Ankorstore Reviews 

3,119
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We've discovered Ankorstore almost 2 years ago and it has been a great experience. Our lifestyle flower shop is a small boutique that sells lovely little treats alongside flowers so for us Ankorstor... See more

Rated 1 out of 5 stars

I paid €1,073.04 by SEPA transfer on 10 June 2026 for two orders that were later cancelled by Ankorstore. Over two months later, I still have no refund and no goods. Since 10 June I have sent 6 fo... See more

Company replied

Rated 5 out of 5 stars

I have been selling through Ankorstore for 18 months now and I'm very happy with how they have supported me and helped me to grow my business. I have a dedicated Brand Manager who I feel is always hap... See more

Company replied

Rated 5 out of 5 stars

Ankorstore has been my platform of choice since day one of our retail business. With a vast list of European suppliers, it helped us create the assortment, in an easy-to-manage way through the platfor... See more

Company details

  1. Wholesaler

Written by the company

Ankorstore is changing the way independent wholesalers do business. Ankorstore was founded by entrepreneurs for entrepreneurs and is a partner to more than 300,000 retailers, florists, coffee-shops and other concept-stores across Europe. The Ankorstore marketplace offers a product catalogue of over 30,000 European brands to retailers who want to offer their customers a differentiated shopping experience and new products at best conditions.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,119)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with Ancorstore

Very happy with Ancorstore ! Huge selection
Fair trade and prices. I work with them for 2 years now. Never been disappointed

12 February 2023
Ankorstore logo

Reply from Ankorstore

Great to hear, thanks for taking the time to leave us feedback!

Rated 5 out of 5 stars

They've helped me grow my small business.

I have been selling through Ankorstore for 18 months now and I'm very happy with how they have supported me and helped me to grow my business. I have a dedicated Brand Manager who I feel is always happy to help if I experience any difficulties. Issues have mainly arisen due to the complications of shipping from the UK to the EU since Brexit but they have dealt with everything promptly and helpfully. They are continuously open to feedback as they work to improve, which I think is a really good quality.

18 February 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hi Rebecca, thank you for your great review!

Rated 5 out of 5 stars

Excellent platform to purchase…

Excellent platform to purchase wholesale products to sell for your small business. Great range of products excellent quality. Fantastic brands and amazing customer support,

7 February 2023
Ankorstore logo

Reply from Ankorstore

Thanks a lot for your feedback Jenny!

Rated 1 out of 5 stars

Ankorstore is the Worse B2B Platform Ever!

Ankorstore is the worse organisation ever we work up to now.

Their onboarding process is nightmare. We couldn't onboard our fashion brand over a year period. Their employees are frequently changing. They kept losing the information that we shared before.

Their platform itself is copy & paste of others. Nothing is working.

Overall, it was waste of time. We decided not to onboard our brand since they can not our representative in front of our customers.

9 February 2023
Unprompted review
Rated 1 out of 5 stars

My has been canceled with no…

My order has been canceled with no explanation.

3 February 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hello Edvinas,
Thank you for taking the time to leave us a review.
We’re really sorry to hear you’ve had a frustrating experience.
We have reviewed your case and an email has been sent following the cancellation of your order.
If you would like more information about who can buy on Ankorstore you can visit our FAQ page: https://knowledgecommunity.force.com/faq/s/article/who-can-buy-on-ankorstore-1?language=en_US
Thank you, the Ankorstore team.

Rated 1 out of 5 stars

Terrible company

Terrible company, just take your money and do not offer any customer service. I placed an order from them but only received a small quantity of the order. Contacted the seller who told me they would send the rest delayed which I accepted. In the new year they said they could not complete the order but Ankorstore had already taken my money and when speaking to them they refused to offer any refund just said because it was after 6 days they couldn't do anything. Waste of time using this company, they offer nothing, go direct to the brand.

2 February 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hi, thanks for getting in touch, we're really sorry to hear you've had a frustrating experience. If you would like us to look into this further please contact our customer services team via our help page so we can investigate this for you. You can do this by visiting: https://apply.ankorstore.com/help/

Rated 1 out of 5 stars

Very dissapointing

Very dissapointing. First they allow you to place orders and then you might not go through their verification process. So it turns out a business with a small online shop is not enought to purchase there. Prices there are pretty high anyway.

26 January 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hello Donatas,
Thank you for your message.
We are truly sorry for the bad experience you had.
Our verification process helps us ensure the safety of our community of independent brands and retailers.
We are currently updating our process to make sure that you have more visibility regarding the status of your account before placing an order.
We appreciate your feedback, it will help us improve to provide you with a better experience in the future.
Thank you.

Rated 1 out of 5 stars

Don't reply email nor request online

Last summer (July 2022) was told my application accepted as a maker and have received two emails from them given me links to fill in my info and some videos to explain the next steps etc. Click on all the links and none of them work, so I emailed them back but heard nothing at all. In December I thought I'd try contacting them again using their website's help page, they sent me an email acknowledged my request for help/info but AGAIN, have heard nothing from them since. I have never come across a company at this scale so bad at replying emails or reply the request through their website. After reading all the others shops and sellers experience, it seems their operational level is very low. For other people who have problems with them, I highly recommended FAIRLING, they helped me so much to setup my profile and given me email where I have a designated staff to help with whatever problem I have. This is the kind of level of assistance I'd expect if you want your business to be successful.

26 January 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hi Audrey, thank you for taking the time to leave us feedback, we're sorry you are unsatisfied with your experience. Your comments have been passed on, as we are always looking for ways to improve.

Rated 5 out of 5 stars

Ankorstore shortens our B2B sales…

Ankorstore shortens our B2B sales effort and makes invisible things visible through its experts. Most importantly, the regular follow-up by the team members and support team is incredible. The sales have been increasing by more than 40% year to year through Ankorstore, which is incredible,, and I will surely recommend our new retailer buy through Ankorstore to get the best benefit on their sales journey.

24 January 2023
Unprompted review
Rated 1 out of 5 stars

Holding money without product!

Have waited over a week for my first order to be verified.. I have sent all the relevant documents to them and still have yet to hear back or receive my products! They have over £50 of mine they’re holding!
Emails are not being replied to neither!

Scam!

11 January 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hi Lynne, thanks for getting in touch, we're really sorry to hear you've had a frustrating experience. Please contact our customer services team via our help page so we can look into this further for you. You can do this by visiting: https://apply.ankorstore.com/help/ Thanks

Rated 5 out of 5 stars

Great service

Great service from the Ankorstore team and fantastic choice of supplies to choose from, I haven't had any issues ...

6 January 2023
Rated 1 out of 5 stars

Admit they haven’t sent things. Won’t refund you though.

The company admitted in writing they had not sent items out because they were out of stock. I had to contact a particular team to be refunded. I was busy running a business so it took me three days to sort it out and get in touch. I was then told that despite having it in writing that these items were not sent, I have waited to long to ask for a refund and would not get my money back.

10 January 2023
Unprompted review
Ankorstore logo

Reply from Ankorstore

Hi, we're sorry you are unsatisfied with your recent experience. Our relevant team have confirmed this has now been resolved and you have been refunded for the missing items. Thank you for taking the time to leave us feedback, your comments have been passed on, as we are always looking for ways to improve.

Rated 5 out of 5 stars

Ankorstore preferred partner

Ankorstore has been my platform of choice since day one of our retail business. With a vast list of European suppliers, it helped us create the assortment, in an easy-to-manage way through the platform. It was also throug Ankorstore that we managed to create strong relationships with our suppliers.

9 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look