watch from your lawn chair.
I was cutting my backyard with my zero turn mower. So this year my bought another Genie and that freed up my time to spend more time working around the yard doing other things. It is a huge time saver.
I had several questions about some things in the app and about the mower myself , and I contacted customer service via Facebook messenger , and their responses are fast and they make sure that their answers answer my question correctly.
I just ordered my third mower from them tonight to give to my son for his yard.
Hopefully you can tell i'm extremely happy with the product and the customer service,

31 March 2026
Unprompted review
Rated 4 out of 5 stars

Lovely smart mowers

After a season of mowing with the Anthbot Genie, i´m still a happy user. It´s my first experience with a smart mower and it´s great. I´m a kickstart backer, so i´ve seen all the progress they made. The team did listen to the feedback and used it to improve. They´ve improved a lot because of that. The support is Amazing, I had good contacts with the Anthbot employees. Also the community of other users is lovely, they´ve printed extra accessoires etc. I´d recommend these mowers as they´re really good price/quality.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company. We own 3 Genie 1000’s that help maintain our properties. Anytime I have any question or issue, they are extremely prompt to respond. They put customers at the top of their priority list. The main reason I decided to give ANTHBOT a try!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Anthbot 600 baby arrived

First, the product is good quality and the whole purchasing project went in a fast and correct way.
I received the mover within 1 week and I could track the delivery via app.
I needed some support, and the team was very helpful

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Genie 600 is worth every penny

Buying my Genie 600 was the best decision I’ve made in a long time!
It’s super quick to set up, has tons of features, talks to you, and even has lights for dusk and nighttime.
It reliably follows its chosen paths, trims the edges neatly, and then returns to the charging station.
The rain sensor reacts quite quickly, so it doesn’t have to work in the rain. After a preset pause, it resumes mowing where it left off when it started raining.
It operates very quietly, and with its 5 blades, it cuts the grass very cleanly.
There have been no issues so far. I can absolutely recommend the Anthbot Genie series and would buy it again in a heartbeat.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with their product and support

This company is really standing behind their products; it has been such a great experience.
I initially hesitated as there are so many scams out there these days.
But went for it and not regretting it a single day. I bought the Genie 600 1 year ago and ever since my grass lawn just looks perfect while I can just enjoy and do something else.
I recently had a minor issue but was assisted by Anthbot support folks just by posting my issue on the official Anthbot community Facebook page. They also listen and act on improvement ideas which are rolled-out as over-the-air Firmware updates.
You can really trust this company to deliver on their promise.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Anthbot

Great experience with Anthbot, great mower robots with great cutting capabilities and overall performance( 5 blades ),very easy and fast setup, nice intuitive app to control your robot, great support from their team, very responsive and customer oriented. Fully recommend!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a good experience with Anthbot…

I’ve had a good experience with Anthbot so far. Everything has worked as expected and their customer service has been great too. Whenever I had a question, they replied pretty quickly and were helpful.

I also like that they stay active with their community in their Facebook group. They share updates and run different activities, which is nice to see. The community itself is also great, you can get help or useful tips from other members as well.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

We are very pleased with our Anthbot…

We are very pleased with our Anthbot Andy! Once we learned the nuances and received quick help from the Anthbot team we had a successful mowing season. Looking forward to Andy doing my work for me this season.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Bought my genie robot last year

Bought my genie robot last year . Put it away for the winter on re starting for the new season had a few issues remapping the lawn !! After a few messages and emails of things to try I can confirm everything is as it should be !
I can’t thank the ANTHBOT team enough and I would 100% recommend the genie mower to anyone
The after sales service I’ve received as been second to none
A big thumbs up ANTHBOT team 👍👍👍

9 March 2026
Unprompted review
Rated 5 out of 5 stars

ANTHBOT M5

I‘ve had only positive experience with the new ANTHBOT M5. It is a brilliant mower; it always mows the lawn reliably. It features outstandig Technology and First-class Support .

Regards
Christian Gentsch ä

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Genie600 - to recommend!

Bought the Genie600 a couple of weeks ago - brilliant investment.
Super easy to install, excellent quality, sees all obstacles, easily navigates through the garden - absoloutly recommend

11 March 2026
Unprompted review
Rated 5 out of 5 stars

ANTBOTH LAWNMOVER 🌿

I'm testing an Antboth robot lawnmower with a lidar system. The quality of the product is immediately evident from the packaging, which is truly thoughtful. The product is made from excellent materials and has pleasant colors, unlike other robots! Purple is a trademark of this brand 💜. Speaking of the cut, I have to say I was amazed. The robot isn't huge, but it allows for a regular and precise cut. Furthermore, the Antboth team is impressive; they respond very quickly, which means their support is truly efficient! Thank you so much, Antboth.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

AnthBot Genie 3000

We have had our two AnthBot Genies since the beginning of last year and have been very happy with their performance.
I would recommend that you check them out if you’re interested in robotic lawn mowers.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

From a skeptic follower since Kickstart…

From a skeptic follower since Kickstart to a proud owner of an M5.

Product is working as intended. Descriptions and guides have been easily to work with.

You’re being taken seriously as a customer.

The products are in constant development with an official community that brings back feedback.

You in the right place if you’re looking for a product that just works

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy this if you value your sanity

Very frustrating experience from start to finish.

The setup is fundamentally flawed. You’re told to position the mower away from the house for RTK accuracy, yet it also requires strong WiFi and Bluetooth at the same time. In reality, this makes setup extremely difficult or impossible.

After several failed attempts, I managed to map the garden, only for the upload to fail repeatedly with “poor network environment” errors, even when standing beside the router.

The app also incorrectly reported the battery as below 30% despite being fully charged for over 48 hours, which blocked mapping and caused the map to be lost entirely.

Overall, the combination of poor connectivity, unreliable software, and conflicting setup requirements makes this product extremely difficult to use. It feels unfinished and not ready for real-world use.

I would not recommend it based on my experience.

21 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look